Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 4845 Pearl East Cir Ste 118, PMB568110, boulder, Colorado
Rating: 4.83

4.8 Rating 35,844 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,844 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt, efficient service and delivery. Thank you!”

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Posted 1 year ago

“Love Vuse. Switched from Juul a few months back. Eletric Tobacconist is a great website to place my multiple orders with”

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Posted 1 year ago

“Last order only took a week compared to previous orders that took 2-3 weeks..”

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Posted 1 year ago

“The products are fine but it takes so long to get them. I ordered December 30 2025 and did not receive them until January 28 2025. Could not get updates or tracking info for the order either.”

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Posted 1 year ago

Hi Melissa, thank you for taking the time to share your feedback. We sincerely apologize for the delay in the delivery of your order and understand the inconvenience this may have caused. While we strive to deliver orders within 10 business days, occasional delays can occur due to factors beyond our control. Due to the PACT Act, we can no longer ship with USPS; FedEx, UPS or DHL, and we are now reliant on private carriers that make compliant deliveries. We truly appreciate your patience and understanding. If there’s anything further we can assist you with, please don’t hesitate to reach out. Best Regards - ET Team

Posted 1 year ago

“Prompt response to my email. Thank you!”

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Posted 1 year ago

“I enjoy the product, just wish it would arrive sooner!”

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Posted 1 year ago

“Ships my product much quicker nowadays. Very happy about that! I do wish they offered more discounts for the NJOY DAILYS. IT would be a better incentive to purchase more product and more frequently.”

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Posted 1 year ago

“so far only have had 6 bad cartiages.all is ok .delivery good.”

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Posted 1 year ago

“What a great company! Prices and products are terrific too! Customer service is awesome. You can’t go wrong with Electric Tobacconist.”

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Posted 1 year ago

“They are smooth.”

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Posted 1 year ago

“I love my Boulder pins. I would order them again.”

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Posted 1 year ago

“Love the convenience of these, but recently have received unusable ones. About one in every 7 can’t activate.”

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Posted 1 year ago

“Is there anyway to setup delivery for Saturday or Sunday ONLY nobody home to sign for on Monday-Friday”

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Posted 1 year ago

“Delivery is a challange.”

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Posted 1 year ago

“Dependable prompt delivery”

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Posted 1 year ago

“Excellent deal. Excellent company.”

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Posted 1 year ago

“Everything great. Ordering all the time. Only once had problems with delivery. Took over 40 days and everything was frozen. Had to throw it away. Other then that everything good”

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Posted 1 year ago

“ET is an efficient, stable company. I've been ordering from them for years and have not had a problem in all that time.”

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Posted 1 year ago

“Thank you for your extreme customer service & efficiency processing our orders especially in these difficult days. We appreciate you”

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Posted 1 year ago

“Did not get my order & send massages No one to contact for refund”

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Posted 1 year ago

Hi Kevin, thank you for taking the time to share your review. We’re sorry to hear that you haven’t received your order. Upon reviewing your tracking details, we see that delivery was attempted three times, but unfortunately, you were unavailable to receive it. As a result, the carrier is returning the package to us. We understand that you’ve been in contact with our team, and they have provided you with the option of a reshipment or a refund. We are currently awaiting your response, and once confirmed, we will proceed accordingly. If you cannot see our response we'd recommend checking your spam folder. Best Regards - ET Team

Posted 1 year ago

Electric Tobacconist USA is rated 4.8 based on 35,844 reviews