TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

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TourRadar 5 star review on 18th December 2024

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TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“Easy to maneuver website. Love they consolidate several tour companies. Great prices.”

Helpful Report

Posted 7 years ago

“quick and right response.”

Helpful Report

Posted 7 years ago

“Tourradar makes it very easy to search thousand of trips across the web, in one place. The layout makes it easy to see important information at a glance. The only problem I've found is that the search function needs improvement. The age group filter never works in my searches, and my dates kept automatically changing in the app.”

Helpful Report

Posted 7 years ago

Hello Brandon, Thank you for your feedback. We're working on the age filter, particularly for reducing the search to only youth tours as we know this can use some improvement. We're also keen to hear some more about the issues you've highlighted regarding the dates changing. We've reached out to you directly to understand more about it! Thanks again for taking the time to help us understand how we can improve your booking experience and have a wonderful trip! Cheers, The TourRadar Team

Posted 7 years ago

“A good choice of tours across the globe with detailed information on every tour. The prices seem reasonable to me compared with booking direct with the tour operator. Prefer to pay in local currency (A$) to avoid disappointments with rate changes.”

Helpful Report

Posted 7 years ago

“Tour radar had such a large variety of tours you were able to find what you needed.”

Helpful Report

Posted 7 years ago

“Easy planning, plenty of choices for all budget”

Helpful Report

Posted 7 years ago

Hello Anna, We're glad to hear we were able to connect you with your perfect trip! Have a wonderful time on your adventure and don't forget to share your touring experience in a tour review! Happy Travels! The TourRadar Team

Posted 7 years ago

“Found just the tour I was looking for with a great discount. Big fan of their rewards scheme too, earning credits towards future holidays”

Helpful Report

Posted 7 years ago

“Website is easy to navigate and contains comprehensive information relevant to being able to assess whether it seems right for me. Subsequent liaison with TourRadar staff has been excellent in responding to my specific queries, with prompt, friendly and meaningful information being provided.”

Helpful Report

Posted 7 years ago

“Flawless service and lowest prices for same tours.”

Helpful Report

Posted 7 years ago

“presents all the available tours from many many companies out there that I would never think off! Also they have deals all the time to think about!”

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Posted 7 years ago

“It makes the decision easy when you can compare the offerings on one site.”

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Posted 7 years ago

“The site has so many different tours that it's easy to find one that suits you. After l booked the communication was very fast and accurate. It's so good l have booked a second trip with them.”

Helpful Report

Posted 7 years ago

Hello Debra, Thanks for the great feedback! We look forward to seeing you back for your third trip! Happy Travels, The TourRadar Team

Posted 7 years ago

“Just booked my third vacation on line with TourRader - early advance of sales gives you ample time to compare and plan. With the extended sales lets you consider further options to maybe extend the vacation just booked. Thanks TourRader”

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Posted 7 years ago

“Easy to use with a vast range of tours for different budgets”

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Posted 7 years ago

“Response was quick and informative”

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Posted 7 years ago

“got no awnsers for tour that I was booking an I havnt hear if my tour was booked at price I was quoted”

Helpful Report

Posted 7 years ago

Hello Paul, Thank you for your feedback. We can confirm your tour booking was confirmed within 30 mins of your booking submission - so your place is secured! Regarding your emails, after brief investigation, we identified that your email provider had filed our emails as spam. While we have requested with Yahoo to be removed from this list, we also recommend, if you still have difficulty receiving emails, that you add tourradar.com as a 'safe sender' within your email account. We hope you have a wonderful time on your trip and if there is anything more we can help you with, please do get in touch. Happy Travels, The TourRadar Team

Posted 7 years ago

“Love the attention to detail, the helpfulness, and the easy access to world-class customer service. If only others operated this way!”

Helpful Report

Posted 7 years ago

“Tour Radar is very easy to use and at a very good price”

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Posted 7 years ago

“Easy, informative, fast and effective customer service! Great site and friendly staff. :D”

Helpful Report

Posted 7 years ago

“I was led to believe a tour departed daily and was allowed to request a booking on my chosen days, waited for days, and when confirmation came through I was booked on a different tour. When I pointed this out I was simply told, sorry, we'll have to cancel that. I have already booked other tours on both ends of this trip and no other solution or help was offered, just sorry. Well I am sorry too that days upon days of research have been for nothing and it is impossible to find a similar tours on the days I need.”

Helpful Report

Posted 7 years ago

Hi Layla, Thank for you providing your booking feedback. We are sorry to learn about the complications with your booking and that the tour operator has been unable to provide you with alternate solutions. We have removed this tour from our site while we look into what happened and to avoid this from happening to other travellers. Taking a closer look at your booking we can see that our Operator Support team are working hard on a resolution for you. We sincerely regret how this has impacted your holiday plans and we will be in contact with you shortly with some alternate options. Best regards, The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,811 reviews