TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,797 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,797 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

Visit Website

TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“good contact by email easy to book excited to go to see polar bears in november”

Helpful Report

Posted 7 years ago

Hello there, What an adventure you have ahead of you! We're super excited for you too! Don't forget TourRadar is not just a booking platform. You can help other travellers decide which tour to book for their next adventure by posting a tour review on our site when you come back - we can't wait to see your photos of those bears! Have an epic time on tour! The TourRadar Team

Posted 7 years ago

“Tourradar was very easy to use and they kept me fully informed all through my booking of a coach tour and cruise. Simple to use for all ages and would recommend to anyone. Great variety of adventures, cruises and tours, so much to choose from”

Helpful Report

Posted 7 years ago

Hi Cynthia, Thank you for your positive feedback! We're glad to hear you enjoyed your TourRadar booking experience and have no doubt you're looking forward to what will surely be an amazing trip! If you have any further feedback on any additional features you'd like to see on our site, please do let us know! Happy Travels, The TourRadar Team

Posted 7 years ago

“It was really easy to use and make a booking , and gave me all the information about the tours”

Helpful Report

Posted 7 years ago

Hi Gabriela, Thank you for your feedback! We're just as excited as you are about sending you on your trip! If there is anything we can do to make your next booking experience even easier, please get in touch - we'd love to hear from you! Have a wonderful time on tour! The TourRadar Team

Posted 7 years ago

“I had several questions regarding the tours. I received feedback very quickly which was very much appreciated. What I was missing was a way to filter on options I didn't want.”

Helpful Report

Posted 7 years ago

Hello Ilse, Thank you for your feedback, we can definitely see value in offering exclusion options to your search results! We'll definitely keep it in mind for future optimisations to our tools on site. We hope you have a wonderful tour and thanks again for your suggestion! Happy Travels, The TourRadar Team

Posted 7 years ago

“Very responsive feedback and acknowledgment of confirmation for booking.”

Helpful Report

Posted 7 years ago

“Tour radar was good but i got my friends to sign up to book there holiday and when I sent them my code to get the credit it didn’t work as they had ‘already signed up’. It was there first holiday on TourRadar too. Should be made a bit clearer”

Helpful Report

Posted 7 years ago

Hello Jarryd, Thanks for choosing to book your tour on TourRadar. We're pleased to see that you successfully referred your friend to make his booking and can confirm the travel credits you earned for referring him are already applied to your booking, reducing your balance due. Keep referring your friends and watch your balance drop even further! We hope you both have a wonderful time on your trip. The TourRadar Team

Posted 7 years ago

“We have used TourRadar before and have always been happy with the professionalism. They were conscientious about checking for any discounts we were elligable for.”

Helpful Report

Posted 7 years ago

HI Christine, Welcome back to TOurRadar! We are pleased to see that you enjoy working with our support team who are available 24/7 by phone and live chat to answer all your questions. It's always great to know that our travellers love the discounts we offer and look forward to helping you again. If you have any other questions before you explore the US National Parks, just let us know. Happy Travels, The TourRadar Team

Posted 7 years ago

“There were enough tours for me to find the exact right one. Responses were quick and detailed.”

Helpful Report

Posted 7 years ago

“* attentive consultants. * website easy to navigate * wide range of tours at competitive prices”

Helpful Report

Posted 7 years ago

“The website was quite good but it should have been easier to figure out when my arrival and departure flight times should be and what to expect for transportation upon arrival. A few words on the average cost I could expect for the meals not included would be good.”

Helpful Report

Posted 7 years ago

“Lots of choices and info made selecting our vacation easy.”

Helpful Report

Posted 7 years ago

“Easy to find tours and check reviews. Queries handled well and quickly - however, I would have preferred to have received replies from one person rather than several. The only thing that is really annoying are the pop-up ads that keep appearing every time I open my browser now!”

Helpful Report

Posted 7 years ago

“Found the site very easy to use and the response team were back in touch very quickly. Have no problems in recommending TourRadar.”

Helpful Report

Posted 7 years ago

“Found the booking easily and was able to view all details of the trip and select my dates. I wish the extra fee to be a solo traveler was posted before I already submitted a booking. I didn’t find out until I was confirming with the third party travel agent. This should be stated clearly as when I checked out I selected 1 traveler and no extra fees were there at the time.”

Helpful Report

Posted 7 years ago

“So far so good booking was easy”

Helpful Report

Posted 7 years ago

“Easy to work with and promptly answered all my questions”

Helpful Report

Posted 7 years ago

“The website was easy to use. The tour operators and different types of tours were easy to fit my selection. I would recommend TourRadar to your family/friends.”

Helpful Report

Posted 7 years ago

“gave an extra 2% discount”

Helpful Report

Posted 7 years ago

“I can decide on what I want to see within my time available and my budget, save me the trouble of fetching transport and booking hotels traveling with friends.”

Helpful Report

Posted 7 years ago

“Easy to book. But still haven't had an answer to question I asked about single supplement.”

Helpful Report

Posted 7 years ago

Hi there, Thank you for your review! It appears there was a small misunderstanding regarding your query, but we're glad it was promptly resolved and you're now booked and confirmed on your tour. We hope you have a great trip! Happy Travels, The TourRadar Team

Posted 7 years ago

TourRadar is rated 4.5 based on 6,797 reviews