TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,813 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,813 reviews

Customer Service
Communication Channels	Email, Telephone

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

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Anonymous

Anonymous // 01/01/2019

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Deutsch

“All of the people helped me so much . For me the tour I have booked, had many parts to accomplish completion of the details. TourRadar was there for me all the way. I have learned a lot and would use their service again. Irene M Curtis”

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Posted 9 years ago

We're thrilled to hear it Irene! I'm sure you will have a magnificent time and we can't wait to hear all about it when you get back. Kind Regards Carly

Posted 8 years ago

“TourRadar made it so easy to book my trip to Iceland and save me from having to do hours and hours of research. Customer service was also great at answering my questions.”

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Posted 9 years ago

“Hello, I am not 100% happy with the handling. I still wait for my documents and do not know really whom I have to ask to send them finally.There are too many different people or companies involved.I travel a lot (4 to 5 times a year) and had never so many questions as this time. Can you give me the phone number of the firm who send finally my travel documents?? Regards Helga”

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Posted 9 years ago

Hi Helga We're very sorry to hear about your disappointment, I can see that your tour operator mailed your tour documents directly to you 2 weeks ago so we regret that this has not yet been received. We have contacted Exodus in order to get an electronic copy of your documents sent additionally. As the booking platform, TourRadar will always do everything we can to support you in your booking conversations with your tour supplier - we are disappointed to hear that your booking conversation was not up to expectations and are always available for you 24/7 to assist if you are not getting the response you need from your tour operator. We have updated your booking conversation with the latest information and will be happy to continue your conversation there! Kind Regards Carly

Posted 9 years ago

“All possible I formation concerning the tour was provided upfront.”

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Posted 9 years ago

“Very helpful. Responded to all my email inquiries regarding my upcoming vacation after booking. Great deal for the money. I made the right decision booking my vacation with TourRadar.”

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Posted 9 years ago

“Tour Radar is addressing customer queries quickly”

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Posted 9 years ago

“I was looking for a tour of Ireland and was lucky to find this website. They found a tour for us that fit our schedule, was affordable and they answered all the questions I had about the tour and were very friendly. I recommend this tour company to everyone!”

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Posted 9 years ago

Thank you William we very much appreciate it and are glad we could find you the perfect option!

Posted 8 years ago

“I sent an email with some question but the email were never returned. I had to call to get my question replied. Despite we have many phone numbers from many places of the world , it seems that the only language to have support is english. I didn´t notice if it was warned but if not, it should.”

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Posted 9 years ago

“I find it frustrating and unhelpful that I can't pay off the tour balance before the due date. For a tour company that prides itself on "booking made easy" I don't think it makes booking easy at all - it's so inconvenient.”

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Posted 9 years ago

“We still have our trip to determine how good you are”

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Posted 9 years ago

“The team is answering all the questions very fast and helpful. Good, friendly service!”

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Posted 9 years ago

“They answered the phone and my questions. Friendly and polite people.”

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Posted 9 years ago

“Because you have a lot of options and prices.”

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Posted 9 years ago

“When I booked Tina was back to me promptly and we got it organised in good time. Only one thing there could have been more detail in the Itinerary we are still not sure what the program is.”

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Posted 9 years ago

“This is the second time I have booked a tour through you. This time I had to change the booking I had made due to my husband being unable to get the necessary leave. This was handled efficiently and responsively.”

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Posted 9 years ago

“Everything was good, can take a while to get a reply to a specific question rather than a pre-written response.”

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Posted 9 years ago

“Prompt replies to my queries”

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Posted 9 years ago

“Everything was ok”

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Posted 9 years ago

“We are happy with all our tour bookings and look forward to our June 10 trip. Trafalgar has a good reputation...verified by our friends. Thank You!”

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Posted 9 years ago

“I had made my booking but not totally completed and as I waited for a response TourRadar contacted me and the tour operator on my behalf and would not release my deposit until operator confirmed. I thought that was pro active and reassured me that I had booked thru an Australian contact.”

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Posted 9 years ago

Glad to hear it Diane! Our team certainly enjoy going above and beyond to ensure you feel safe and reassured when booking online. Hope you have a great trip! Thanks Carly

Posted 9 years ago

TourRadar is rated 4.5 based on 6,813 reviews