TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,863 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,863 reviews

Customer Service
Communication Channels	Email, Live Chat, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“It was a great collection of trips, reviews and was easy to purchase from. We are already receiving communication from the tour provider”

Helpful Report

Posted 7 years ago

Hello Josie-Lynn, Thank you for your positive feedback! We understand that in order to ensure you find the best tour for you, a vast selection is vital. Our team at TourRadar works continuously to offer you the biggest selection of tours around the world and as you've said, at the best price available! We're delighted to have you join the TourRadar family and hope you have a wonderful time on your trip! Happy Travels, The TourRadar Team

Posted 7 years ago

“You are very professional and your wide knowledge of your subjects, thank you for talking for a Senior.”

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Posted 7 years ago

Hello Sofia, Thank you for your review! Whether you're a mature-aged traveller or a high-school graduate heading out on your first independent trip, our Travel Experts are here to help 24/7 with a passion for travel and exceptional experience. Have a wonderful time on your trip and don't forget we're here if you need anything at all. Kind Regards, The TourRadar Team

Posted 7 years ago

“Quick, best price and easy to use!”

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Posted 7 years ago

“Prompt and courteous replies to my queries. Payment system easy to use”

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Posted 7 years ago

Hello John, Thank you for your review, we're pleased to hear you've found the site easy to use and our Travel Experts helpful. Have a wonderful time on your tour! The TourRadar Team

Posted 7 years ago

“TourRadar replied to my requests and questions very quickly.”

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Posted 7 years ago

“Overall I have to say I’m disappointed with Tour Radar so far. Finding the tour was relatively easy; getting booking confirmed took much too long. Long story short, I found out the booking was confirmed through a competitor (Vacations To Go) 3 days before Tour Radar notified me. Once my deposit was processed Tour Radar appears to have taken my money & run...I’ve sent 3 messages over the last 3 days & have yet to hear a single word from them. Customer service - grade F.”

Helpful Report

Posted 7 years ago

Hi Julie, Thank you for your review. We’re happy to hear it was easy to find a tour! TourRadar is a marketplace for booking tours, where we offer our customers the opportunity to search and compare tours from more than 1000 tour operators partnered with us, all over the globe, before booking their trip. Regarding the booking confirmation, there had been a delay as the tour operator advised us this departure date was on request meaning it does take 2-3 business days to confirm this tour which we also confirmed with you before submitting your booking. As your booking page is not a live messaging system, for any urgent enquiries we always encourage travellers to utilize our 24/7 live chat or give us a call on our toll-free number. We'll reach out to you directly to clarify any questions you have about your booking shortly. Your feedback is very much appreciated and if you have any other questions, our support team is available 24/7. Regards, The TourRadar Team

Posted 7 years ago

“Excellent service, very professional agent After the cruise if everything went great i will recommend to my friends who would like my comments”

Helpful Report

Posted 7 years ago

Hi Madeleine, Thank you for submitting a review. Our cruise team at TourRadar is always pleased to hear such positive feedback. It was a pleasure speaking with you over the phone and assisting with your booking. We hope you have a wonderful time in Central Europe. We look forward to connecting with you upon your return, and assisting you on your next life-enriching experience! Regards, The TourRadar Team

Posted 7 years ago

“I just booked a two-week family trip to Egypt with TourRadar, easy to book and really good price. The reviews are good. We all look forward to the trip.”

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Posted 7 years ago

“Prompt and informative response”

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Posted 7 years ago

“Yes it is i been uasing it for almost 3 years”

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Posted 7 years ago

Hello there! Thank you for your review, it's been a pleasure assisting you with your travel plans since 2017! If there is anything we can be doing to make your tour booking experience even better, we'd love to hear it! Have a wonderful time on your upcoming tour, we look forward to reading all about it in your tour review! Happy Travels, The TourRadar Team

Posted 7 years ago

“Great service 💥 Live chat continuous help was great. Looking forward to the tour!”

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Posted 7 years ago

“Your agent on the phone was absolutely wonderful, worth the 20 minute wait on the line. She was patient, professional and very helpful. She is an asset to your org.”

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Posted 7 years ago

Hello Vincent, Thank you for leaving us a review and for your compliment to the Travel Expert who assisted with your booking. We appreciate the kind feedback on your experience! Thank you for choosing TourRadar to book your tour - we have no doubt you'll have a wonderful time on your tour! If there is anything you need in the lead up to your departure, we'll be more than happy to assist. Happy Travels, The TourRadar Team

Posted 7 years ago

“TourRadar has helped save $2000.00 0n our UK and Ireland trip. They have been easy to deal with and answered our question via email in a prompt and efficient manner”

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Posted 7 years ago

Hello Ross, What a saving! Looks like you've definitely reaped the benefit of our best price guarantee! We wish you well on your trip and thank you for choosing TourRadar to plan and book your trip! Thanks for your review, The TourRadar Team

Posted 7 years ago

“well, very professional service provided by super professional staff.”

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Posted 7 years ago

Hello there, Thank you for your review! Here at TourRadar, we pride ourself on the usability of our site and the professionalism and expertise of our Travel Experts. We're all passionate about travel and grateful to have been invited to assist you with booking your tour! Have a wonderful trip! The TourRadar Team

Posted 7 years ago

“Cruise info and special terms are either revealed after collecting money or change all the way up to sailing!”

Helpful Report

Posted 7 years ago

Hello there, Thank you for your review. Looking at your booking conversation page we agree there has been some confusing communication, for which we sincerely apologise. Your booking will be overseen by a supervisor moving forward to ensure everything runs smoothly in the lead up to your trip. We very much value your feedback and hope you have a wonderful time on your cruise! Sincerely, The TourRadar Team

Posted 7 years ago

“Good selection of tours and operators, and the filtering options made it easy to find dates that worked”

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Posted 7 years ago

“i have only booked my tour last week but TourRadar have been very helpfull so far. I will give a report when I get back from the tour at the end of March”

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Posted 7 years ago

“Easy to navigate and I love the tools to narrow the search. Found the perfect Italian adventure within minutes!”

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Posted 7 years ago

Hello Melissa, Thanks for your review, we're delighted to hear you've so effortlessly used the filters on our search page to find your perfect trip! Have a wonderful time on your tour and thanks for choosing TourRadar! The TourRadar Team

Posted 7 years ago

“So far the booking process & the savings have been great. Hoping this continues 😊”

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Posted 7 years ago

“Your initial telephone contact Aliana (from Brisbane) was very efficient, well informed and if in doubt, followed promptly with a clarifying e-mail. If I followed your advise and refrained from booking the air ticket before your final confirmation, I would loose a much better, direct traveling connection, including better pricing. I understand your need for caution and perhaps there is some room for improvement in this segment of planning.”

Helpful Report

Posted 7 years ago

Hello Tadeusz, Thank you for booking your tour through TourRadar.com and sharing feedback on your booking experience. Our Travel Experts are all very experienced and always happy to help - we're delighted to hear you enjoyed working with our support team! We can absolutely understand your point regarding our advice on holding off booking your flights until your booking is confirmed. The truth is, you book your flights at your own risk before receiving your tour booking confirmation. Of course, if your tour operator is unable to confirm your booking, or if your tour departure is not guaranteed to depart, you can find yourself in a position where you need to find a new tour to fit your flight dates. The best way around this, if you want to book your flights before your tour confirmation, is to make sure you book a flight ticket with changeable dates. This way you can benefit from an early flight booking deal and still be in a position to manage any changes to your tour dates in the unlikely situation your tour booking cannot be confirmed. We're glad your travel plans are now solidified and thank you again for your feedback! Happy Travels, The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,863 reviews