Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,685 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressive shipping speed and the product was as expected. Totally happy with the entire experience and look forward to future business. Thanks much and keep up the good work for your customers.”

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Posted 1 year ago

“I like the product very much but I find it frustrating that I can't recycle the cartridges. I wish there was a way I could do so. Other than that, I like them.”

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Posted 1 year ago

“I was happy with the price. I was not satisfied with the length of time it to receive my order. It actually took over a month to receive order. Thank you, Betty Parrish”

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Posted 1 year ago

“Two of my last four vape pods leaked and/or did not last ONE day. I like your product (Sourin Air Pro), but to have TWO vapes not work properly…. I’m not sure if I want to order from your company again. I’m sooo disappointed!”

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Posted 1 year ago

Hi Gretchen, thanks for taking the time to leave us a review. We're sorry to hear you had some issues with the Suorin Air pods that came with your kit. One of our team has reached out to you via email to help resolve this for you. Best Regards - ET Team

Posted 1 year ago

“I have been using Blu for years. Tobacconist is the best.”

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Posted 1 year ago

“Your shipping is terrible Waited 40 days - got a refund Replacement order was 11 days ago. Carrier still doesn’t have package so I anticipate having to wait another 29 days just to get my $600 back”

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Posted 1 year ago

Hi Michael, thanks for taking the time to leave us a review. We apologize for any confusion and assure you that the carrier has your package and is on its way. Due to the PACT Act, we can no longer ship with USPS; FedEx, DHL, and we are now reliant on private carriers that make compliant deliveries. As the parcel is passed through a network, your tracking information will not provide consistent updates until it reaches the final mile carrier (for local delivery). We appreciate your patience and expect your order to arrive soon. Best Regards - ET Team

Posted 1 year ago

“Although it takes a while to revive my orders, it’s well worth it to save money.”

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Posted 1 year ago

“Good People”

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Posted 1 year ago

“Always a good experience”

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Posted 1 year ago

“It took a while to arrive due to some issues but every time I emailed them they got back to be right away. And once the order did arrive it was perfectly packaged and the product itself is amazing.”

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Posted 1 year ago

“great service... great product is Boulder vape liquid!!!!”

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Posted 1 year ago

“I still haven't received my order placed on JUNE 14”

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Posted 1 year ago

“So hard to find in stores, so had to order on-line. Good price but shipping is outrageous.”

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Posted 1 year ago

“Fast shipping”

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Posted 1 year ago

“Like them very much,wish they were a little cheaper so I could have bought more.”

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Posted 1 year ago

“Thank you!!!”

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Posted 1 year ago

“I love the product! The only downside is that I never know when the delivery is until the day of. No such thing as good tracking on your system. Delivery people are extremely nice and courteous.”

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Posted 1 year ago

“They always have my stuff in stock.”

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Posted 1 year ago

“Great service, products are great”

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Posted 1 year ago

“Great customer service, fast shipping, thank you!”

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Posted 1 year ago

Electric Tobacconist USA is rated 4.8 based on 35,685 reviews