TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

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4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“YOUR WEBSITE TO BOOK THE TOUR IS EXCELLENT.”

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Posted 8 years ago

“Yes, easy to use. The website showed me a wide range of available tours and activities.”

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Posted 8 years ago

“Very friendly and helpful. They know how to work the system.”

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Posted 8 years ago

Hi Nancy, Thank you for the lovely review. Our team of Travel Experts are available 24/7 by phone and live chat and always happy to help a fellow traveller find the right trip for them. We are happy to see you found your match. Have a great time exploring Norway in the fall. Cheers, The TourRadar Team

Posted 8 years ago

“Really loved the website and the variety of yours it offers.”

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Posted 8 years ago

“I was happy with process and look forward to seeing Europe soon.”

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Posted 8 years ago

Hi Jungseok, Thank you for your feedback, we are happy to see that you enjoyed your booking experience with TourRadar. Have a great upcoming trip to Europe, we are sure it'll be a great one. We look forward to working with you again. Cheers, The TourRadar Team

Posted 8 years ago

“Easy to access the website and navigate around the various options for tours”

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Posted 8 years ago

“Very efficient, great communication. A pleasure to deal with.”

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Posted 8 years ago

Hi there, Thank you for your review! We appreciate your positive feedback and we hope you have an amazing trip. Happy Travels! The TourRadar Team

Posted 8 years ago

“lots of selections and info”

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Posted 8 years ago

Hi there! Thanks for your feedback! We're glad you enjoy the vast selection of tours we offer from operators all over the globe. Wishing you a great time on your tour! The TourRadar Team

Posted 8 years ago

“Easy to find the right tour. Easy and quick to email the operator with questions.”

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Posted 8 years ago

“The website is very complete and easy to navigate. All the information I could need was there and it made it easy for me to research and choose the tour that suited me the most. Moreover I got nice discounts. Will definitely keep using TourRadar”

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Posted 8 years ago

Hi Martina, Thank you for your feedback, we really appreciate it. TourRadar specializes in making booking tours easy. Our filters we offer on tourradar.com allow our travellers to find the right trip to best suit their travels needs. For every tour you book through TourRadar you will earn travel credits which you can use to apply towards a future booking with us. We hope you have a great time exploring Vietnam with Intro Travel. Best regards, The TourRadar Team

Posted 8 years ago

“they gave me excellent service and the best price”

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Posted 8 years ago

Hi Kevin! Thanks for your positive feedback! We know that price and service are two of the most important elements for travellers booking a tour, so we're happy to have been your choice! Have a great time on tour! The TourRadar Team

Posted 8 years ago

“Easy. Efficient. User friendly. Online chat service”

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Posted 8 years ago

“This is my first tour so far there has not been any issues.. easy to use and navigate”

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Posted 8 years ago

Hi Lorri, Thanks for providing your feedback about your booking experience. For your first tour, you've selected a great tour with Expat Explore Travel. We are happy to hear that you found our site easy to use and were able to find the right tour to match your travel plans. Have a great upcoming trip and if any questions come up, our support team is available 24/7 by phone and live chat. Best regards, The TourRadar Team

Posted 8 years ago

“Site easy to use”

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Posted 8 years ago

“So far I’m not happy. Although the booking procedure was fine, easy, etc, there were no options to pick the optional activities or own room/tent, which the itinerary suggests need to be done upon booking. The emails say my that customer service usually get back within 2 hours, and I’ve sent two queries regarding this in 24 hrs (because a stock standard “here is your itinerary came as if it were a reply to the first one) and gotten no reply.”

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Posted 8 years ago

Hi Eleanor, Thank you for your feedback. You're absolutely correct, there was no option on your tour booking page to select a tent for single use, but unfortunately, the operator has confirmed this option is not available on your tour departure. You can easily add your preferred optional activities and/or additional pre- or post-tour services within your TourRadar booking, by clicking on the 'Request Services' button and we'll be happy to add them for you now that your booking is confirmed. We also apologise for missing your initial message yesterday! We have sent you all of the information you've requested now and hope you have an amazing trip in September! Regards, The TourRadar Team

Posted 8 years ago

“Straight-forward online procedure.”

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Posted 8 years ago

“Reasonably easy to get into, for an 85 year old lady. My friend and I found the pricing confusing as she had received a much lower cost (and we had used her code) than I did, and we have been charged the higher amount.”

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Posted 8 years ago

Hello Jeanette, Thank you for your review. You've booked a wonderful tour to Britain which we have no doubt you and your travel partner will thoroughly enjoy! We've reached out regarding the pricing of your tour as we believe you're referring to the 'starting from' price on the tour page. This price is a reflection of the most inexpensive departure date in the year, which is usually during low season. All tour prices for each specific departure date are listed on our site and the price for the date you select is confirmed on the booking page before you book. Unfortunately, the date you're travelling on does not correspond with this 'starting from' price. We always have great offers available on the world's best tours, so if you'd like to ask any questions about pricing before your next booking, we'll be more than happy to help! Have a wonderful trip! The TourRadar Team

Posted 8 years ago

“navigating your site and reviewing tour options was very easy and informative.”

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Posted 8 years ago

“you only ask what worked not what needs to be improved if you do not make improvement I will have the same problem on my next booking I had to change my booking 3 times do to the fact that there nothing stating you had to book a solo room on top of that there wasn't even an option on the booking page a single room but you had to book a single room so how do you book a single room without an option to book a single room ?”

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Posted 8 years ago

“Quick and easy to use”

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Posted 8 years ago

TourRadar is rated 4.5 based on 6,877 reviews