TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“Best place to book tours”

Helpful Report

Posted 7 years ago

“easy to navigate...lots of options....”

Helpful Report

Posted 7 years ago

“This is the 2nd time I have used Tour Radar, and would thoroughly recommend them. Any questions are answered promptly, the website is easy to use and I know for sure that I will be back again.”

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Posted 7 years ago

Hello Michelle, Thanks for taking the time to share your TourRadar experiences. We're delighted to hear you're enjoying the site and spreading the good word! Have a great trip and we look forward to seeing you again soon! Happy Travels, The TourRadar Team

Posted 7 years ago

“I like the variety of tours available and detailed info about each tour.”

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Posted 7 years ago

Hello Mike, Thanks for your review! We understand that detailed information is essential in order for travellers to make a decision about which tour is best for them. We're happy we could help you book your next getaway! Happy Travels, The TourRadar Team

Posted 7 years ago

“Communication n was excellent, when I had questions.”

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Posted 7 years ago

“The information on different tours was very helpful and being able to get answers to questions is a big help in deciding which tour best suits. I believe it has enabled me to choose the best tour for my interests and time constraints, but I will know if this is the case after completing the tour.”

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Posted 7 years ago

“The process was simple except I had trouble confirming the accommodation sleeping arrangements. Having the access to a 'chat' option is so helpful, all companies should do this so that we can easily resolve issues and proceed without making an error. Thanks Jarrad for your help with this. I would use Tourradar again and enjoy having the dates laid out and reviews to read from previous travellers. Cheers.”

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Posted 7 years ago

“😃 I like everyone that I’v spoken with so far !!!”

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Posted 7 years ago

“Had to cancel a hiking tour 5 days before leaving. They refunded most of the money and we re-booked another less physical tour. These guys are amazing.”

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Posted 7 years ago

Hello Elizabeth, Thanks for your review. We're happy to help, no matter what the circumstances are! Have a wonderful trip and we hope to hear from you again soon! Happy Travels, The TourRadar Team

Posted 7 years ago

“Love the full trip itineraries, site is easy to use - good UX. Account set up and login is seamless.”

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Posted 7 years ago

Hi Kate, Thank you for sharing your feedback with us. We’re thrilled to hear that you’ve found the website so easy to use and you’ve now set up your account with us! Don’t forget to share the good word with your referral code to earn more savings on your next booking! We hope you enjoy your tour and we are excited to hear all about it upon your return. Happy Touring. The TourRadar Team

Posted 7 years ago

“Found a tour that fitted with our available dates”

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Posted 7 years ago

Hello Ellen, We're pleased to hear you found a tour on TourRadar.com to match your travel plans! We have taken on board, the feedback you've offered us directly and thank you for reaching out. We hope you have a fantastic trip! The TourRadar Team

Posted 7 years ago

“Replying with real solutions 24x7 within the hour was the reason to stick with tourradar”

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Posted 7 years ago

Hello Francisco, Thank you for your feedback. We understand that when booking your vacation, it's important to get answers to your questions in a timely manner. By offering 24/7 customer support, our Travel Exports work hard to take the stress out of your vacation planning so you can concentrate on getting excited! We hope you have a wonderful time on your trip and thanks again, for choosing TourRadar. The TourRadar Team

Posted 7 years ago

“The website was easy to follow. Good to see realistic reviews. Questions were answered promptly. Can't wait to go on the tour!”

Helpful Report

Posted 7 years ago

Hi Yvonne, Thank you for sharing your feedback with us. We’re delighted that you found the website easy to use and glad you’ve booked an awesome trip! We understand that real traveller reviews are some of the best info to refer to when looking for your dream tour! We’d love for you to share your touring experience too once you return from your tour so future travellers can know what to expect when considering going on the same tour. Keep an eye out for our review invite email when you return from your trip! Happy Travels. The TourRadar Team

Posted 7 years ago

“Booking and confirmation were efficient and easy.”

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Posted 7 years ago

“Website was easy to use.”

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Posted 7 years ago

“good variety of tours to do comparisons and choose the tour right for me. Prompt response on any questions sent in.”

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Posted 7 years ago

“I used TourRadar for a recent tour of Israel and Jorden. They were very proficient and understanding of the needs of a 72-year-old traveling single. I would use them again.”

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Posted 7 years ago

“Everything under one roof, very simple to navaigate the site, plenty of choice”

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Posted 7 years ago

“Easy to use website. Friendly and efficient staff.”

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Posted 7 years ago

“All my questions were answered before and during my booking. I did not find a cheaper price for the tour.”

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Posted 7 years ago

TourRadar is rated 4.5 based on 6,811 reviews