TourRadar Reviews

4.6 Rating 6,665 Reviews
91 %
of reviewers recommend TourRadar
4.6
Based on 6,665 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
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About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 14th November 2023
JOSE
TourRadar 5 star review on 14th November 2023
JOSE
TourRadar 5 star review on 14th November 2023
JOSE
TourRadar 5 star review on 14th November 2023
JOSE
TourRadar 5 star review on 14th November 2023
JOSE
TourRadar 5 star review on 14th November 2023
JOSE
TourRadar 5 star review on 9th November 2022
Sally I
50
Anonymous
Anonymous  // 01/01/2019
Easy, quick and responsive process of TR impressed me. Thank you.
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Posted 4 years ago
Easy to navigate. I was easily able to find what I was looking for, all the details were covered.
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Posted 4 years ago
Schnelle, unkomplizierte Buchung
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Posted 4 years ago
Hi there, Thank you for taking the time to leave our team with a review. We love receiving feedback from all of the different cultures that book with TourRadar! TourRadar is happy to hear that you had a fast, uncomplicated booking experience. We look forward to sending you on the adventure of a lifetime. Happy Travels, The TourRadar Team.
Posted 4 years ago
Was a simple process and when we couldn't get our first choice of dates, they were very obliging in moving us to another date.
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Posted 4 years ago
Everyone was wonderful--knowledgable and helpful. The only thing I would recommend at this point is to remove the queston about pre-existing conditions re: travel insurance. We do not buy travel insurance until after the confirmation AND we do not have pre-existing conditions, but my answer to the question caused quite a long delay in confirmation. We are so excited to go on this trip thru TourRadar!
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Posted 4 years ago
Hi Linda, Thank you for your review. We're delighted to hear that everyone who helped you with your booking was knowledgable and helpful! As per your correspondence, we likewise gathered that the tour operator may have missed your previous message about pre-existing conditions and decided to ask again just to be on the safe side. We're glad to see that this has since been sorted out and that you're now all confirmed. Kind Regards, The TourRadar Team
Posted 4 years ago
The staff have all been very helpful in organising a cycling tour.
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Posted 4 years ago
Very helpful representative from Tour Radar. Some lack of communication between tour operator and Tour Radar caused some frustration but was resolved successfully
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Posted 4 years ago
Hi Stephen, Thank you for sharing your booking experience with us. We’re happy to hear that any initial issues experienced with your booking were eventually resolved. Our 24/7 customer support team is always readily available to iron out any kinks to make the booking process as easy as possible. Kind regards, The TourRadar Team
Posted 3 years ago
Good customer service
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Posted 4 years ago
Quick and simple process
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Posted 4 years ago
Easy booking process
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Posted 4 years ago
Generally satisfactory with telephone assistance available business hours in Australia
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Posted 4 years ago
Hi David, We have offices located in Austria, Canada, and Australia and are pleased to hear that our 24/7 customer support team has been able to assist you over the phone with any booking queries you had. Thank you for choosing TourRadar and we hope to speak soon! Kind regards, The TourRadar Team
Posted 3 years ago
Ok thank see you after
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Posted 4 years ago
I expected that the price you showed in your former brochure 15 days ago, was going to be the same for the same Tour, the Classic Italy for the same date. Now, you are not including some dinners as well as the Insurance, which disappoints me. I have chosen you because of our past experience in 1912 with EUROPAMUNDO Berlin/Viena 8 days Tour, which was really good.
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Posted 4 years ago
Hi Maria, Thank you for your feedback! We regret to hear that you were disappointed with parts of your booking process. To clarify, each tour operator directly sets the pricing you see on our website. Pricing is subject to change depending on availability, departure dates, season and sale periods, and will explain the change in price over a 15 day period. Please also be advised that the tours we sell will not include International Airfare, Insurance or Visas. While they are under the responsibility of each traveller, our 24/7 Customer Support team are always on hand to provide assistance and recommend any resources required! In light of the above, we'll have a member of our Customer Support Team reach out to assist you with your planning. We're very happy to know you enjoyed a great tour with the operator, Europamundo, previously and do hope you have an amazing time on this next tour! We thank you for using TourRadar. Kindest Regards, The TourRadar Team
Posted 4 years ago
easy to book
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Posted 4 years ago
Isaac the leader for the SE Asia tour was simply exceptional. Keep this man on your payroll! He consistently went far beyond his job description going to extraordinary levels to assist and please. You'll see some great places and eat great food. There will be some longish travel days and accommodations will be 2/2+ star by Western standards. This is a trip for travellers not tourists. Also the costs in the countries are insanely inexpensive. Enjoy.
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Posted 4 years ago
Hi there, Thank you so much for your wonderful review regarding your trip! We're delighted to hear that the tour met and went above all of your expectations, and we're sure the tour operator would love to hear of this too. Please make sure to leave them the same feedback on your booking page, as they'll definitely be able to pass this over to Isaac for you! We hope you've been keeping safe and healthy in the meantime, and we look forward to helping you book your next dream trip soon! Kind Regards, The TourRadar Team
Posted 3 years ago
Best prices for trips, but sometimes it's necessary wait for answer during more longer period.
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Posted 4 years ago
Hi Grigory, Thank you very much for taking the time to leave TourRadar with a review. TourRadar is pleased to see that a member of our team has since gotten in touch with you to advise on the questions that you had. The page in which you contacted us on does not act as a live chat system. In order to obtain an instant response, we would invite you to contact us on our online chat system or via phone call, both of these services are available 24/7. We can see that the operator had asked for some additional details to confirm your booking, which you promptly supplied. TourRadar was able to confirm the booking shortly after processing these with the tour operator. A member of our team will be in contact with you to discuss your experiences further. Thank you for booking with TourRadar, we are excited to send you off on the trip of a lifetime! Happy Travels, The TourRadar Team.
Posted 4 years ago
reply effectively and seem flexible to meet customer demands. i will write the review again after finish the tour.
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Posted 4 years ago
Quick process, helpful staff
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Posted 4 years ago
the booking procedure was easy, and I like the filters you can apply to the search so that you get the correct lenght of the tours
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Posted 4 years ago
I was able to do a search for a tour of Sicily and there was information on the available dates, prices, itinerary and other things I wanted to know.
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Posted 4 years ago
TourRadar is rated 4.6 based on 6,665 reviews