TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,847 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,847 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Flexible and many available date, reasonable price and meeting the most demand tours - I was able to find THE tour that I was looking for!”

Helpful Report

Posted 8 years ago

“Very clear write-ups and instructions. Haven't called anyone for anything.”

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Posted 8 years ago

“was looking for a specific date for escorted tour and tour has ticked all important criteria. only that they should have included our flight from our country too. Any way it was not a difficult to book the flight as the tour itinerary. Looking forward to enjoy tour with the escorted guide.”

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Posted 8 years ago

“Web site was very easy to use and had no problems booking our trip”

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Posted 8 years ago

“The information was clear and easy to navigate and compare. The selection of tours across companies is great. I only wish that some extra information about the tours was provided before booking, rather than sent to me afterwards.”

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Posted 8 years ago

“No one replies to my email”

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Posted 8 years ago

Hi there, We're sorry to hear you had not received a response to your question from the operator of your tour. We can see, however, that the operator has answered your question this morning as soon as they got into the office. We hope you have a wonderful time on your tour! If you have any further questions, we'll be happy to help! Kind Regards, The TourRadar Team

Posted 8 years ago

“The process of booking a trip. contacting TourRadar and contacting the vendor who provides the tour was very easy. It was also very easy to look up the different details of the tours, including price, dates, departing and arriving cities of the tour, and the itinerary. I will definitely use TourRadar again.”

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Posted 8 years ago

“Touradar responded relatively quickly to my inquiries via email and were easily reachable by phone. Staff were knowledgeable and I feel confident that we booked the right tour for us.”

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Posted 8 years ago

“The website wouldn't accept my booking. Tried live chat to contact tourradar but no answer except gmail saying thanks for using chat. Had to ring, on hold for 20 minutes then was on the phone for half an hour as discount was not correctly applied, then single supplement not added. Was assured all was ok. Next day tour operator emailed me saying i needed to pay a single supplement. Rung tourradar & was on hold for over 10 minutes, hopefully all fixed now but does not make me have any confidence in thier abilities.”

Helpful Report

Posted 8 years ago

Hello! Thank you for your feedback. You've booked a wonderful tour to Italy with a local operator who has years of experience. We have no doubt you will have a wonderful time with them on tour! We're sorry to hear you've had troubles reaching our support team. We can see we missed you on one of your online chats while you were trying to book your tour, but unfortunately, there was a typo in your email address so we were unable to reach out or follow up with you. The message sent to confirm you accept the single supplement was indeed sent in error and we apologise for this as we can see you had already accepted this charge. We can assure you, however, that everything is in order with your booking and sincerely apologise for the confusion during your booking process. We look forward to offering you a better experience moving forward! Kind Regards, The TourRadar Team

Posted 8 years ago

“Plenty of contact and speedy replies helped make the booking easy.”

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Posted 8 years ago

“TourRadar has fast and thorough responses. Very helpful.”

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Posted 8 years ago

“Well defined trips, English speaking guides, interesting itinerary.”

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Posted 8 years ago

“Great customer service but when I I tried to book a tour on the Tourradar site that said there were 8 available spots left I was later told the tour was sold out after I had already booked my flight. This could have been a disaster but luckiky there was another tour available with a different company close to the same dates I had booked my flight so I was able to get on that tour instead. Please update your information more regularly and more accurately on your website so people don’t buy their airfare thinking there is space on a tour when there isn’t.”

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Posted 8 years ago

Hi there, Thank you for your review. We're pleased to hear our support team were able to assist you with booking an alternative tour when your first choice could not be confirmed. We work hard to ensure the availability on our site is as accurate as possible, but never-the-less, strongly recommend travellers do not book their flights until they have received full confirmation of their booking and the tour departure has been guaranteed to depart by the tour operator. We hope you have a wonderful time on tour! The TourRadar Team

Posted 8 years ago

“I love how easy it is to use, and the sales are great! But the time from sending a message to getting a response is quite slow there should be a live chat option”

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Posted 8 years ago

“Booking online with TourRadar was quick and easy. They responded to my queries with alacrity and clarity. I would recommended this tour company to any serious traveler.”

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Posted 8 years ago

“Although it is too early for a complete review the experience so far is excellent. The website is very concise and clear and the people are responsive and very helpful.”

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Posted 8 years ago

“Great selection of tours, straightforward web page - simple and easy to use”

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Posted 8 years ago

“Easy to book and view tours.”

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Posted 8 years ago

“My three-star rating is because I was very happy that we were able to book the tour we did. However it cost us $700 plus to book this tour over what we initially discussed. Initially we went to tour a radar’s website and were told that there were no spaces available for this date. Interestingly enough when we paid $700 more we were able to book the tour.”

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Posted 8 years ago

“The process was easy but I wish there was more specific information about the trips. I plan to come in a day early. I would like to make additional hotel reservations to cover that time. The staff answers questions but not always the specific question being asked.”

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Posted 8 years ago

TourRadar is rated 4.5 based on 6,847 reviews