TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

Deutsch

“There are plenty of tour options of every type and price. In my experience it was very worthwhile to send messages with inquiries to the tour operator. Their responses gave me quite an understanding of what I’m about to get...”

Helpful Report

Posted 6 years ago

“Pretty easy to use. Lots of trip options. I like that it includes smaller and local operators. i have found any communication with them very friendly and professional and quick to respond. Great customer service”

Helpful Report

Posted 6 years ago

Hello Michael, Thank you for your feedback and for choosing to book your next trip on TourRadar! We understand it's important to offer quick and professional support when booking your trip and have been happy to help you with your booking! Have a wonderful trip and thanks again for sharing your booking experience with us! The TourRadar Team

Posted 6 years ago

“Very happy with your level of service”

Helpful Report

Posted 6 years ago

“Simple, fast, straightforward and clear.”

Helpful Report

Posted 6 years ago

“Thank you for making it easier for me to book our trip online and for answering my questions on time.”

Helpful Report

Posted 6 years ago

“Lots of help answering my questions!”

Helpful Report

Posted 6 years ago

“Very easy and responsive crew!”

Helpful Report

Posted 6 years ago

“Good support in finding the right tour and friendly support all along the way to the final decision”

Helpful Report

Posted 6 years ago

“Every staff member I dealt with were very helpful and answered every question I have asked.”

Helpful Report

Posted 6 years ago

“We have not yet travelled but have 2 cruises booked. So far the service has been 5*. TourRadar had a 2 for 1 sale and I was having trouble booking. They helped me via the chat service and the tour operator saved us a berth on the specific date we needed.”

Helpful Report

Posted 6 years ago

Hi Elizabeth, Thank you for submitting a review, and for sharing your booking experience with us! I am pleased to hear you are confirmed on this wonderful river cruise - talk about a great deal. Wishing you a memorable experience on your upcoming voyage. Kind regards, The TourRadar Team

Posted 6 years ago

“The booking interface is so simple and easy to use.”

Helpful Report

Posted 6 years ago

“I am very happy that I just booked Egypt tour,price is very good,online booking is very easy also live chat helped me.I am glad that I found this company,I will go different places this yr or next yr.”

Helpful Report

Posted 6 years ago

“Packaged planned ideas of places i wouldn't have otherwise know about. I didnt see that i needed to arrange pickup and drop off from the airport until further review. That is normally included:( I dont have the details where im staying or what im traveling in yet so its all to be determined. Hope it all goes smoothly”

Helpful Report

Posted 6 years ago

“Its very easy boooking and stuff are helpfull”

Helpful Report

Posted 6 years ago

“Making a reservation was quick and easy. Got immediate response from TourRadar and associate operator by email”

Helpful Report

Posted 6 years ago

“Good communication and website easy to use..Prompt responses.”

Helpful Report

Posted 6 years ago

“Excellent communication and customer service - very helpful”

Helpful Report

Posted 6 years ago

“Excellent choice of packages in a variety of price ranges. Good description of trips. Quick answers to my questions.”

Helpful Report

Posted 6 years ago

“We booked our trip and persuaded our friends to book the same trip. We later found out we could get credit for referring a friend but not until they booked it. How do we get credit for their booking.”

Helpful Report

Posted 6 years ago

Hello J Richard, Thanks for reaching out - we're delighted to hear you've invited your friends to book their trip with TourRadar. Referring your friends to TourRadar is easy! Simply share your unique referral link with them where they'll sign up for a TourRadar account. For every booking your referred friends make, you earn 5% of the value of their booking in travel credits, which you can use on a future booking. In turn, your referred friend will also receive 5% off their first booking! If you have any questions about how to invite more friends to book their vacation via TourRadar, feel free to get in touch. We can confirm you referral credits are applied to your account and look forward to you continuing to share the positive experience you've had with TourRadar. Thanks for your review! Happy Travels, The TourRadar Team

Posted 6 years ago

“I had several questions re. the tour and had not read all the info. before asking them. Carolina was gracious enough to answer in full, and very helpfully, w/o telling me that I could have read the info. first!”

Helpful Report

Posted 6 years ago

TourRadar is rated 4.5 based on 6,811 reviews