TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,827 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,827 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

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Deutsch

“I can't enter my details on the booking site”

Helpful Report

Posted 7 years ago

Hi Gregory, Thanks for booking with TourRadar! We understand that you have had some trouble with entering your details on the tour operators information request link. A member of our team has reached out to you to explain how to input your details into the website to allow them to save. If you have any further feedback surrounding the usability of this link we would be more than happy to pass this onto the tour operator. We look forward to assisting you in your booking journey, The TourRadar Team.

Posted 7 years ago

“The staff were very helpful with sorting out a creditcard issue.”

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Posted 7 years ago

“Found the tour on your webpage, but when I needed to find it again a few weeks later it was difficult to find it again. Your seachmachine is not specific enough. You get many possibilities and can't select on the few you want. But I found it at last.”

Helpful Report

Posted 7 years ago

Hi Willeke, Thank you for your feedback. With thousands of different tours on our platform, we can understand if it's overwhelming at first when narrowing down these different options. This is why we have provided different filter options to further help our customers with their search. If you remember the name of the tour you can also search this title in the search section, or even reach out to our 24/7 support team for further assistance. We certainly appreciate your feedback though as it helps us to further improve our platform and service. We wish you a great time on your upcoming tour! The TourRadar Team

Posted 7 years ago

“Pros: Easy to navigate, best price selections, ability to download and upload documents, questions tour operator directly. Cons: Unable to see my itinerary by login to tour radar website directly. I can only see my itinerary by clicking link in my email.”

Helpful Report

Posted 7 years ago

Hi Edy, Thank you for your review. We are glad to hear that you were able to make use of our best prices and that you had no issues navigating our site! When it comes to the itinerary of a tour, this information will be listed also on the main tour page, should you have troubles finding this in your email or booking page. In the meantime, a member of our team has reached out to you directly in your booking conversation page to provide some further information of this to you. Thanks for booking with TourRadar! Kind regards, The TourRadar Team

Posted 7 years ago

“I like the site easy to use, however some of the trips don't allow for older travellers to join in and therefore there are no other options like those”

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Posted 7 years ago

“The website for booking was efficient and fast. Unfortunately the tour company said the data in the tour radar site hadn't been updated.”

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Posted 7 years ago

“Excellent turn around when asking questions. Feeling like you have a friend on the other side of the email chat. I have booked now, but have not yet started my trip yet, so the "excellent" review will hopefully follow once I am back and found everything as described.”

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Posted 7 years ago

“Website is easy to use. The only issue so far is on the communication with the tour operating agent Achut. Doesn't answer all the questions to the point.”

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Posted 7 years ago

“Booking was hassle free and reasonable time frame and good time follow up.”

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Posted 7 years ago

“Great selection of tours and good information.”

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Posted 7 years ago

“By answering my queries promptly although I had not yet booked. I received all the information I needed”

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Posted 7 years ago

“easy to setup account and relatively intuitive questions.”

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Posted 7 years ago

“The only thing I find is that it's hard to cancel a HOLD ...I made one for a tour I was interested in and I ended up bying another one on your website but I never found the way to cancel the hold.”

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Posted 7 years ago

“Website was easy to navigate and the prices appear to be value for money.”

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Posted 7 years ago

“Very good tour offer and awesome customer service and help!!”

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Posted 7 years ago

“Found a large number of trips to choose from. We selected one that met our dates & locations.”

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Posted 7 years ago

“The site was easy to navigate but the response time when called was time consuming. Once call was answered the agent was very responsive to questions.”

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Posted 7 years ago

“Questions answered in timely manner a great deal of information given. My request re rooms covered I had problems trying to coordinate flight times etc but again staff helpful with that issue”

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Posted 7 years ago

Hello Barbara, Thank you for your feedback. Although we don't offer the option to book flights at this time, we're glad we could offer you some helpful guidance which was useful for you! We want to thank you for choosing TourRadar and from the whole team here, we hope you have a wonderful time on tour! Happy Travels, The TourRadar Team

Posted 7 years ago

“Prompt and courteous replies to my queries. Payment system easy to use”

Helpful Report

Posted 7 years ago

Hello John, Thank you for your review, we're pleased to hear you've found the site easy to use and our Travel Experts helpful. Have a wonderful time on your tour! The TourRadar Team

Posted 7 years ago

“Yes it is i been uasing it for almost 3 years”

Helpful Report

Posted 7 years ago

Hello there! Thank you for your review, it's been a pleasure assisting you with your travel plans since 2017! If there is anything we can be doing to make your tour booking experience even better, we'd love to hear it! Have a wonderful time on your upcoming tour, we look forward to reading all about it in your tour review! Happy Travels, The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,827 reviews