TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,847 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,847 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“I had a prompt reply to my queries. Looking forward to taking the tour.”

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Posted 9 years ago

Thanks Julia! We're glad you enjoyed your booking experience and sure that the tour will be incredible :)

Posted 9 years ago

“Thanks for booking my tour. I know my trip was last minute however the folks at TourRadar kept me informed!”

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Posted 9 years ago

You are more than welcome David - and sometimes last minute trips can be the best ones! Have a fantastic time and thank you for the lovely comments.

Posted 9 years ago

“Not sure why I am being asked to rate a service that was required I use and the results of using will not be realized for at least another month. I cannot tell now hi well the service worked before I actually realize the result of using. I would gladly participate and submit a review after the trip is complete, but not before”

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Posted 9 years ago

Hi Jessi Apologies for the confusion, we here at TourRadar simply handle the booking of your group trip. Of course you are welcome to provide your feedback on your booking experience here. Once you have experienced your tour you may then leave a review for your touring experience with your tour company. Hope that clarifies but if you need any further assistance we are available in your direct booking conversation. Kind Regards Carly

Posted 9 years ago

“Very responsive and helpful.”

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Posted 9 years ago

Thank you Xiazhou, your positive words are much appreciated!

Posted 9 years ago

“All tours in one place, easy to contact team too. :)”

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Posted 9 years ago

“Answered my questions and you were very helpful, can't wait to take the trip.”

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Posted 9 years ago

“You understand my question to placing my booking for a trip that I'm much interested in, Thank You❤”

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Posted 9 years ago

Thank YOU Tylesha! We're sure you will have a fabulous trip and appreciate your lovely feedback on your booking experience.

Posted 9 years ago

“Hello, Right from the start we had good communication with the girls from Vienna. I spoke to Melissa a couple of times and she was extremely helpful and encouraged us to ask if we had any more questions or concerns. We give full marks to the girls from Tour Radar and look forward to our trip, my first to Europe. Phil and Fran”

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Posted 9 years ago

“Sorry by mistake.I would rank number 5.I am very happy with the tour.All the staff really helped me in doing booking.They are very kind and understanding. I had some issues with the credit card.They really helped me by giving some time to do the booking.”

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Posted 9 years ago

“You all seem pretty on the ball as the saying goes.! Very impressed.”

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Posted 9 years ago

“What ever question I have they are ready to answer the best possible way.when I sent a text they get back to me right away.thanks to all of you”

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Posted 9 years ago

“VERY HAPPY”

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Posted 9 years ago

“very helpful and very efficient, very pleasant to talk to”

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Posted 9 years ago

“TourRadar staff went out of their way to make sure we secured the right tour. We really wanted to do a Spain & Portugal Tour but only had a tight window of time when we could do this. They helped us choose a tour that would work and obtained confirmation quickly for us so that we could complete the rest of our bookings. We were really touched by their helpfulness. Thank you TourRadar.”

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Posted 9 years ago

“Your booking agents were very helpful, they were prompt to reply and were happy to help in any way they could. They provided great information and were very friendly.”

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Posted 9 years ago

“Quick and informative response to questions.”

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Posted 9 years ago

“Communication was good with quick responses to phone queries. Agents have been pleasant and helpful. Pre-accommodation pricing was unclear and we have been charged twice as much as expected for a double room for the night before our booking commences. I am hoping to be able to give a great review after our holiday!”

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Posted 9 years ago

“TourRadar responded within minutes to the multiple questions I had, they helped with promo codes not working, to making the final payment.”

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Posted 9 years ago

“The customer service team at TourRadar are superb . They operate around the clock and combine totally efficient service with a very personal approach . Unlike other organisations there is no problem when the person who has been dealing with a matter is not available . Another customer service representatives simply takes over seamlessly . TourRadar handle all the interface with the travel companies and are always helpful . Nothing is too much trouble . They are patient , understanding and personal . It is a pleasure to deal with such a great customer service team”

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Posted 9 years ago

“Fast and clear response by customer service team. A well-known and trusty tours company.”

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Posted 9 years ago

TourRadar is rated 4.5 based on 6,847 reviews