TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,847 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,847 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Kept me informed of our tour package, great service.”

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Posted 7 years ago

“By answering my queries promptly although I had not yet booked. I received all the information I needed”

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Posted 7 years ago

“I started with a whole lot of questions, and have been so surprised and impressed by the friendly, well-researched, and very helpful answers. TourRadar's responsiveness has been far above and beyond what I expect from any customer-service organization, and specifically is much superior to the support from the tour companies themselves. Thank you for making a complex process (booking a tour in a faraway country) a bit easier.”

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Posted 7 years ago

“easy to setup account and relatively intuitive questions.”

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Posted 7 years ago

“Very responsive chat customer service, way to use filters to find the trip of choice.”

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Posted 7 years ago

“Riley was very helpful. Thank you”

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Posted 7 years ago

“They were vey quick and helpful to answer any doubts and questions I had. On that note, I will write another review once my trip is over to see the kind of companies they work with”

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Posted 7 years ago

“So far this has been an effortless booking. I especially liked how they asked if we needed an airport transfer and before and after tour accommodations.”

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Posted 7 years ago

“The only thing I find is that it's hard to cancel a HOLD ...I made one for a tour I was interested in and I ended up bying another one on your website but I never found the way to cancel the hold.”

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Posted 7 years ago

“The site is very informative and booking was so easy!”

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Posted 7 years ago

“I really was very impressed with the Spain tour that I booked last year. I got way more for my money, very happy.”

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Posted 7 years ago

“Website was easy to navigate and the prices appear to be value for money.”

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Posted 7 years ago

“The selection of Tours is great. Teh website was easy to work around. The customer care team was able to answer questions about the tour I selected and made the whole process very pleasant. I will diffinitely be coming back to book my next tour. Thank you.”

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Posted 7 years ago

“From friend”

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Posted 7 years ago

“Great selection of tours offered by a number of different companies. Good prices and a very easy booking process.”

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Posted 7 years ago

“Good site, with excellent tour details. Helpful chat facility.”

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Posted 7 years ago

“Very good tour offer and awesome customer service and help!!”

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Posted 7 years ago

“Quick responses, very polite and professional staff.”

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Posted 7 years ago

“Found a large number of trips to choose from. We selected one that met our dates & locations.”

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Posted 7 years ago

“I have used you before, so, I know how you worked 3 years ago, but now I've booked my trip to Ethiopia, and I want to get a single room. I tried your chat and now I'm calling you and no answer. If this was my first dealing with you I would be nervous. Now I'm going to call G-Adventure to get my answer. I also have credits from my Nepal and Bhutan trip and would like to use it on this trip.”

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Posted 7 years ago

Hi Sharon, Thank you for your review. It’s great to hear you have returned after a pleasant experience on tour three years ago and decided to book yourself on another wonderful tour. We have taken a look at your booking and can see that you’ve sent your single supplement request on the 28 February. We sincerely apologize as we are experiencing a high volume of inquiries. Currently, it is taking us around 72 hours to reply to our travellers but please give us a call or contact us via live chat for any urgent queries - we have many travellers contacting us about their next dream adventure, but we can assure you that we are always available to assist. As per your booking, it seems like you’ve been in touch with us and we’ve advised about having to request it with the tour operator directly due to unavailability, which you have subsequently agreed to. We will notify you upon hearing back from them about this. With respect to your travel credits, your current booking does consist of greater savings than your travel credits earned in your Nepal and Bhutan booking but it’s ultimately up to you if you want to use your travel credits on your current Ethiopia booking instead. Thank you for your time and we will reach out directly for more feedback on your booking experience. Best Regards, The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,847 reviews