US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.75

4.8 Rating 2,622 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service ! Very professional & clear!!!! First personal ever solved my wifi sharing mode problems!!”

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Posted 2 years ago

“We had issues with our accounts not automatically renewing from new payment method. Iqra helped us renew our accounts and get back on autopay. She made the process easy and has us going again very quickly.”

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Posted 2 years ago

“Nobel was a great costumer support representative! Very very helpful!”

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Posted 2 years ago

“Usman was incredibly helpful with troubleshooting, including calling me back repeatedly as part of that process. Thank you, Usman!”

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Posted 2 years ago

“Great customer support over call. Thank you Usman for helping me resolve my issues with e-sim activation on another phone.”

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Posted 2 years ago

“I spoke with Ahsan Ejaz and was very pleased with USMobile service on setting up. We had technical difficulties setting up but he took me step by step in getting my lines resolved and working. Very patient and understanding gentlemen. Thanks again.”

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Posted 2 years ago

“Samiya was great. She helped me with setting up new phone. She was very calming, knowledgeable, thorough and methodical in her approach while working on solving my problem! Thank you once again! Rakesh”

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Posted 2 years ago

“I want to commend Sherbano for her patience in helping me with the porting of my number to the USM network. She spent a long time helping me sort out the issues and is very knowledgeable about the technology. I appreciated her help so much. She is an amazing representative for US Mobile!”

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Posted 2 years ago

“Faisal was extremely professional and courteous in assisting me...thx”

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Posted 2 years ago

“Nobel took great care of me walked me through setting up some stuff on the phone to be able to send group messages he was fantastic polite and listened to me. It was great for a change to have a company fix and address a problem without making you feel like a idiot thanks Nobel”

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Posted 2 years ago

“The tech support representative Nobel was very thorough and patient with helping me resolve my problems with phone service. He listened to the issues, was very attentive, knowledgeable, and thorough. He is the best representative that I have spoken to at this company. I rate him with a 20 out of 10. Excellent customer service.”

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Posted 2 years ago

“Well, it wasn’t the company that made me happy. It was a gentleman by the name of Noble for the support that he gave me regarding the phone issues I was having I have to tell you the gentleman is polite and very well informed, also patient and pursued the issue with a quiet vengeance. I gave him an 11 out of 10 and he deserves a raise.”

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Posted 2 years ago

“Customer service was excellent today as the rep worked to find the source of the problem. The problem was resolved and the rep was very patient in getting my phone working again.”

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Posted 2 years ago

“US Mobile has the best customer service; they know how to keep customers happy! Bilal Manzoor made me very happy by adjusting my phone plans and saving me money. Thank you, Bilal, for making this customer happy!”

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Posted 2 years ago

“I'm not a heavy phone user, so US Mobile is priced right for my needs.”

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Posted 2 years ago

“The reason I stay with US Mobile is the price”

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Posted 2 years ago

“A+++++++++++++++ services from Nobel. Lost my esim number he helped locate it Thanks you”

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Posted 2 years ago

“I just have to give a huge shout out to Nobel, the amazing technical support representative who recently helped me out. I can't even begin to express how impressed I am with his incredible work and dedication. Right from the start, Nobel was super friendly and approachable. He explained things in a way that even a non-techie like me could understand. It's clear that he knows his stuff inside out and can tackle any problem with ease. But what really sets Nobel apart is his never-give-up attitude. He went above and beyond to find the perfect solution for me. No matter how tough the issue was, he persisted until it was resolved. His determination and persistence are truly unmatched. I have to say, Nobel's customer service skills are top-notch! I felt like he genuinely cared about getting things sorted out for me as quickly and efficiently as possible. To sum it up, Nobel is an absolute star in the world of technical support. His friendly nature, expertise, and outstanding customer service make him a true gem. I highly recommend Nobel to anyone needing technical assistance. Thanks a million, Nobel, for your awesome work!!!”

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Posted 2 years ago

“Sberbano had helped me with many issues. She was professional and patient and took the time to make sure that my phones were working properly. Very knowledgeable technically to be effective and efficient. I highly recommend US Mobile as a better alternative to Verizon and Tmobile.”

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Posted 2 years ago

“Excellent service Pacience Courtesy”

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Posted 2 years ago

US Mobile is rated 4.8 based on 2,622 reviews