TourRadar Reviews

Name: TourRadar
Address: Kärntner Ring 5-7 Top 201-203, ,, Vienna
Rating: 4.54

4.5 Rating 6,749 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,749 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“No issues when it came to booking, it was easy and straightforward”

Helpful Report

Posted 6 years ago

“So far with the bookings and messages very professional”

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Posted 6 years ago

“So far so good. Responses were prompt, and to have 2 excursions included and discount were unexpected surprises! We are looking forward to our cruise and will respond when all is said and done, at which time there is usually more said than done😁”

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Posted 6 years ago

Hello Willem & Roslyn, Thank you for submitting a review & sharing your booking experience with us! It's important for us to offer quick and professional support, and we are pleased to hear your feedback. We ensure that our travellers are always getting the best price possible. We look forward to connecting with you upon your return, and assisting you on your next life-enriching experience! Kind regards, The TourRadar Team

Posted 6 years ago

“Price was great.”

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Posted 6 years ago

“So far so good! Please send me the review after the trip.”

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Posted 6 years ago

“Tour Radar operators were very helpful in booking my trip. They were able to answer all my questions and book without any issues. I have yet to take my trip and can write a review once it does happen but very happy with the service so far I would definitely recommend anyone to use Tour Radar to book their vacation.”

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Posted 6 years ago

“Relatively rasy to obok desired trip”

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Posted 6 years ago

“Easy site to use and good communication”

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Posted 6 years ago

“Yes. Your service is very good.”

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Posted 6 years ago

“Even thought I booked the trip twice, 😡Tour Radar notified me immediately, and replied promptly to my email Very pleasing!!Thank you”

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Posted 6 years ago

“It helps me find companies that do tours in the countries I want to go that I wouldn't otherwise know about if it weren't for TourRadar.”

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Posted 6 years ago

“Pretty easy to use. Lots of trip options. I like that it includes smaller and local operators. i have found any communication with them very friendly and professional and quick to respond. Great customer service”

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Posted 6 years ago

Hello Michael, Thank you for your feedback and for choosing to book your next trip on TourRadar! We understand it's important to offer quick and professional support when booking your trip and have been happy to help you with your booking! Have a wonderful trip and thanks again for sharing your booking experience with us! The TourRadar Team

Posted 6 years ago

“Thank you for making it easier for me to book our trip online and for answering my questions on time.”

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Posted 6 years ago

“Packaged planned ideas of places i wouldn't have otherwise know about. I didnt see that i needed to arrange pickup and drop off from the airport until further review. That is normally included:( I dont have the details where im staying or what im traveling in yet so its all to be determined. Hope it all goes smoothly”

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Posted 6 years ago

“Its very easy boooking and stuff are helpfull”

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Posted 6 years ago

“We booked our trip and persuaded our friends to book the same trip. We later found out we could get credit for referring a friend but not until they booked it. How do we get credit for their booking.”

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Posted 6 years ago

Hello J Richard, Thanks for reaching out - we're delighted to hear you've invited your friends to book their trip with TourRadar. Referring your friends to TourRadar is easy! Simply share your unique referral link with them where they'll sign up for a TourRadar account. For every booking your referred friends make, you earn 5% of the value of their booking in travel credits, which you can use on a future booking. In turn, your referred friend will also receive 5% off their first booking! If you have any questions about how to invite more friends to book their vacation via TourRadar, feel free to get in touch. We can confirm you referral credits are applied to your account and look forward to you continuing to share the positive experience you've had with TourRadar. Thanks for your review! Happy Travels, The TourRadar Team

Posted 6 years ago

“It is easy to book, and I like that you can hold bookings. Annoying that readily give discount codes and benefits, but only after booked, despite having had an account for 3 yeara”

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Posted 6 years ago

Hi Katherine, Thank you for your review! We are glad to have you as returning customer and we can see you have already accumulated some travel credits from your past bookings. As you might already know, with each TourRadar booking, you receive a percentage of the tour price in travel credits. These credits can then be used for any future TourRadar booking! One of our agents will be reaching out to you about this on your booking inquiry page in the meantime. We thank you again for your review and we wish you a great trip! The TourRadar team

Posted 6 years ago

“The website is easy to navigate and use, lots of tour options with good discount.”

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Posted 6 years ago

“I did ask specific questions that I didn't get an answer. All my questions were answered. Thanks”

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Posted 6 years ago

Hi there Virginia, Thanks for your review! We have taken a look at your booking and can see you submitted a few questions to the Tour Operator to which they had responded back within the same day. We regret to hear that you feel as if your questions were not answered and will have one of our agents follow up with you. Thank you again for your feedback and we hope you have a great trip! Kind regards, The TourRadar team

Posted 6 years ago

“Bit nervous about the on-line aspect of booking but found the assistance person on the 1300 number very helpful.”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,749 reviews