US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 6th floore, New York, New York
Rating: 4.75

4.8 Rating 2,626 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,626 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
6th floore,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect. Great job.”

Helpful Report

Posted 2 years ago

“Nobel was a great source of comfort and patient as I discussed all the problems with my phone and data problems inclusive and not limited missing emails, dropped calls, missing messages, etc. Really knowledgeable and above all patient”

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Posted 2 years ago

“Nobel is customer service I've ever experienced. Not enough stars to judge properly. US Mobile walked me thru the setup process and made it the easiest phone fix, ever! Thank you Nobel and US Mobile. Give Nobel a raise. Hands down, the most superior techy I've had the pleasure to work with. Bravo Team USMobile ... 3 cheers Nobel.”

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Posted 2 years ago

“After more than a year of flawless service with USMobile I encountered a problem (which turned out to be a 3rd party voicemail issue). The phone queu count was high but it counted down quickly. The rep worked through the issue behind the scenes while I stoodby. After a reboot of my phone everything was back in order. Great support in my book!”

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Posted 2 years ago

“Great service ! Very professional & clear!!!! First personal ever solved my wifi sharing mode problems!!”

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Posted 2 years ago

“We had issues with our accounts not automatically renewing from new payment method. Iqra helped us renew our accounts and get back on autopay. She made the process easy and has us going again very quickly.”

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Posted 2 years ago

“Nobel was a great costumer support representative! Very very helpful!”

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Posted 2 years ago

“Usman was incredibly helpful with troubleshooting, including calling me back repeatedly as part of that process. Thank you, Usman!”

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Posted 2 years ago

“Great customer support over call. Thank you Usman for helping me resolve my issues with e-sim activation on another phone.”

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Posted 2 years ago

“I spoke with Ahsan Ejaz and was very pleased with USMobile service on setting up. We had technical difficulties setting up but he took me step by step in getting my lines resolved and working. Very patient and understanding gentlemen. Thanks again.”

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Posted 2 years ago

“Samiya was great. She helped me with setting up new phone. She was very calming, knowledgeable, thorough and methodical in her approach while working on solving my problem! Thank you once again! Rakesh”

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Posted 2 years ago

“I want to commend Sherbano for her patience in helping me with the porting of my number to the USM network. She spent a long time helping me sort out the issues and is very knowledgeable about the technology. I appreciated her help so much. She is an amazing representative for US Mobile!”

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Posted 2 years ago

“Faisal was extremely professional and courteous in assisting me...thx”

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Posted 2 years ago

“Nobel took great care of me walked me through setting up some stuff on the phone to be able to send group messages he was fantastic polite and listened to me. It was great for a change to have a company fix and address a problem without making you feel like a idiot thanks Nobel”

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Posted 2 years ago

“The tech support representative Nobel was very thorough and patient with helping me resolve my problems with phone service. He listened to the issues, was very attentive, knowledgeable, and thorough. He is the best representative that I have spoken to at this company. I rate him with a 20 out of 10. Excellent customer service.”

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Posted 2 years ago

“Well, it wasn’t the company that made me happy. It was a gentleman by the name of Noble for the support that he gave me regarding the phone issues I was having I have to tell you the gentleman is polite and very well informed, also patient and pursued the issue with a quiet vengeance. I gave him an 11 out of 10 and he deserves a raise.”

Helpful Report

Posted 2 years ago

“Customer service was excellent today as the rep worked to find the source of the problem. The problem was resolved and the rep was very patient in getting my phone working again.”

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Posted 2 years ago

“US Mobile has the best customer service; they know how to keep customers happy! Bilal Manzoor made me very happy by adjusting my phone plans and saving me money. Thank you, Bilal, for making this customer happy!”

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Posted 2 years ago

“I'm not a heavy phone user, so US Mobile is priced right for my needs.”

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Posted 2 years ago

“The reason I stay with US Mobile is the price”

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Posted 2 years ago

US Mobile is rated 4.8 based on 2,626 reviews