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UTV Direct Reviews

4.6 Rating 6,626 Reviews
91 %
of reviewers recommend UTV Direct
4.6
Based on 6,626 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Could Be Better
Read UTV Direct Reviews
UTV Direct shipped fast, I received products from Sizemik that weren’t quite up to snuff, I contacted them but they would not reply, contacted AJ and she is working with them to get me replacement parts
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Posted 3 years ago
Excellent customer service, fast shipping, great products.
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Posted 3 years ago
Quick delivery!!
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Posted 3 years ago
It was a good experience and we received the items very quickly.
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Posted 3 years ago
The web site very user friendly, I placed my order, received an email very shortly after with shipping info. My products arrived a day ahead of schedule.
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Posted 3 years ago
I wanted to purchase a full glass windshield for my 2022 Can-Am Commander 1000R Max XT-P. The one I was looking at is manufactured by SuperATV but it didn’t show on their website that it would fit a 2022 year model. I called SuperATV to ask if in fact it would fit the 2022 model year and they said they could not guarantee that it would fit due to not having a 2022 year model to test it on. I called BRP to determine if the 2022 model year differed from the 2021 model. They explained the 2022 was the same as the mid year 2021 model. I again called SuperATV and they explained because they hadn’t had the opportunity to test the windshield on the 2022 model that they would not guarantee the fit and if I ordered one and it didn’t fit I would have to pay for the return charges. I then found UTV Direct, I called and they said, yes, it will fit the 2022 model. The confidence the person had on the phone convinced me to purchase from UTV Direct. I received the windshield today and installed it. The fit couldn’t be better. I appreciate the positive attitude and confidence shown by UTV Direct and will purchase my accessories from them going forward. Great experience.
UTV Direct 5 star review on 19th March 2022
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Posted 3 years ago
Parts don’t fit properly
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Posted 3 years ago
Parts showed up quick. Fit my new machine well. 2022 can am commander max XT
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Posted 3 years ago
experience met our expectations, the website was easy to navigate and order was processed and received quickly
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Posted 3 years ago
The windshield and back window fit just right
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Posted 3 years ago
I called UTV Direct to ensure my order would fit my UTV. The representative who answered was very professional and knowledgeable. She assisted me with both orders and the parts were at my door and installed within 3 days. Excellent customer service and excellent products offered. Great people to work with!
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Posted 3 years ago
excellent in all respects
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Posted 3 years ago
I’m really impressed by how fast you get orders out and how accurate your orders are. Really impressed with the quality of the products too!!
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Posted 3 years ago
great service
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Posted 3 years ago
Excellent service and prompt delivery!
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Posted 3 years ago
The service was great and shipping fast. But for some reason I got an email stating a different item was ordered instead. Called in but they didnt know why. Other than that all good.
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Posted 3 years ago
The direction might as well be nonexistent, stuff was suppose to be scratch resistant. I had scratch on it before it was even installed. Not happy what do ever
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Posted 3 years ago
I called and asked a few questions.The person who took my call was very knowledgeable and new what I needed.Easy and fast to order.
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Posted 3 years ago
Good product and shipped fast.
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Posted 3 years ago
Products arrived very quickly but I tried to return one of my purchases and have never been contacted. I submitted for a return form and also emailed and have not heard anything from your company. I feel that is not acceptable. I will not be purchasing anything else from you.
Helpful Report
Posted 3 years ago
UTV Direct is rated 4.6 based on 6,626 reviews