US Mobile Reviews

Name: US Mobile
Address: 11 East 44th Street, Floor 2, New York, New York
Rating: 4.78

4.8 Rating 2,832 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,832 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

11 East 44th Street,
Floor 2,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had great experience with US Mobile rep Nobel recently. He was very knowledgeable and thorough. Thank you Nobel.”

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Posted 4 months ago

“The Representative, Aizaz Khattak who assisted me thru several problems was just a very knowledgeable, nice and patient person. I felt bad taking so much of his time but he walked me thru all I needed to do to get activated. The excellent customer service was very much appreciated! 😊”

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Posted 4 months ago

“I am very happy with Nobel!!! He has really been helpful and very patient and I could really understand the things he was asking me to do. And he was reassuring that we would get my concerns answered. Great service!!!!”

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Posted 4 months ago

“My name is Bruce Ogilve and I would like to thank Nobel of customer service for manually setting up my wife's cellphone. He thoroughly went step by step with us and even saved us money, setting us up on a shared data account. Nobel was very knowledgeable, polite, kind and we can't thank him enough for all his help. We commented on his beautiful accent and found out he is from Islamabad, Pakistan. Nobel is a huge asset to US Mobile.”

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Posted 4 months ago

“Yes. My experience was very wonderful. My technology support representative was Nobel and he did a very good job.”

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Posted 4 months ago

“Alishba Arshad was so understanding and so helpful, she helped me just know everything would be ok. The customer service is really good and the price is reasonable also. I refer two my friends to US Mobile.”

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Posted 4 months ago

“He helped me out with a lot of patience He was great”

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Posted 4 months ago

“Shan has been absolutely amazing to sit by my entire case to help sort the issue I was facing with repeated follow ups and amazing customer service. I’d like to give Shan a solid 10 star if I could!”

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Posted 4 months ago

“Nobel with USMobile was great! He goes above and beyond to make sure that the technical issues are resolved and I and was happy at end the of the call. USMobile in general has the best customer service I have ever experienced and this interaction with Nobel was the best so far.”

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Posted 4 months ago

“I was on an earlier plan that I chose to upgrade. I called US Mobile to upgrade and had excellent customer service from my technical rep named Nobel. He was very patient, listened to my requirements and spoke of a couple plans that met our future needs. Once I decided which plan to upgrade to, he helped me make the changes and "walla", everything started working again and better. Customer service is excellent, the price is just right, and instant delivery to our phones happened immediately. I will continue recommending USMobile to all my friends as one of my friends recommended them to me.”

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Posted 4 months ago

“I have been with the company for about a month and so far, they have been outstanding.”

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Posted 4 months ago

“Many thanks to Nobel for great customer service.”

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Posted 4 months ago

“Aizaz had been very helpful and patient. Stayed with me until I've rebooted my Moto G 2022 phone during the sim activation process. Very knowledgeable as well. Thanks for your help.”

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Posted 4 months ago

“Nobel was like a representative for the Nobel Peace prize. He’s Ghandi reincarnated. It took over 90 minutes and he walked us through every single section where my husband, who has had a stroke, had to type in every single letter and digit in multiple categories. Nobel saved our marriage today. We had to do this same thing last Saturday and the representative we had that day was impatient and yelled at us. Nobel was kind, gracious, humorous and humble. Please give him a promotion and a bonus.”

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Posted 4 months ago

“Khurshid was very patient in helping me troubleshoot a problem with connecting a new phone to the network. His determination and dedication are very appreciated! I've never had customer service as good as this from a cell phone network. Thank you so much!”

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Posted 4 months ago

“On the help call for quite a while. The rep is so help and got all my questions answered.”

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Posted 4 months ago

“Noble from US Mobile was a great help in setting up my new service as a new customer. I would recommend US Mobile to anyone who needs great customer service.”

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Posted 4 months ago

“Shan was great he assisted me and activating my new SIM cards and updating all three of our phones and speed tests. I give him a 10 plus...”

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Posted 4 months ago

“Saad Ahmed went above and beyond during an internal port from the GSM to Warp network. He was extremely patient, friendly and untimely resolved an issue I was having. USM is a fantastic company! Thank you guys :-)”

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Posted 4 months ago

“Alishba Arshad was so understanding and so helpful. I was panicked in my situation, and she helped me just know everything would be ok. I hope someday she gets employee of the month.”

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Posted 4 months ago

US Mobile is rated 4.8 based on 2,832 reviews