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Argos Reviews

2.7 Rating 4,075 Reviews
42 %
of reviewers recommend Argos
2.7
Based on 4,075 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Customer Service
Communication Channels
Live Chat, Email, Telephone
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info@argos.co.uk

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Argos 1 star review on 26th October 2025
Nathan Turner
Argos 5 star review on 30th May 2025
Emma Benson
Argos 1 star review on 17th May 2025
Ejiro
Argos 4 star review on 21st April 2025
Amy Emmanuel
Argos 3 star review on 4th April 2025
Henrich Gr
Argos 1 star review on 7th March 2025
Mark King
Argos 1 star review on 11th December 2024
Adrianna
110
Anonymous
Anonymous  // 01/01/2019
COUNTRY HOUSE TRELLIS Product code 5 9 9 / 8 6 3 6.599/8636 Ordered 21/12- still waiting for it- being fobbed off with preformatted emails from help@argos.co.uk advising they would send a high priority chase to the supplier. Kindly do the necessary Argos and get this sorted. Not great.
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Posted 9 years ago
Argos is a total waste of time. Several times including today I ordered items on line and fully paid for them with my bank card. When my husband tried to collect the items today he was told they had no record of my transaction. I have had to find a printer to let them have copies of the transaction and my details and this has taken up a lot of my busy day. I have no idea if I shall get these items or not but one thing is for sure this will be the last time I shall use Argos/ Also their Staff could benefit from training in Customer skills and manners. Never again that is me done with Argos
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Posted 9 years ago
I will never use Argos again. I decided to switch from the mighty Amazon to Argos due to the bad press Amazon has had about the way it treats its staff and to hopefully stop them taking over the world. Unfortunately Argos delivery was the worst experience I have ever had from a delivery company. Ordered a Nintendo Wii for Christmas was promised delivery on December 12th without any consultation this was changed to December 15th. I had to catch a plane in the evening of the 15th but was promised delivery before 12, so waited for delivery. Delivery never happened. Received about 5 different excuses ranging from its not going to be delivered, it has been delivered, its not been delivered I saw it in the warehouse this morning so it can't be delivered today, Oh no it hasn't we will refund and give you £5 as compensation. I had to order another and collect form store. Wasted a day very nearly missed my flight. Now Argos are accusing us of lying and claim they have a signature accepting delivery, they won't show me this. They now refuse to refund the money and my credit card company is now having to dispute the payment. Please do yourself a favour never ever buy anything from Argos they are crap, incapable of having any idea about what happening to a delivery, rude .....
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Posted 9 years ago
I'm not happy bought razor e100s. For my son for Xmas and iv got to take it back for a second time
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Posted 9 years ago
very disappointed. Never again l would buy something from Argos!!! bought christmas present for my baby, parcel gone missing, then they didn't have some of items in stock so had to send the rest which took it total 1 month!!!!!!! so christmas presents came late!!! refund for not sent items was issued very late, after about 2 weeks.
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Posted 9 years ago
Ordered an item specifically because it stated I could collect from store the following morning. Went to store the following afternoon only to be told it hadn't arrived to store and I would have to wait up to a week for it! Not happy, only went to town to pick up my item, wasted trip.
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Posted 9 years ago
I HAVE JUST RECEIVED A BRAND NEW BUSH TUMBLE DRIER IT IS FABOLOUS IT GOES WELL AT THE SIDE OF MY WASHING MACHINE
Argos 5 star review on 29th December 2016
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Posted 9 years ago
Bought a camera as a gift not what the peraon wanted argos refused to have it returned and refunded. Told me because it wasnt faulty they couldnt help.
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Posted 9 years ago
So last night my mother had payed for a bike and a clock for my two nephews. She made sure the bike and clock where in stock before she had paid for them online and even paid for fast track! She went to the store today to collect and Argos had the cheek to say SHE CANCELLED THE ORDER! She had not cancelled the order. She had emails and a bank statement saying she had brought these two items. The Argos store had sold the bike she brought and put on the system she cancelled the order! But when she asked if she could still have the clock they said no! They refused to give her an item she had paid for, So after leaving the store very unhappy, she rang customer services , they told her the Argos store had sold the item and put on the system she cancelled it. My mum asked for a refund so she could buy from another store tomorrow and was told she couldn't until the end of next week! Thanks Argos, now my two young, nephews won't be getting something they asked Santa for!
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Posted 9 years ago
I ordered an item on the 2nd December. Got 3 texts to say coming on the 8 th of Dec. Still no parcel went into Argos to enquire only to be told to track parcel myself Tried tracking parcel no relevant information that lets me know when it will be delivered. It is now 23rd of December I am really angry and disappointed will not use Argos again
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Posted 9 years ago
Trying to call Argos is like using a dinner folk to empty the ocean. The worse phone service I have ever experienced since I could use a telephone. Disappointed vaguely express how I feel. All I wanted was just to find out if an item was out of stock in the closest store to me, could I reserve it in another store which is the second closest and then they send it to the store closest to me for pick up. For three days I called three different Argos stores and no one answered. I just wish I could get the item from somewhere else. I know losing one customer would not hurt you Argos but you just lost one anyway.
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Posted 9 years ago
Used a gift card to pay online, They took the money off the card but didn't give me an order number. There Customer service was shocking being lied to twice and then a woman on the phone telling me to just wait and see what happens. 1 month on still waiting for the money back. Use Amazon so much better and an amazing customer service in my history with them
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Posted 9 years ago
I purchased a surprise £400 Christmas present from Argos about 2 weeks ago for my son, due to its size this item was home delivery only. Great service, it arrived nice and early on the specified day (today) which was brilliant. However...printed all over the box was photographs of what's inside. My son now knows what he's got for Christmas and the whole special present has been ruined. I spoke to 2 members of staff today, Jenny and Shirley. Both were very apologetic but told me that nothing could be done and that the deliveries are sent out that way. I explained that most large home delivery items are double boxed for protection and privacy, but was told that this is not how Argos send out their parcels. No offer of any goodwill gesture or compensation for ruining my family's Christmas. I am massively disappointed and upset.
Argos 1 star review on 20th December 2016
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Posted 9 years ago
Ordered a washer dryer and paid for installation and removal of old machine. Company phoned and said they did not have time to instal the new machine. OK - we can do that. Arrived with new machine, dumped it in the middle of my flat, walked past the old one which was ready to go and left the building. I chased them down the road and was told sorry love we are not taking it as we cannot park anywhere. ??? In that case how did they manage to bring the new machine in? What they did not want to do was carry the old one down the stairs. If they walked past it to their van then they could have taken it with them. I now have two washing machines in a very small flat. After contacting Customer Services I was told the delivery men said the roads were shut which is a complete lie. If the roads were shut how did they get to me in the first place. I then tried to book another visit for removal of the machine, but lost the slot as they could not reach me within ten minutes of being telephoned. Never, ever again will I buy anything from Argos - disgusting service and a total joke. The new machine will be returned so they can come and collect that.
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Posted 9 years ago
A horrible company to do business with. This was my first and LAST ever purchase with them. Notebook I purchased was very inferior in performance. Whitechapel store manager refused to hinge 30 days money back guarantee because the outer packaging tape seal has been opened. He was a total jerk. I talked to someone in customer service who was a worst jerk than the mgr. I am taking legal action
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Posted 9 years ago
ORPINGTON SPRINGVALE STORE, VERY RUDE STAFF, KEPT ME AND OTHER CUSTOMERS WAITING IN LINE WHILST ONE OF THE STAFF (LOUISE) ON THE TILL HAD A CHAT WITH A COLLEAGUE. VERY ABRUPT UNFRIENDLY MANNER. NEEDS RETRAINING IN CUSTOMER SERVICE SKILLS.
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Posted 9 years ago
Placed an order which "guaranteed" it would be ready for collection on 20th December. Got a text the next day (16th) which said it was ready for collection. Great I thought so double checked on my account and this said it wouldn't be ready until the 27th! I was given some excuse about software and stock issues (make your mind up). I then checked just to see and the item I ordered was apparently available for "immediate collection"! What a joke, unreliable, shocking service. Avoid at all costs. I will be returning to John Lewis and Amazon in futures.
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Posted 9 years ago
Ordered folding guest bed for Xmas guest. Waited in all day from 7am to 9th - no sign of delivery. Phoned their call centre - Dean could t help and gave me 0345 no. To phone tomorrow. Last time I will use Argos delivery. Got Amazon delivery yesterday for a floor cleaner no problem. Argos service is the worst.
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Posted 9 years ago
I didn't even want to award them with one star! I went to the store to return my mobile phone as it had a crack in the screen, which was not my fault. The lady took my phone to have a look and handled it very clumsily (she dropped it), this caused more cracks on the screen. I said that it still had warranty and she automatically said that I dropped it and so can not gain a refund or exchange, she damaged my phone even more by dropping it! I don't understand why I can't return my phone because of that! I asked if there were any other alternatives, she said that 'there was nothing to do about it'. They can't even offer alternatives or advice on what I could do next, it just seems to me like they don't even know their own products and recruit members for the heck of it. The woman was very rude and very assertive. There was also another person in front of me who was being served by someone else. She told me that she was never going to shop at Argos. Ever. I can see why now. I'm going to take her advice and never shop here ever again. I could find products that are sold more cheaper in other stores. Don't expect me to come back to buy from you lot.
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Posted 9 years ago
Customer Service=Complete Crap! I didn't even want to award them with one star! I went to the store to return my mobile phone as it had a crack in the screen, which was not my fault. The lady took my phone to have a look and handled it very clumsily (she dropped it), this caused more cracks on the screen. I said that it still had warranty and she automatically said that I dropped it and so can not gain a refund or exchange, she damaged my phone even more by dropping it! I don't understand why I can't return my phone because of that! I asked if there were any other alternatives, she said that 'there was nothing to do about it'. They can't even offer alternatives or advice on what I could do next, it just seems to me like they don't even know their own products and recruit members for the heck of it. The woman was very rude and very assertive. There was also another person in front of me who was being served by someone else. She told me that she was never going to shop at Argos. Ever. I can see why now. I'm going to take her advice and never shop here ever again. I could find products that are sold more cheaper in other stores. Don't expect me to come back to buy from you lot.
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Posted 9 years ago
Argos is rated 2.7 based on 4,075 reviews