TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“Friendly on phone terrible through email europamundo answers what is already on website”

Helpful Report

Posted 7 years ago

Hi Cruzita, Thank you for taking the time to provide us with your booking experience. We appreciate your feedback and are pleased to see that you had a positive experience working with TourRadar's support team. It's unfortunate to see that your interaction with the tour operator Europamundo, was not as expected. We can see that the operator responded to your booking request with their confirmation email which outlines the next steps needed to complete your booking with them. If there are any further suggestions on how to improve this process, please reach out and let us know. We want to ensure you have all the information needed before your trip. Happy Travels, The TourRadar Team

Posted 7 years ago

“TourRadar’s website easily let me find longer tours in a smaller group for a more intimate experience. And when I needed to change a tour date the agent reached by phone was efficient and delightful. I am suggesting TourRadar to all my value-conscious friends as the best travel resource I’ve found!”

Helpful Report

Posted 7 years ago

“There were a lot of choices almost too many. The trips were confusing but customer service was able to clarify.”

Helpful Report

Posted 7 years ago

Hi there, Thank you for your feedback. We certainly do have a lot of tours to choose from and can understand the choice is not always easy! We recommend you use the filters on our search results page to narrow your results and pin-point the tour that's perfect for you. We're glad our Travel Experts were able to assist and that you're off on what we're sure is a well-earned adventure! If you have any further feedback on how we can improve your booking experience, please don't hesitate to contact us directly, we'd love to hear from you. Happy Travels The TourRadar Team

Posted 7 years ago

“Very happy with ease and efficiency of TourRadar to date. Great site for looking at a collective number of tours available for a particular destination.”

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Posted 7 years ago

“Exclusive!”

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Posted 7 years ago

“Found the right tour for my trip to India”

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Posted 7 years ago

“Absolutely a find! Very helpful and actually went out their way to make it easier to navigate the web site. Haven't taken the trip yet, but the reviews were excellent so I expect the best.”

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Posted 7 years ago

“Easy to navigate. Great packages. Thank you.”

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Posted 7 years ago

“Good tours to select from with detailed information. Quick response to questions from suppliers..”

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Posted 7 years ago

“No issues, no fuss. Good site and easy to use.”

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Posted 7 years ago

“Easy to use website. Informative and excellent feedback to query I had regarding need for accommodation prior to start of tour. I decided to book my first night in Delhi in the hotel used by tour operator.”

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Posted 7 years ago

“Very easy to navigate, simple and helpful”

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Posted 7 years ago

“I always find the people at Tour Radar to be cheerful, polite and helpful -- they follow through on their commitment to getting the information we travellers need.”

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Posted 7 years ago

“Booked my very first trip with them yesterday. The process was easy and even with the few questions I had response time from a representative was under 24hrs!”

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Posted 7 years ago

“Site easy to use. Quick response time. On another note. Any email I get from TourRadar freezes my outlook email program. I get many emails a week and have never had this happen before, but every one of their emails does it. I have had to unsubscribe from future emails.”

Helpful Report

Posted 7 years ago

Hello Barb, Thanks for your feedback and for bringing your email problem to our attention. We've done some investigating and it appears to be a relatively isolated problem. We believe we've fixed the issue though, so you can go ahead and re-subscribe to our newsletters if you wish. If you'd like help trying to change your email address or if you have any further feedback, please get in touch with us directly. Have a great trip! The TourRadar Team

Posted 7 years ago

“Really prompt response and very competitive price”

Helpful Report

Posted 7 years ago

“Very responsive and professional. I booked an incorrect tour online and when I called to advise of this within minutes of realising my mistake, Madara whom I spoke to was very helpful and assisted me to book the correct one.”

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Posted 7 years ago

“Many options, better prices than other travel agencies, and easy online communication.”

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Posted 7 years ago

“Found a great tour, exactly what I was interested in.”

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Posted 7 years ago

“It provided the information and choices helpful to making a decision.”

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Posted 7 years ago

TourRadar is rated 4.5 based on 6,811 reviews