TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,797 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,797 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very easy to arrange our tour Staff helpful when contacted”

Helpful Report

Posted 6 years ago

“Easy, user friendly & informative”

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Posted 6 years ago

“I found the TourRadar web site helpful and easy to use. There was a good selection of tours available ion Guatemala, of varying length and covering many of the main sites.”

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Posted 6 years ago

“It was quick and easy and no problem to use can't wait for the tour”

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Posted 6 years ago

“Just at the beginning of booking a mouth long tour in Northern Territory and so far tourradar is coming up cheapest and best tours !!”

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Posted 6 years ago

“Good job, I would recommend this site!”

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Posted 6 years ago

“Website was interesting but not accurate. For instance, the trips connected with the tour of Poland included special visits to the Incas. I had not known the Incas were ever in Poland and still don't believe that. The fellow on phone was most helpful and pleasant. I received an email that seems to indicate I need to take further action, but I do not understand what is required.”

Helpful Report

Posted 6 years ago

Hello James, Thank you for your review. We're glad to hear we were able to assist you with your booking. Your mention of the Incas on your Poland tour is certainly very odd. However, we've had a look at the tour page for your tour, plus documentation we've sent you and can't seem to identify what you're referring to. If the issue still persists, we'd appreciate you getting in touch to guide us to where you see the error. Regarding your personal information - not to worry. We'll be here to guide you through everything that's required in preparation for your trip which is still 6 months away. We remain here for you 24/7 for anything you need! Regards, The TourRadar Team

Posted 6 years ago

“Super responsive and helpful representatives. Only reason it's not 5 stars is the lowest price advertised was for a triple not a double room so my partner and I split into same sex triple cabins in the end. Not a huge deal, just could be made more clear when booking the Antarctica cruise”

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Posted 6 years ago

Hi there Thanh, Thank you for your kind words! Where a tour package includes a cruise, the advertised price is usually for the cheapest cabin available at that time. Your feedback is much appreciated as we are constantly looking into how we can better display the most accurate and up-to-date pricing for different cabin options on cruises. Thank you for choosing TourRadar and have a lovely weekend! Kind regards, The TourRadar Team

Posted 6 years ago

“No issues when it came to booking, it was easy and straightforward”

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Posted 6 years ago

“So far with the bookings and messages very professional”

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Posted 6 years ago

“So far so good. Responses were prompt, and to have 2 excursions included and discount were unexpected surprises! We are looking forward to our cruise and will respond when all is said and done, at which time there is usually more said than done😁”

Helpful Report

Posted 6 years ago

Hello Willem & Roslyn, Thank you for submitting a review & sharing your booking experience with us! It's important for us to offer quick and professional support, and we are pleased to hear your feedback. We ensure that our travellers are always getting the best price possible. We look forward to connecting with you upon your return, and assisting you on your next life-enriching experience! Kind regards, The TourRadar Team

Posted 6 years ago

“Price was great.”

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Posted 6 years ago

“So far so good! Please send me the review after the trip.”

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Posted 6 years ago

“Tour Radar operators were very helpful in booking my trip. They were able to answer all my questions and book without any issues. I have yet to take my trip and can write a review once it does happen but very happy with the service so far I would definitely recommend anyone to use Tour Radar to book their vacation.”

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Posted 6 years ago

“Relatively rasy to obok desired trip”

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Posted 6 years ago

“Easy site to use and good communication”

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Posted 6 years ago

“Yes. Your service is very good.”

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Posted 6 years ago

“Even thought I booked the trip twice, 😡Tour Radar notified me immediately, and replied promptly to my email Very pleasing!!Thank you”

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Posted 6 years ago

“It helps me find companies that do tours in the countries I want to go that I wouldn't otherwise know about if it weren't for TourRadar.”

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Posted 6 years ago

“Pretty easy to use. Lots of trip options. I like that it includes smaller and local operators. i have found any communication with them very friendly and professional and quick to respond. Great customer service”

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Posted 6 years ago

Hello Michael, Thank you for your feedback and for choosing to book your next trip on TourRadar! We understand it's important to offer quick and professional support when booking your trip and have been happy to help you with your booking! Have a wonderful trip and thanks again for sharing your booking experience with us! The TourRadar Team

Posted 6 years ago

TourRadar is rated 4.5 based on 6,797 reviews