TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,763 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

Metrics

Info

4.5

Based on 6,763 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 26th March 2025

Maria

TourRadar 5 star review on 18th December 2024

Kerry

TourRadar 5 star review on 17th May 2024

Gary

TourRadar 5 star review on 16th May 2024

There

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We have used TourRadar before and have always been happy with the professionalism. They were conscientious about checking for any discounts we were elligable for.”

Helpful Report

Posted 6 years ago

HI Christine, Welcome back to TOurRadar! We are pleased to see that you enjoy working with our support team who are available 24/7 by phone and live chat to answer all your questions. It's always great to know that our travellers love the discounts we offer and look forward to helping you again. If you have any other questions before you explore the US National Parks, just let us know. Happy Travels, The TourRadar Team

Posted 6 years ago

“There were enough tours for me to find the exact right one. Responses were quick and detailed.”

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Posted 6 years ago

“* attentive consultants. * website easy to navigate * wide range of tours at competitive prices”

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Posted 6 years ago

“The website was quite good but it should have been easier to figure out when my arrival and departure flight times should be and what to expect for transportation upon arrival. A few words on the average cost I could expect for the meals not included would be good.”

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Posted 6 years ago

“Lots of choices and info made selecting our vacation easy.”

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Posted 6 years ago

“Easy to find tours and check reviews. Queries handled well and quickly - however, I would have preferred to have received replies from one person rather than several. The only thing that is really annoying are the pop-up ads that keep appearing every time I open my browser now!”

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Posted 6 years ago

“Found the site very easy to use and the response team were back in touch very quickly. Have no problems in recommending TourRadar.”

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Posted 6 years ago

“Found the booking easily and was able to view all details of the trip and select my dates. I wish the extra fee to be a solo traveler was posted before I already submitted a booking. I didn’t find out until I was confirming with the third party travel agent. This should be stated clearly as when I checked out I selected 1 traveler and no extra fees were there at the time.”

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Posted 6 years ago

“So far so good booking was easy”

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Posted 6 years ago

“Easy to work with and promptly answered all my questions”

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Posted 6 years ago

“The website was easy to use. The tour operators and different types of tours were easy to fit my selection. I would recommend TourRadar to your family/friends.”

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Posted 6 years ago

“gave an extra 2% discount”

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Posted 6 years ago

“I can decide on what I want to see within my time available and my budget, save me the trouble of fetching transport and booking hotels traveling with friends.”

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Posted 6 years ago

“Easy to book. But still haven't had an answer to question I asked about single supplement.”

Helpful Report

Posted 6 years ago

Hi there, Thank you for your review! It appears there was a small misunderstanding regarding your query, but we're glad it was promptly resolved and you're now booked and confirmed on your tour. We hope you have a great trip! Happy Travels, The TourRadar Team

Posted 6 years ago

“no problem for the moment, and a person answers the phone...”

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Posted 6 years ago

“Once I had chose our tour it was not until I got hold of TourRadar about the confirmation of the trip. TourRadar got right onto it and assured us the tour was a go. I am a little nervous about the company we are with as a past passenger said the washrooms did not work on the bus. I sure hope that is not the case with our trip. Looking forward to seeing Rome, Florence and Venice.”

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Posted 6 years ago

“The website is good but the booking of the tour was not so easy. Phoning them to sort problems is great. There was no waiting time and staff were very friendly and helpful. I would definitely recommend!,”

Helpful Report

Posted 6 years ago

Hello Amanda, Thank you for your feedback. We're happy our Travel Experts were able help you place your booking. We'd also love to hear more about your on-site booking experience. We'll reach out to you directly in the hope we can pinpoint the issue and work toward a solution. Happy Travels The TourRadar Team

Posted 6 years ago

“Very easy to work with the different representatives. They were very knowledgeable, courteous and helpful.”

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Posted 6 years ago

Hi there, Thanks for your review! We're glad our Travel Experts were able to assist you with booking your trip! Have a wonderful festive season and enjoy your travels! The TourRadar Team

Posted 6 years ago

“Easy booking”

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Posted 6 years ago

“I had difficulty understanding the accent of the phone operator. Otherwise communication was fine.”

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Posted 6 years ago

TourRadar is rated 4.5 based on 6,763 reviews