TourRadar Reviews

Name: TourRadar
Address: K, Vienna
Rating: 4.54

4.5 Rating 6,846 Reviews

91 %

of reviewers recommend TourRadar

Company Reviews

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4.5

Based on 6,846 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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TourRadar 5 star review on 2nd July 2026

Stan

Anonymous

Anonymous // 01/01/2019

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“Great customer service and responded to all my questions quickly”

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Posted 7 years ago

“I have used TourRadar several times on all my Europe tours , great tours and great value for money”

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Posted 7 years ago

“I accidentally booked the incorrect date and realised minutes later. I sent an email and the correct date was amended . Thank you for that. Only problem is way too many emails , once a week would be interesting more than that too ,u h”

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Posted 7 years ago

“When I first asked about room availability, I was told that single occupancy was possible. Then when I made a booking, was told that there was no guarantee and I either had to cancel the booking or wait for 4 days to see if a single occupancy room could be arranged. But if I waited, if single rooms were unavailable I would not be able to cancel the booking and there was a possibility of not having a room for 1 person. When I said I could wait a few days to see if a room could be arranged and re book, they refused to do it. I’m not booking a holiday where there is no guarantee of appropriate rooms. I travel alone and do not think it’s acceptable to share rooms with people I don’t know. I cancelled my booking, but the money has not been returned yet. Very disappointed.”

Helpful Report

Posted 7 years ago

Hello Anna, Thank you for your feedback. We understand it’s disappointing when the trip you want to book turns out to be unavailable. Looking through our online chat correspondence, we can see that our Travel Expert had explained that there was an additional charge for single occupancy accommodation and that it was subject to availability. Unfortunately for the specific tour you booked, there was not an option to select single occupancy on the booking page, rather it needed to be added manually after booking confirmation. The operator of your tour was able to confirm your place in the tour group, but needed additional time (2-4 days) to ensure that a single room would be available for the entire duration of your tour. This is what’s known in the touring industry as “On Request”. We understand, especially when planning travel last minute that a situation like this is both frustrating and stressful and respect your decision to not proceed with the On Request process (to assess if your single accommodation could be confirmed). As such, we have offered for you to cancel your place on the tour, free of charge. Your cancellation is being processed as a matter of urgency, along with your full refund. We hope we’re able to offer you a more positive booking experience in the future and remain here for you 24/7 should you have any questions. Kind Regards, The TourRadar Team

Posted 7 years ago

“Easy to use, amazing list of tour options!”

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Posted 7 years ago

“User friendly and covers most of the tour operators”

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Posted 7 years ago

“Easy process, clear and excellent explanations to your. Your quick response to the questions is appreciated.”

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Posted 7 years ago

“Staff were very helpful and responsive and managed to find me a suitable river cruise at relatively short notice.”

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Posted 7 years ago

“Very good website and you can book easily”

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Posted 7 years ago

“I think everything in this website is good and i booked easily so lest see how the tour will be :)”

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Posted 7 years ago

“was easy to understand and very friendly”

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Posted 7 years ago

“Really helpful and friendly. Always had someone to help us when we asked”

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Posted 7 years ago

“Great, Love the way the tickets and tour was booked. It was easy and fast.”

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Posted 7 years ago

“So far so good. I have just paid my deposit.”

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Posted 7 years ago

“Found booking very easy”

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Posted 7 years ago

“Booking with TourRador is very simple and easy. Communication with their staff is excellent and they are ever ready to help you.”

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Posted 7 years ago

“I booked 2 tour packages. Only 1 is confirmed so far. The other showed 2 seats available before I booked but unfortunately, my booking is not yet confirmed to date.”

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Posted 7 years ago

Hi there, Thank you for your review! We certainly understand how important it is for customers to receive confirmation as soon as possible after submitting payment. To clarify, when passengers submit bookings for departures with the "Instant Book" button next to them, they will receive confirmation within minutes via email. Departures with the "Book Now" button, however, require manual confirmation by one of our agents or your tour operator. Whilst we endeavour to confirm all bookings the same day they are placed, some bookings do require 48 hours, sometimes longer, to confirm. We have had a look at your booking and can see that your operator confirmed your booking the day after it was placed and are glad that you did not experience any further delays. Should you have any questions, please do not hesitate to reach out to us via phone or live chat. Alternatively, for more tour-specific questions, you can message your operator directly on your personal booking conversation page. Thank you so much for choosing TourRadar! Kind regards, The TourRadar Team

Posted 7 years ago

“Itinerary was just what we were looking for. Hope it’s as good as it sounds !!!”

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Posted 7 years ago

“I like it very much. It is easy to compare a trip among with tour companies for price and quality of a trip.”

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Posted 7 years ago

“There were a variety of tours to choose from and all different price ranges. Website was easy to use and quite informative!”

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Posted 7 years ago

TourRadar is rated 4.5 based on 6,846 reviews