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TourRadar Reviews

4.5 Rating 6,847 Reviews
91 %
of reviewers recommend TourRadar
4.5
Based on 6,847 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Read TourRadar Reviews

About TourRadar:

TourRadar is the Organized Adventure Platform, offering the world’s largest selection of multiday organized adventures worldwide. TourRadar’s intuitive online platform seamlessly connects travelers and travel agents with 2,500+ multi-day operators, offering 50,000+ adventures in more than 160 countries globally.

With offices in North America, Europe and Australia, TourRadar’s global Travel Experts are available online 24/7 to support the entire booking and travel experience. TourRadar promotes environmentally sustainable travel by enabling travellers to view and offset the carbon impact of their adventures, and the company works tirelessly with local operators to help protect and strengthen the communities that benefit from adventure tourism.

Vision

TourRadar’s vision is to connect travel enthusiasts, via our Organized Adventure Platform, with expert operators who curate memorable and sustainable multi-day journeys. We unleash exploration, redefine global discovery and leave decision fatigue behind through transformative organized adventure.

Mission

TourRadar’s mission is to democratize adventure travel, remove barriers, and positively impact people and the planet. As our Organized Adventure Platform evolves, we make curated travel experiences more sustainable and accessible, promoting diversity and a global mindset for future generations.

Organized Adventures: What are they?

A multi-day travel experience seamlessly organized by a trusted operator—everything from logistics to meals to experiences to friendly guides. All you have to do is choose your adventure, pack your bags and go. Embark on a transformative organized adventure today. Choose from more than 50,000 options via 2,500 trusted operators on our platform.

Learn more at TourRadar.com

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Anonymous
Anonymous  // 01/01/2019
Very helpful staff. Clear and easy to read website
Helpful Report
Posted 8 years ago
I would definitely recommend TourRadar. Their site was easy to use and their response was immediate. They had me booked and sorted in no time. I was so surprised that things could happen that quickly.
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Posted 8 years ago
After researching lots, with no success, TourRadar had exactly what we wanted
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Posted 8 years ago
Very long phone call received after I could not access correspondence in my Hotmail account(I am still baffled as to why this was). Your agent very patiently waited until I could accesse gmail and checked I did receive further messages. Explained how booking was progressing, method of payment etc. Well done.
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Posted 8 years ago
Easy booking. Great communication throughout. Very prompt and responsive. I would definitely book another tour with TourRadar.
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Posted 8 years ago
Prompt phone calls to answer my question and reassuring me.
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Posted 8 years ago
Was easy to use with a great selection at discounted prices
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Posted 8 years ago
I booked a holiday with Tour Radar which included a river cruise that had a range of cabin options and selected the only zero cost cabin option available. Tour radar then proceeded increased the tour cost $2300 per person fort hat cabin selection. Despite twice daily communication I could not get through their staff that I was not interested in the higher priced cabin. By the time the message did get through all of the low cost cabins were sold and the cheapest cabin available was an extra $795 per person. Ended up booking the tour only to be advised that I would also have to pay an additional deposit payment in 2 months time which was not previously communicated. I book all my holiday travel on line and have done so for many years. This was without question the worst booking experience I've ever had. At the end of the day I would have ben better of booking direct with the tour company directly , the discounts offered on Tour radar looked attractive but by the time my booking was made it cost me far more to book this way than what I would have spent had I booked direct. Booking direct would have also save me days of ongoing aggravation trying to communicate with their agents.
Helpful Report
Posted 8 years ago
Hello Donald, Thank you for your feedback. We certainly are very disappointed to hear about your negative experience and sincerely regret the various issues you've had while booking your holiday. While we work very hard to ensure the accuracy of the pricing and availability on our site, unfortunately, in this case, we identified an error which affected only the departure you had booked. The issue was consequently fixed as a matter of urgency. Regarding the communication problems that followed, we sincerely apologise for the disappointment this has caused you. A member of our management has already contacted you directly to see if we can move toward a resolution. Sincerely, Leona
Posted 8 years ago
First I got disappointed when the Legacy of St Patrick tour was cancelled. I never thought that it would happen. The flights were paid for and I was locked in. The past few days have been very stressful for me. It takes time to start all over again. I was happy to find the 2018 Taste of Ireland tour. I made reservations and the tour was confirmed yesterday. At least we will be seeing some beautiful sights in the South of Ireland.
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Posted 8 years ago
So easy and always the best deals. Thanks TourRadar!
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Posted 8 years ago
all problems resolve before there was problem. great Richard St. Hill
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Posted 8 years ago
Thank you for your review, Richard! We're glad you've had a successful booking experience with TourRadar and hope you have a wonderful time on your tour! The TourRadar Team
Posted 8 years ago
The site for booking was very good.
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Posted 8 years ago
It was simple to book & have had excellent support & responses to questions re the tour. Thank you Sylvia
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Posted 8 years ago
Everything seems to be going well. All of my questions were answered promptly. So far, so good. Glad I chose TourRadar.
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Posted 8 years ago
many options, public reviews, easily searchable. I like looking through all of the options and figuring out which works best for me - I went with the tour that had the most reviews.
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Posted 8 years ago
Very ease to book and to contact them, they even gave me a 10% discount because there was a problem with the emails. I recommend it.
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Posted 8 years ago
Seemed like a great deal
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Posted 8 years ago
I liked the variety of offerings and I was able to find what I think will best suit my situation at the present time. i was also pleased that you are happy to take people up to 75.
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Posted 8 years ago
website is user friendly, agents respond promptly.
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Posted 8 years ago
It was very easy to navigate and book with.
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Posted 8 years ago
TourRadar is rated 4.5 based on 6,847 reviews