TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“TourRadar has fast and thorough responses. Very helpful.”

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Posted 8 years ago

“Well defined trips, English speaking guides, interesting itinerary.”

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Posted 8 years ago

“Great customer service but when I I tried to book a tour on the Tourradar site that said there were 8 available spots left I was later told the tour was sold out after I had already booked my flight. This could have been a disaster but luckiky there was another tour available with a different company close to the same dates I had booked my flight so I was able to get on that tour instead. Please update your information more regularly and more accurately on your website so people don’t buy their airfare thinking there is space on a tour when there isn’t.”

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Posted 8 years ago

Hi there, Thank you for your review. We're pleased to hear our support team were able to assist you with booking an alternative tour when your first choice could not be confirmed. We work hard to ensure the availability on our site is as accurate as possible, but never-the-less, strongly recommend travellers do not book their flights until they have received full confirmation of their booking and the tour departure has been guaranteed to depart by the tour operator. We hope you have a wonderful time on tour! The TourRadar Team

Posted 8 years ago

“I love how easy it is to use, and the sales are great! But the time from sending a message to getting a response is quite slow there should be a live chat option”

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Posted 8 years ago

“Booking online with TourRadar was quick and easy. They responded to my queries with alacrity and clarity. I would recommended this tour company to any serious traveler.”

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Posted 8 years ago

“Although it is too early for a complete review the experience so far is excellent. The website is very concise and clear and the people are responsive and very helpful.”

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Posted 8 years ago

“Great selection of tours, straightforward web page - simple and easy to use”

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Posted 8 years ago

“Easy to book and view tours.”

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Posted 8 years ago

“My three-star rating is because I was very happy that we were able to book the tour we did. However it cost us $700 plus to book this tour over what we initially discussed. Initially we went to tour a radar’s website and were told that there were no spaces available for this date. Interestingly enough when we paid $700 more we were able to book the tour.”

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Posted 8 years ago

“The process was easy but I wish there was more specific information about the trips. I plan to come in a day early. I would like to make additional hotel reservations to cover that time. The staff answers questions but not always the specific question being asked.”

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Posted 8 years ago

“How do you call a tour that's departs on 24/4/ 2019 ...ANZAC Day Dawn Service 2018 ? Totally misleading !!”

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Posted 8 years ago

Hello there, Thank you for your review and for bringing this isolated issue to our attention. We can see the problem you have highlighted effects just this one tour page and our team is already working on a fix. We have also called you to confirm all of your travel plans are in order. We certainly have no intention of misleading our valued customers and thank you again for pointing this issue out so we can now correct it. Kind Regards, The TourRadar Team

Posted 8 years ago

“The Consultants answered all my questions about Money, Hotel, Optional Tours, Flights & everything I needed an Answer for. Very friendly & are Australians based in Queensland.”

TourRadar 5 star review on 16th April 2018

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Posted 8 years ago

“Great communication , booking was easy.”

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Posted 8 years ago

“I was pleased with the web site and the ease of booking a tour. However at this time I am still waiting for confirmation of the tour booking. Hoping they follow thru with the promises of only charging the deposit then the remainder of cost when due 30-60 days prior to tour.”

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Posted 8 years ago

Hi there, Great News! Your booking was confirmed the same day you placed payment and as soon as your tour operator's office opened in Nepal. Your tour has been paid in full, as for this particular tour there is no deposit option. The amount required to book this tour is displayed clearly on the booking page before you enter your payment details. We're glad you enjoyed using the site and thank you for your feedback. We hope you have a wonderful time on tour! The TourRadar Team

Posted 8 years ago

“While browsing the tour packages of europe, Tour radar came to my notice.As october is more suitable at Egypt compared to Europe , I decided to book egypt package .Had I booked it few weeks before, I could have availed great early bird offer.Initially problem faced during booking about selection of accommodation .Somehow it was resolved with the help of Tour Radar people who guided thru chatting and telephonic conversation as well.The response from Timeless Tour is not very prompt.However booking experience was good.”

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Posted 8 years ago

“I love how you can earn 5% of the price of EVERY tour my referrals book. and it automatically deposits into your account, hassle free!”

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Posted 8 years ago

“Tourist Israel is a scam; we relied upon TourRadar to provide a screening of reputable travel companies on our journey to Israel and Jordan and in this process TourRadar completely is off the mark. It's recommendation to utilize Tour Israel is useless. That company is never on time, misses pick up and drop off times, eliminates established site visitation and most importantly did not pay our hotels for our rooms, even though we prepaid everything in January, 2018. I cannot stress enough to boycott Tour Israel as in option for the Middle East. "Caveat Emptor"”

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Posted 8 years ago

Hello Tony, Thank you for your feedback. We're extremely disappointed to read about your poor experience on your tour in Israel. There are certainly some big issues you've highlighted here in your review, which we would like an opportunity to help you resolve with the operator. Your feedback is extremely important to us Tony, as it's you the customer who can keep us most up to date with unbiased reviews of your touring experience with our partners. We will be in touch with you to address the issues you encountered while travelling and work together, toward a resolution. Kind Regards, The TourRadar Team

Posted 8 years ago

“Got a good Deal but also need to book 4 nights in Paris but could not at this time”

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Posted 8 years ago

Hello Philip, Thank you for your review. You're going to love your time in France! The operator you have chosen is one of the few operators who does not offer an option for pre and/or post tour accommodation to be booked as an additional service. Not to worry though, you can book your accommodation direct with the tour hotel or at an alternative of your choice. Have a wonderful trip! The TourRadar Team

Posted 8 years ago

“I recommend tour radar as the steps for booking was really easy and user friendly and also with a 24/7 helpdesk with the representatives replying to my queries within minutes. Looking forward for the tour”

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Posted 8 years ago

Hello Janet, What lovely feedback! Our mission is to make your tour booking process as seamless and hassle-free as possible! Thank you for taking the time to submit your review. Have a wonderful trip, The TourRadar Team

Posted 8 years ago

“Great site. Easy to use”

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Posted 8 years ago

TourRadar is rated 4.5 based on 6,877 reviews