US Mobile Reviews

Name: US Mobile
Address: 295 Madison Ave, 15th floor, New York, New York
Rating: 4.76

4.8 Rating 2,598 Reviews

95 %

of reviewers recommend US Mobile

4.8

Based on 2,598 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About US Mobile:

US Mobile is the carrier that gives customers the freedom to choose what they need and never pay for what they don’t.

Visit Website

Phone:

(878) 205-0088

Email:

help@usmobile.com

Location:

295 Madison Ave,
15th floor,
New York
New York
10017

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US Mobile 5 star review on 23rd January 2021

Therese DeSeta

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nobel was Easy to understand and very patient.”

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Posted 2 years ago

“Maryam is an asset to any company. The professionalism and expertise is top shelf. Over an hour online with other agents and none could get phone activated. Called Agent Maryam, and she had my cell device up and operating within 10 minutes. Thank you!”

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Posted 2 years ago

“Totally amazing person. Was patient kind supportive and validating. One of a kind and rare. I'm smiling bc of people like her that still exist. T y for hiring her v and placing her in my humble aging path”

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Posted 2 years ago

“Novel was extremely helpful and patient. He took his time with helping me navigate through the entire process. We appreciate him so much!”

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Posted 2 years ago

“Iqra gave me EXCELLENT service! walked me thru, set up wifi calling, NO body befor was able to answer my questions! She is a Real asset to your company!”

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Posted 2 years ago

“My customer service rep Nobel was amazing he helped me fix my problem pertaining to my data not working and I appreciate him a million times”

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Posted 2 years ago

“AMIR really helped me out, love his patience, explained me everything, and he was the only one to help me..... If you ever need assistance, ask for AMIR...THE BEST.”

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Posted 2 years ago

“Sherbano was extremely helpful. I did not have a second device for her to call and so she called me back multiple times in order to fix my problem. She probably called me back at least 15 times. Try this I'll call you back and then again try this and I'll call you back. Her patience was amazing and she speaks perfect English. She's very kind and polite every time she called back.”

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Posted 2 years ago

“Agent Hassaan J was very helpful and patient throughout any hiccups in the task at hand.”

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Posted 2 years ago

“Awesomeness”

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Posted 2 years ago

“Customers service Exclusive”

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Posted 2 years ago

“After joining US Mobile, I'm not sure why anyone would still use one of the big three providers, or any of the secondary ones either. The reception and coverage has been phenomenal. Super simple phone setup without the need for standing in long lines at a physical location. And to top it all off, excellent customer service. I'm definitely a devoted customer and getting all of my friends and family on board, too!”

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Posted 2 years ago

“It was a problem with 2 phones network connections and Muhammad Aliyan was able to solve the problem in the professional and patient way explaining every step. Thank you Muhammad Aliyan for great job, Appreciate very much.”

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Posted 2 years ago

“Sharoz Latif is one agent US Mobile should be honored to have on their team. It is rare that an agent shows the level of care, desication and compassion that he showed me during my very complex, complicated and unneeded ordeal with porting my phone number out to Xfinity mobile. If leaving US Mobile could be on the top 3 worst mistakes I have made it would be number 2 thats how much his customer service meant to me during my ordeal. He stayed on the phone for more than 2 hours and even while I drove to a physical Xfinity store to not loose the most important thing one has their phone number. Thank you to Sharoz and to US Mobile. He is a rockstar agent and an angel!”

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Posted 2 years ago

“Nobel was exceedingly patient and thorough in his explanations to me. I would have had such a hard time doing this without his help.”

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Posted 2 years ago

“I spoke to Mr Ahsan Ejaz and he was extremely helpful. He was patient with me and walked us through it all the way. Great customer service. We were very happy.”

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Posted 2 years ago

“He is a great assett to us mobile. I enjoyed his help and advice. I look forward to being able to contact him if needed in the future.”

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Posted 2 years ago

“Haroon Majeed did an excellent job helping me sort out my data problem and plan”

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Posted 2 years ago

“Their customer service is one of the most patient and helpful customer agents I ever cam across. This British accent guy(I forgot to as his name) and this lady ( Hasna) is super helpful. Yes, I am having some issues activating my sim card, at last, they help me out, and it works now... Thanks to them. The call got dropped several times, and I am so glad they called me back!!!”

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Posted 2 years ago

“us mobile Verizon network tower check”

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Posted 2 years ago

US Mobile is rated 4.8 based on 2,598 reviews