WPMU DEV Reviews

Name: WPMU DEV
Address: 120 19th St N Ste 201 PMB 88100, Birmingham, Alabama
Rating: 4.93

4.9 Rating 1,751 Reviews

98 %

of reviewers recommend WPMU DEV

Company Reviews

Metrics

Info

About WPMU DEV:

The most award-winning and highly-rated WordPress managed hosting, plugin, and reseller platform.

Since 2006, WPMU DEV's award-winning WordPress plugins, hosting, world beating support and site management tools have helped millions of web developers, freelancers and agencies run and grow their businesses.

We’ve earned SOC 2 Type II Certification, a rigorous and universally recognized security compliance standard, established and verified by the American Institute of CPAs (AICPA). Passing a compliance audit at this level means we’ve maintained an incredibly high standard of security with all of our products. We’ve demonstrated we have the necessary systems in place to secure your data and ensure constant system availability. Visit our website for more information.

Visit Website

Email:

contact@wpmudev.com

Location:

120 19th St N Ste 201 PMB 88100,
Birmingham
Alabama
35203-3219

Write Your review

Tell us how WPMU DEV made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

WPMU DEV 5 star review on 20th November 2023

BowTied Cyber

WPMU DEV 5 star review on 10th April 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic, quick service! Everyone I talked to were so helpful. Particularly Rupok Chowdhury, I dont even have to explain in full details my problem and he is able act on it fast. Amazing!”

Helpful Report

Posted 4 years ago

That's wonderful, and thanks for the review!

Posted 4 years ago

“Always great support!”

Helpful Report

Posted 4 years ago

Thanks for sharing you feedback and rating us with 5 stars! ⭐

Posted 4 years ago

“I'm not a dev, but enough acknowledge in IT and I work with them since 1 year. I'm really Happy to work with them so helpful and they give many advice to do what you want. I also have a server there and the analysis and email metrics are so much better than others provider. I can check and update all my websites using one page.”

Helpful Report

Posted 4 years ago

Thanks for the feedback and 5-star rating, Francois! It's always great to see how our members are utilizing our services 😎

Posted 4 years ago

“Excellent as always”

Helpful Report

Posted 4 years ago

Thanks for taking the time to review our services, Camille!

Posted 4 years ago

“Tuve un problema el 17/7 y lo solucionaron con brevedad. gracias por todo.”

Helpful Report

Posted 4 years ago

Many thanks for giving us a chance to help you out, Carla!

Posted 4 years ago

“Great, Love WPMU. Many thanks Supper Support "Rupok Chowdhury" helped me”

Helpful Report

Posted 4 years ago

We're happy to hear we could help, Steve! Thanks so much for the review.

Posted 4 years ago

“Helped me out and was great. Problem might come back but it's not his fault we think it's a problem with the plugin. Overall great service.”

Helpful Report

Posted 4 years ago

Thanks for reviewing our services and rating the support with 5 stars! Don't hesitate to reach out to them once more if the issue reoccurs.

Posted 4 years ago

“A lot of very nice features and plugins but still a lot of bugs (Cache, CDN, Backups, The hub ...) Some missing features in the Hub (update Wordpress, bulk install/unisntall plugins or themes, safe update of plugins doing a backup, ...) The hub interface that is not optimal when we have a lot of sites A very fast technical support, that's very cool”

Helpful Report

Posted 4 years ago

Hey there, Many thanks for your candid feedback and rating. Sorry to hear that you've noticed bugs or missing features, though. Just to clarify, updating WordPress core is available through Automate - apart from automating plugin and theme updates. Automate also includes Update reports, Perform Safe Upgrade Check, Backups before updates, Schedules, as well as Instant notifications. You can learn more about that here: https://premium.wpmudev.org/updates/ All those features will soon be included in the Hub 2.0 😉 You can also keep an eye of upcoming features on our Roadmap page: https://premium.wpmudev.org/roadmap/#hub Thanks once more for your feedback.

Posted 4 years ago

“Amazing amazing amazing. They always solve my problem no matter how complex or easy, walk me through every step of the way, and don't make me feel like an idiot. I have a ton of sites hosted on here for the support and all the amazing features!”

Helpful Report

Posted 4 years ago

Awesome! We're thrilled to hear that, Moises. Thanks for rating our services with 5 stars.

Posted 4 years ago

“Amazing team standing behind solid products. I have been working with the team at WPMU DEV for a few years now and they only get better. They really care about their product and customers. Support is fantastic and they have some of the most powerful, and helpful, WordPress plug-ins on the market.”

Helpful Report

Posted 4 years ago

We really appreciate your kind words and feedback, Chris! Thanks for the review.

Posted 4 years ago

“excellent service, thank you Zafer”

Helpful Report

Posted 4 years ago

Glad we were able to help!

Posted 4 years ago

“Zafer, was super patience, took time to help walk me through setting up the migration from siteground. Always pleased with the help from WPMU DEV but Zafer went the extra mile. Thank you!”

Helpful Report

Posted 4 years ago

That's great to hear, and thanks for choosing our Hosting!

Posted 4 years ago

“ATTENTION FOR LIVE CHAT SUPPORT TECH WITH FIRST NAME: Mwale :) Mwale was exceptional in aiding me with my DNS issue. It was seamless and he spoke in lame-end terms I could understand simply and provided screenshot examples where possible. We had great communication and I got what I needed done WAY faster and WAY easier than anticipated! :) THANK YOU MWALE!”

Helpful Report

Posted 4 years ago

That's amazing! Thanks so much for sharing your experience with our support, and rating our services with 5 stars.

Posted 4 years ago

“Rupok made my day. Thank you WPMUDEV!”

Helpful Report

Posted 5 years ago

We're really happy to hear that! Thank you for the 5-star rating.

Posted 5 years ago

“Customer support is the best thing about this company. I want to thank Zafer personally, he is the best; very efficient, friendly support. Would give 5 stars but is expensive.”

Helpful Report

Posted 5 years ago

Thanks so much for the review, Josh!

Posted 5 years ago

“Zafer was very helpful and very fast.”

Helpful Report

Posted 5 years ago

Thank you very much for rating our services with 5 stars.

Posted 5 years ago

“I have never worked with someone with deep technical skills and customer empathy as Vaughan from WPMU DEV. He's the reason we have decided to migrate over to WPMU DEV from our existing platforms. He spent his time working through the issue and helped in so many ways to solve the integrations for us. This was an example of excellent customer service experience. WPMU DEV is blessed to have him on the team.”

Helpful Report

Posted 5 years ago

So happy to hear that, Gbenga! Thank you so much for this amazing feedback.

Posted 5 years ago

“terrible! - Hummingbird kept messing up my site. Incompetent tech support agents wasted hours of my time getting nothing done - or messing things up further. Complete disaster - do NOT use Hummingbird, it'll be a constant nightmare. Site worked better with WP Rocket - and far less set up required. At no time, did WP Rocket mess up my site features, so I eventually switched back.”

Helpful Report

Posted 5 years ago

We're really sorry to hear that you feel this way, but perhaps there has been a misunderstanding here? Our support staff even did an Asset Optimization on your behalf which goes outside of their support scope. The performance scores after you switched back to WP Rocket were worse (and still are) compared to Hummingbird. Our staff provided you with more details on that too. In any case, if you ever change your mind, we would be more than happy to help you optimize your website once more. Thank you.

Posted 5 years ago

“I've been a member many years, never had to reach out. My first tech convo went swimmingly. Rupok Chowdhury totally smashed it --- my problems were solved and then some. Most of the sites I build are pro bono like this one, and it can get hairy-and it did. But Rupok was very good at getting down to the brass tacks quickly and appropriately. He was a pro- polite and expedient. I can't say enough about tonight's success with a few minutes with your Ninja after hours of pain and suffering. Wish I dialed in sooner. Thanks for all you do WPMU Dev. And thank you Rupok. I can finally get some sleep.”

Helpful Report

Posted 5 years ago

That's amazing! Thanks so much for sharing your experience with our support, and for being a loyal customer.

Posted 5 years ago

“simply the best!”

Helpful Report

Posted 5 years ago

Thank you very much for the review!

Posted 5 years ago

WPMU DEV is rated 4.9 based on 1,751 reviews