TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,811 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,811 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

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“Easy to compare multiple tours for dates and prices for multiple companies.”

Helpful Report

Posted 7 years ago

“I haven't travelled yet but from what I've seen so far I'm extremely happy I have chosen to travel with TourRadar. From my very first enquiry I was impressed. I had been researching a number of companies to find the right tour for us but all the others took their time in replying and I had to ask a number of times for information. The team at TourRadar were always prompt with answering me and very forthcoming with information. The website was easy to use and I was very impressed that it had so much information. What information I couldn't find on the website was quickly given to me once I asked. Would I refer TourRadar to my friends.....I already have! Now I can't wait to travel”

Helpful Report

Posted 7 years ago

Hi Lynette, Thank you so much for your wonderful feedback, we are very happy to see that you have enjoyed your experience with TourRadar so far. TourRadar understands the amount of planning associated with making travel arrangements. Helping our clients find the perfect tour to match their travel needs is what we do best. Our team of travel experts are available 24/7 by live chat and phone in order to be there for when questions come up. We also have a wonderful referral program available where you can earn unlimited travel credits on every tour your friends book through tourradar.com. We hope you have a wonderful upcoming trip to Europe with award-winning tour operator G Adventures. Of course, if you have any other questions before you go, just let us know. Happy Travels! The TourRadar Team

Posted 7 years ago

“Cheaper than booking through operator, reliable”

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Posted 7 years ago

“Took while to communicate but got there in the end.”

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Posted 7 years ago

Hi Louise, Thank you for your review! You've booked a wonderful river cruise and we have no doubt it will be a magical experience! We're pleased we were able to confirm your cruise booking within 24 hours and remain here for you should you like to arrange any additional services. Have a wonderful trip! The TourRadar Team

Posted 7 years ago

“Fast, easy booking! With good prices”

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Posted 7 years ago

“Yes, website was quite easy and online booking was simple and fast.”

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Posted 7 years ago

“Easy to use the site. One phone call (about another tour); representative was very helpful.”

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Posted 7 years ago

“Easy to use site. Communication with staff was fast, friendly and helpful.”

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Posted 7 years ago

Hi Shelby, We appreciate you taking the time to provide your feedback. Our team of Travel Experts are available 24/7 to help provide unbiased advice on a variety of tour options. Let us know if there is anything we can help with before you head of to Iceland. Happy Travels! The TourRadar team

Posted 7 years ago

“best price through tour radar for our tour of Ireland”

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Posted 7 years ago

Hi Ann Marie, Thank you for your positive review, we appreciate your feedback. TourRadar is committed to offering the best price guaranteed at the time of booking. If you find the same tour, for the same price somewhere else, we'll match it. Glad to see you had a great time in Ireland with Cosmos. We look forward to working with you again. Cheers, The TourRadar Team

Posted 7 years ago

“It would be more helpful if the cost of the occupancy of rooms displayed the cost before the total is mentioned.”

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Posted 7 years ago

Hi Nandini, Thank you for your suggestion, we appreciate your feedback. Information about rooming options can be found on the Booking Page, along with the pricing breakdown prior to travellers applying payment for a booking. While going through the Booking Page you have the option to select an alternate rooming option if you prefer the comfort of your own room. We hope you have a great time exploring Ireland with Trafalgar Tours. Happy Travels, The TourRadar Team

Posted 7 years ago

“The tour radar is very slow to reply to messages. Otherwise the booking process is OK.”

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Posted 7 years ago

Hello Sonu, Thank you for taking the time to offer your feedback. We've already been in touch in order to address your requests and look forward to offering you an improved experience in the future. Kind Regards, The TourRadar Team

Posted 7 years ago

“Responsive, both TourRadar and operator Discover Canada. Would suggest option to complete booking with more than one room selection combination.”

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Posted 7 years ago

Hello Kenneth, Thank you for your feedback. We're pleased to hear you've been happy with your experience booking your Discover Canada tour through TourRadar! We'll be working on a feature to allow more complex rooming combinations on our booking page soon and thank you for your suggestion. Have a wonderful trip! The TourRadar Team

Posted 7 years ago

“Booking the trip was easy with Tourradar. Also, whenever I had questions Tourradar responded timely with information via its chat function. I am looking forward to my trip”

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Posted 7 years ago

“Prompt answer to emails and questions.”

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Posted 7 years ago

“I’m still waiting (24 hours) for answers to questions I asked after receiving my voucher. I hope I will hear soon since I need answers to plan properly.”

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Posted 7 years ago

Hello there! Your trip is just around the corner and we can understand you're eager to finalise your travel plans! You've selected a great tour, operated by a local tour operator in Europe. Due to the time difference, they will be replying to your questions during your evening tonight, when their offices open. Have a great trip and thanks for your feedback! The TourRadar Team

Posted 7 years ago

“Great overview of the tours. Easy to book. Quick with responding.”

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Posted 7 years ago

“Simple and easy to navigate. Has all the relevant information needed to make the decision for a tour. I like that it has reviews for all the tours, so that I can have the opinion of users.”

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Posted 7 years ago

Hi there, Thank you for your review. Planning any holiday can require a lot of time that not everyone may have. When booking through tourradar.com we make booking tours easy but partnering with hundreds of tour operators in order to offer the most selections. We believe the best way to know if a tour is right for you, is to read what others have experienced from that trip. That's why we post all tour reviews publicly on our site. Also, our Customer Support team is available 24/7 by phone and live chat should you have any additional questions about a tour shown on our website. Vietnam is such a beautiful country and we hope you have a lovely time there this summer. If there is anything we can do before you leave just let us know. Cheers, The TourRadar Team

Posted 7 years ago

“So far, we are very pleased with the help we got from the emails and also the phone call I made. I hopt the rest will be good.”

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Posted 7 years ago

“It took me a while to choose a tour but I was assisted by Carol, who was very patient with me. When I realised that I couldn't afford the tour that I wanted due to the hidden costs, she went out of her way to source a couple of other options for me that were in my price range and travel dates. She was friendly and pleasant throughout and she deserves a raise! I've always wanted to go to Burma so I am very excited to finally be going.”

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Posted 7 years ago

“I really looking forward this trip & Tour Rader always help me to find the right answers to my question. Good customer service”

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Posted 7 years ago

TourRadar is rated 4.5 based on 6,811 reviews