TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,877 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,877 reviews

Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Great deal”

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Posted 8 years ago

“Excellant choices at one site and services from Touradar and travel agency.”

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Posted 8 years ago

“It was very easy to make the reservation. The tour operator Ho An Express immediately sent me a welcome email with my itinerary. However, on that email they said it was an upgrade fee to a three star hotels. Yet the "What's included" section on the tour at there website Listed three-star hotels. So, when I inquired about it, and asked if we would be staying at the hotels listed in the "was included" section the tour operator stated if they were available. That does not explain why they have an upgrade fee to a three star hotel. Neither tour radar or Ho An express has answered this particular question.”

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Posted 8 years ago

Hello Kimberly, Thank you for your review and your feedback on our site. We're really pleased to hear you found the booking easy to make. We can assure you there is no upgrade fee for the 3-star accommodation on your tour, which leads us to believe the information in the email the operator has sent you directly is not correct and/or needs updating. We will be in contact with them to rectify this and thank you for bringing it to our attention. To be clear, the three-star twin or triple share accommodation on your tour is the 'base' price of the tour, requiring no upgrade fee. Kind Regards, The TourRadar Team

Posted 8 years ago

“Website easy to navigate”

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Posted 8 years ago

“Excellent service and lots of options”

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Posted 8 years ago

“Website and staff when called very helpful and site easy to use and very informative.”

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Posted 8 years ago

“affordable price for the trip. fast responses to emails/requests. very helpful.”

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Posted 8 years ago

“Excellent site for booking you trips.”

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Posted 8 years ago

“From initial enquiries, through personalised booking, to advice and suggestions to help our trip, the guys n gals at TourRadar have been outstanding. We had a real feeling from them that they are obviously experienced travellers and happy to share that knowledge. the local people they work with have been very responsive too. Great service, guys, keep it up!”

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Posted 8 years ago

“So far everything have been very good”

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Posted 8 years ago

“You need to improve the time it takes to answer phone calls.not everybody does everything on line.”

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Posted 8 years ago

Hello David, Thank you for taking the time to offer your feedback. We are aware of a delay for our callers at certain times of the day and are working hard to reduce this waiting period. Off-peak times often allow for a faster connection time, should you be able to call in the evening. We sincerely regret keeping you waiting and thank you for your patience while we continue to optimise this element of our service for you. Kind Regards, Leona

Posted 8 years ago

“TourRadar made it easy to view and compare tours from various travel companies. It is such a helpful tool, and I'm so happy I stumbled upon it. It offers the lowest price available, and the customer service agents were available to answer any questions I had. I will be using TourRadar in the future to book additional trips!”

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Posted 8 years ago

“i booked a tripp for thailand , made arrangements for Insurance and vaccines . i tried to ask for confirmation and details on the tripp so i could see wich plain ticket would work out the best for me.. though i feel like i am being ignored on the questions i seek answers to. when i reach out for some feedback this company does not respond. i don't just wan't to throw money arround and hope for the best on my arrival in a foreign place ! so this is a bad review .”

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Posted 8 years ago

“One place to find a variety of Tours, & from other searches, the prices are competitive which means I will use again. Now to hope that the Tour operator is professional...”

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Posted 8 years ago

“Provided all the information I needed to make a decision and book my trip. The website was really easy to use and the process was super simple. I would definitely use tour radar again.”

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Posted 8 years ago

“Referred by friend but did not get 5% discount. Tried to use code provided but it said already referred by friend and I did not receive discount. Very misleading advertising. Tour Radar called to resolve my issue within 24 hours. The trip I booked already had 4% discount and only one discount per booking but they upgraded the 4% to 5% and I also received credits for future trip. I was impressed with the customer service. Sales rep was very professional.”

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Posted 8 years ago

Hello Linda, Thank you for your feedback. It sounds like something has gone wrong! Don't worry, we're looking into it and will be in touch with you really soon to get it sorted out. Remember our support team is available to you by phone and online chat around the clock. Regards, The TourRadar Team

Posted 8 years ago

“Easy website to navigate, all relevant tours listed with costing etc. which made our tour choice that much easier”

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Posted 8 years ago

“They've been very quick in responding to all of my inquiries. I look forward to the actual trip!”

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Posted 8 years ago

“I was able to reserve space without any problems”

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Posted 8 years ago

“Easy to use, great service and even better prices”

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Posted 8 years ago

TourRadar is rated 4.5 based on 6,877 reviews