Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,776 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,776 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Best way to shop for great deals and awesome variety. Especially now with so many stores being closed. Can't beat the convenience!!!”

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Posted 6 years ago

“Great service and product availability, fast shipping!”

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Posted 6 years ago

“Always good customer service”

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Posted 6 years ago

“I found this website due to not being able to go to my normal store since Covid19. Thankfully they had exactly what I needed at a reasonable price!”

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Posted 6 years ago

“Although I was happy with their big selection, and am very aware they are behind with shipping due to the virus, my package says that it has not even been packaged yet. I placed my order April 4th, and it has not left. I know they have high volume orders but would appreciate if they could at least package it or send me an email with an update.”

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Posted 6 years ago

“Great place to shop fast shipping.”

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Posted 6 years ago

“Love the products”

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Posted 6 years ago

“Electric Tabacconist is great! I received my orders and I'm very pleased with the outcome!”

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Posted 6 years ago

“Great selection of nic salts. Also had a hard to find product in stock. Responded quickly to an email question. Product shipped and delivered very quickly.”

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Posted 6 years ago

“Excellent. Got what I wanted for a fraction of the price I would’ve spent in- store at any other shop. Got here in the expected timeframe. No problems- quick and easy.”

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Posted 6 years ago

“Always very fast shipping”

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Posted 6 years ago

“Every company should aspire to be as efficient as the Electric Tobacconist. From start to finish, their service is flawless. The website is easy to navigate, they accept paypal (which is a huge plus for me) and every one of my orders has been delivered before I expected it. I highly recommend this company.”

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Posted 6 years ago

“I was referred to your website by a coworker and I am so glad! You have excellent products, more than fair prices and deliver as promised. I have referred you to several other friends. Thank you for providing excellent customer service!”

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Posted 6 years ago

“Can't summit a ticket about my order. I usually recieve things in a timely matter. I would like to know. How. Uch ,o ger for my order. I also understand the time we are in with covid 19”

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Posted 6 years ago

“I placed an order April 5th and it is still sitting at their warehouse, yet to be sent to USPS for shipping. I’m beyond irritated as I paid extra for priority shipping. I’m hoping to get it at least by sometime next week. This is getting ridiculous.”

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Posted 6 years ago

Hi Riley, We're so sorry you experienced this delay. We were swamped with orders unexpectedly due to issues with Covid-19, and we were unable to keep up. We are up to date now, and back to shipping in our regular same-day (if you order before 4) timeframe. We very much appreciate you as a customer, and appreciate the frustration this caused. We do hope you'll allow us to show you the experience we have been delivering and are again! ET Customer Care

Posted 6 years ago

“Ordered what I needed and shipped in timely manner!”

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Posted 6 years ago

“Simple purchase processing. No hidden fees. Product is as described. Shipping was on the mark even during COVID19 outbreak. Glad to be a new customer. Will be purchasing in the near future. Thanks!”

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Posted 6 years ago

“When will I receive my package I ordered on April 4”

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Posted 6 years ago

Hi, We're sorry you have experienced this delay! As you will have seen across our site, due to covid-19 issues we had delays in our shipping. That delay is now over, and we can confirm your package is on the way! To track your package please refer to the email that contains your tracking number. (We can't pass them here since this is a public forum.) We're again sorry for the delay. We are again back to the standard of excellence we expect from ourselves, and we hope you'll come back to experience it again. ET Customer Care

Posted 6 years ago

“I’m a bit disappointed I placed a order on Saturday April 4 for 15 cali bars almost worth 112$. This is my first time ordering from this site but I thought I would of received my package by now. I don’t know if I’ll be buying from here again depends if I get it next week or not.”

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Posted 6 years ago

Hi, We're sorry you have experienced this delay! As you will have seen across our site, due to covid-19 issues we had delays in our shipping. That delay is now over, and we can confirm your package is on the way! We're again sorry for the delay. We are again back to our normal same-day shipping and the standard of excellence we expect from ourselves, and we hope you'll come back to experience it again. ET Customer Care

Posted 6 years ago

“I placed an order last week , shipping status is still yet to be accepted! Come on !!”

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Posted 6 years ago

Hi Cody, We're sorry you have experienced this delay! As you will have seen across our site, due to covid-19 issues we had delays in our shipping. That delay is now over, and we can confirm your package is on the way! We're again sorry for the delay. We are again back to the standard of excellence we expect from ourselves, and we hope you'll come back to experience it again. ET Customer Care

Posted 6 years ago

Electric Tobacconist USA is rated 4.8 based on 35,776 reviews