TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,847 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,847 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“All the holidays were summarised and organised to make searching and comparing easier. It was set out in an easy to follow structure.”

Helpful Report

Posted 9 years ago

“All is fine ! Stay like that helpful and available ! ;)”

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Posted 9 years ago

“Unfortunately I had to make my tour booking quite late in the day but nonetheless the support personnel at TourRadar did their utmost to make ends meet despite the slight challenges we encountered. Very much appreciated!”

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Posted 9 years ago

“Unhappy: I sent two questions by email in response to your email, in the designated space, and received no response. Happy: you called twice to see if I had any questions BEFORE I paid. Unhappy: you have not called to see if I had any questions AFTER I paid. Conclusion: Once I've paid, you have no interest in helping me.”

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Posted 9 years ago

“The excellent staff during phone calls, the advise they gave, made up for the poor website booking experience I first had.”

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Posted 9 years ago

“The TourRadar web sight helped us to select a tour that suited what we were looking for with a discount to boot.”

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Posted 9 years ago

“I like how there was a live chat box to message with any questions and have a documented response which in my experience has been fairly quick. Also liked (but don't really understand why) it was cheaper for me to book through TourRadar than directly on the tour group website.”

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Posted 9 years ago

“It should be more customer oriented and price should be reduced”

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Posted 9 years ago

“Got no response a few times. Would prefer a payment option that allows me to make smaller frequent payments over one large one.”

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Posted 9 years ago

“This is a fantastic site, it is the first place to go when you are thinking of travelling! So easy to navigate and I love the Wish List idea it makes planning and deciding which tours are best for you so much easier! Then it was one click and you are in the tour providers site booking your trip! I have put my travelling companions all on to TourRadar and they love it!”

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Posted 9 years ago

“The responses were not immediate. Also yesterday after booking, nobody was answering for almost 5 minutes. I disconnected the call.”

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Posted 9 years ago

Hi Ashok, Thank you for informing us of the delays you have experienced recently while trying to contact our customer support team. While our team is always available 24/7 via phone or instant chat, we do, on rare occasions, experience delays during periods of high volume. When would be the best time to call you? We regret that we kept you waiting on this occasion Ashok and assure you we are constantly working to reduce our response time. However during periods of delay, we thank our valued customers for their patience and understanding. Regards, Leona

Posted 9 years ago

“Just back from Thailand and had the most amazing time! Patrick and mark did the best job at making sure we were happy and comfortable the whole time! I couldn't of asked for better reps. So sad to be finished.”

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Posted 9 years ago

“Fair pricing and your customer support answers questions thoroughly”

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Posted 9 years ago

“Timely responses”

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Posted 9 years ago

“The agent responded in an appropriate time frame with all the information that we required”

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Posted 9 years ago

“Better pricing than the actual tour operators. Knowledgeable staff.”

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Posted 9 years ago

“By being prompt.”

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Posted 9 years ago

“The booking procedure was very smooth and fault free this is the second time booking with Tourrader”

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Posted 9 years ago

“Fast response on queries for information about tour. Confirmation on tour booking took longer than expected”

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Posted 9 years ago

“really clear guidelines were issued so that no confusion,after repeated truobling on small questions,had a complete answers”

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Posted 9 years ago

TourRadar is rated 4.5 based on 6,847 reviews