US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.77

4.8 Rating 2,596 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,596 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Samiya was great. She helped me with setting up new phone. She was very calming, knowledgeable, thorough and methodical in her approach while working on solving my problem! Thank you once again! Rakesh”

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Posted 1 year ago

“I want to commend Sherbano for her patience in helping me with the porting of my number to the USM network. She spent a long time helping me sort out the issues and is very knowledgeable about the technology. I appreciated her help so much. She is an amazing representative for US Mobile!”

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Posted 1 year ago

“Faisal was extremely professional and courteous in assisting me...thx”

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Posted 1 year ago

“Nobel took great care of me walked me through setting up some stuff on the phone to be able to send group messages he was fantastic polite and listened to me. It was great for a change to have a company fix and address a problem without making you feel like a idiot thanks Nobel”

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Posted 1 year ago

“The tech support representative Nobel was very thorough and patient with helping me resolve my problems with phone service. He listened to the issues, was very attentive, knowledgeable, and thorough. He is the best representative that I have spoken to at this company. I rate him with a 20 out of 10. Excellent customer service.”

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Posted 1 year ago

“Well, it wasn’t the company that made me happy. It was a gentleman by the name of Noble for the support that he gave me regarding the phone issues I was having I have to tell you the gentleman is polite and very well informed, also patient and pursued the issue with a quiet vengeance. I gave him an 11 out of 10 and he deserves a raise.”

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Posted 1 year ago

“Customer service was excellent today as the rep worked to find the source of the problem. The problem was resolved and the rep was very patient in getting my phone working again.”

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Posted 1 year ago

“US Mobile has the best customer service; they know how to keep customers happy! Bilal Manzoor made me very happy by adjusting my phone plans and saving me money. Thank you, Bilal, for making this customer happy!”

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Posted 1 year ago

“I'm not a heavy phone user, so US Mobile is priced right for my needs.”

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Posted 1 year ago

“The reason I stay with US Mobile is the price”

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Posted 1 year ago

“A+++++++++++++++ services from Nobel. Lost my esim number he helped locate it Thanks you”

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Posted 1 year ago

“I just have to give a huge shout out to Nobel, the amazing technical support representative who recently helped me out. I can't even begin to express how impressed I am with his incredible work and dedication. Right from the start, Nobel was super friendly and approachable. He explained things in a way that even a non-techie like me could understand. It's clear that he knows his stuff inside out and can tackle any problem with ease. But what really sets Nobel apart is his never-give-up attitude. He went above and beyond to find the perfect solution for me. No matter how tough the issue was, he persisted until it was resolved. His determination and persistence are truly unmatched. I have to say, Nobel's customer service skills are top-notch! I felt like he genuinely cared about getting things sorted out for me as quickly and efficiently as possible. To sum it up, Nobel is an absolute star in the world of technical support. His friendly nature, expertise, and outstanding customer service make him a true gem. I highly recommend Nobel to anyone needing technical assistance. Thanks a million, Nobel, for your awesome work!!!”

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Posted 1 year ago

“Sberbano had helped me with many issues. She was professional and patient and took the time to make sure that my phones were working properly. Very knowledgeable technically to be effective and efficient. I highly recommend US Mobile as a better alternative to Verizon and Tmobile.”

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Posted 1 year ago

“Excellent service Pacience Courtesy”

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Posted 1 year ago

“Aizaz Khattak was entirely professional and very helpful. I could not have gotten my problem fixed without him.”

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Posted 1 year ago

“Sheikh Usman Helped me out even though it took quite some time to get the apn settings correct where I could send receive picture messages mms. He was very respectful and continued to try and help me even when it seemed like it was never gonna happen.”

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Posted 1 year ago

“Excellent, caring and patient service. Thanks!”

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Posted 1 year ago

“Ahsan Iqbal is the man! This dude stood by me through some serious technical issues. I'm running an unusual set-up and dude was making it happen. Best customer service experience of my life. Ahsan, Thank you.”

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Posted 1 year ago

“Nobel was amazing and very helpful, I used all my trial data and wanted high speed, he helped me figure it out and now I have high speed again”

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Posted 1 year ago

“US MOBILE is the greatest !!! i had a connection problem and Nobel went the extra mile to get my problem corrected. Nobel was great and I would recommend him to everyone !”

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Posted 1 year ago

US Mobile is rated 4.8 based on 2,596 reviews