US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.77

4.8 Rating 2,596 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,596 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Haroon Majeed is the best problem solver I've worked with in a long time. He identified the issue and resolved it right away. Very grateful”

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Posted 1 year ago

“Excellent customer service! I spoke with Nobel and he was very helpful and friendly!”

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Posted 1 year ago

“We switched to US Mobile because of the price, but have been BLOWN AWAY by the quality of the Customer Service. Because our prior carrier was delaying the pouring of our numbers we were without phone service for 4 days. USM agent Nobel walked me through activating our phone. He patiently took me step by step through replacing the SIM card and made sure every aspect of the phone service was working before He ended the call. I HIGHLY RECOMMEND US Mobile. Come for the price. Stay for the service!!”

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Posted 1 year ago

“My phone cannot receive calls since I started to use it. Ms. Ghazanfar Ali helped me step by step figuring out how things work and tried her best to solve the problem. We finally solved the problem. When I heard her beautiful voice from my phone, I felt so happy. She is patient, with great expertise and supportive. Thank you for Ghazanfar and her colleagues Elson and Selnen as well, who also tried to help with great patience.Thank you for your wonderful team!”

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Posted 1 year ago

“This is a great company that uses horizon service. I was on hold three times and each time for less than 15 seconds before I got a qualified agent. Tonight I got Syed. Five star support he treated me very kindly and I am very happy with us Mobile support and Syed is a credit to his company”

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Posted 1 year ago

“Muhammad Aliyan was very patient in helping me. He answered all my questions.”

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Posted 1 year ago

“She was Awesome , she helped me like no other in a good professional way”

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Posted 1 year ago

“Excelling in how she observes arrow to right of synchronization found on notification page and that she understood further description was available, when touched, of the app by which it was caused. I do appreciate if you agree to remunerate this fine work by the woman!”

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Posted 1 year ago

“After speaking with Anum in the contact center, I was so very impressed. She was incredibly skilled at what she did, tactful, concise, personable - and appeared to really go out of her way to make sure my questions and points of concern were addressed at every turn!”

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Posted 1 year ago

“Customer service: Mr. Shahmeer great job! Very knowledgeable and tenured. Kudos to you my friend!”

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Posted 1 year ago

“Nobel was Easy to understand and very patient.”

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Posted 1 year ago

“Maryam is an asset to any company. The professionalism and expertise is top shelf. Over an hour online with other agents and none could get phone activated. Called Agent Maryam, and she had my cell device up and operating within 10 minutes. Thank you!”

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Posted 2 years ago

“Totally amazing person. Was patient kind supportive and validating. One of a kind and rare. I'm smiling bc of people like her that still exist. T y for hiring her v and placing her in my humble aging path”

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Posted 2 years ago

“Novel was extremely helpful and patient. He took his time with helping me navigate through the entire process. We appreciate him so much!”

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Posted 2 years ago

“Iqra gave me EXCELLENT service! walked me thru, set up wifi calling, NO body befor was able to answer my questions! She is a Real asset to your company!”

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Posted 2 years ago

“My customer service rep Nobel was amazing he helped me fix my problem pertaining to my data not working and I appreciate him a million times”

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Posted 2 years ago

“AMIR really helped me out, love his patience, explained me everything, and he was the only one to help me..... If you ever need assistance, ask for AMIR...THE BEST.”

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Posted 2 years ago

“Sherbano was extremely helpful. I did not have a second device for her to call and so she called me back multiple times in order to fix my problem. She probably called me back at least 15 times. Try this I'll call you back and then again try this and I'll call you back. Her patience was amazing and she speaks perfect English. She's very kind and polite every time she called back.”

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Posted 2 years ago

“Agent Hassaan J was very helpful and patient throughout any hiccups in the task at hand.”

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Posted 2 years ago

“Awesomeness”

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Posted 2 years ago

US Mobile is rated 4.8 based on 2,596 reviews