“We got 3 small drinks £10… that’s a joke but inflation and all that.. but every single cup was broken the lid wouldn’t stay on and we each burned ourself lol 😂 clown planet mate.”
“Fantastic service. Ben and Anaya, in Costa Cullompton, were very friendly and efficient.
I felt really at home, and will definitely make this a regular destination when I'm need of a Caffeine boost.”
“The slowest and most chaotic service I have ever experience in my life.4 stuff behind a counter ,two customers on front of me and awaiting time for coffee 25 min.nightmare.Costa in Newry beside McDonald's. Do not recommend this place.”
“Used to love going to Costa but the coffee has changed, the staff are harassed and therefore impatient, bordering on rude… the coffee is hit and miss - as in you never get two the same… I am considering not returning especially as when I raised concerns with Costa they never respond!”
“This is the second time in a week I have been in here. I have been hassled for money by a homeless man, who is allowed to sit in here for long periods. If I come in a third time to this situation I shall look elsewhere for my morning break”
“Very enjoyable coffee and cake at Derby Road Burton on Trent. Premises clean and tidy. Place was busy but service was really good considering that. I was serviced by a young lady (think her badge read Tia but writing small with my bad eyesight) who was lovely and friendly whilst ensuring I had everything I needed. I was originally going to drive thru, glad I chose to dine in. Definitely recommend for all the above reasons. Not often you see such a happy team in these stores in my experience”
“I ask is it possible with lemon my earl grey tea, Nicole first said sorry no but looked around ask me fresh lemon slice with the tea. She made an extra step I was very happy thank you Nicole.”
“I just went to costa with my wife and the manger asked him if he had left feedback about her which he did a couple of weeks ago as she pulled him aside saying he made staff feel uncomfortable which is not true as he gets on with all the staff she then told him today he was banned from the store which I feel is disgusting just because he left feedback about how she treated him.”
“I was served by Rakshit at Costa Heathrow Terminal 2 departure, level 5. He was very kind and helpful. He provided me with excellent customer service.”
“Went to costa at Neasden in London Saturday morning and ask for black americano. I was told they don’t do americano instead I can have double expresso. So how hard is to convert expresso to americano??”
“Don't buy a voucher and send them to Northern Ireland to your family as they don't work and then when you contact customer services they don't help you and don't come back to you and guess what all communication is via email so they can just mug you off.”
“The coffee shop is very clean and staff are so attentive. All hot nd cold drinks are fleshly served by their trained staff. The staff name is 'Kiran' she made my day fabulous when I visited yesterday. However, I visit this shop almost 5 days in a week. I will strongly recommend my fnf to visit his shop.”
