Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,669 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,669 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like the selection and communication from Electronic Tobacconist. I wish the shipping was faster, but I know shipping methods are limited for these products, so there isn't much they can do about that. I have worked with the third party shipper before on one of my shipments, and their communication was excellent, as well.”

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Posted 10 months ago

“Fast & efficient. Reasonably priced too. First time ordering from Electric Tabacconist & very happy & will order from this company anytime 😊”

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Posted 10 months ago

“Always great service and prompt delivery.”

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Posted 10 months ago

“I have using Electric Tobacconist for years - so convenient! Usually order about a month supply at a time and never let my "stash" get too low as shipping can sometimes be a little longer.”

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Posted 10 months ago

“Prompt, efficient service and delivery. Thank you!”

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Posted 10 months ago

“Love Vuse. Switched from Juul a few months back. Eletric Tobacconist is a great website to place my multiple orders with”

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Posted 10 months ago

“Last order only took a week compared to previous orders that took 2-3 weeks..”

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Posted 10 months ago

“The products are fine but it takes so long to get them. I ordered December 30 2025 and did not receive them until January 28 2025. Could not get updates or tracking info for the order either.”

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Posted 10 months ago

Hi Melissa, thank you for taking the time to share your feedback. We sincerely apologize for the delay in the delivery of your order and understand the inconvenience this may have caused. While we strive to deliver orders within 10 business days, occasional delays can occur due to factors beyond our control. Due to the PACT Act, we can no longer ship with USPS; FedEx, UPS or DHL, and we are now reliant on private carriers that make compliant deliveries. We truly appreciate your patience and understanding. If there’s anything further we can assist you with, please don’t hesitate to reach out. Best Regards - ET Team

Posted 10 months ago

“Prompt response to my email. Thank you!”

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Posted 10 months ago

“I enjoy the product, just wish it would arrive sooner!”

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Posted 10 months ago

“Ships my product much quicker nowadays. Very happy about that! I do wish they offered more discounts for the NJOY DAILYS. IT would be a better incentive to purchase more product and more frequently.”

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Posted 10 months ago

“so far only have had 6 bad cartiages.all is ok .delivery good.”

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Posted 10 months ago

“What a great company! Prices and products are terrific too! Customer service is awesome. You can’t go wrong with Electric Tobacconist.”

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Posted 10 months ago

“They are smooth.”

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Posted 10 months ago

“I love my Boulder pins. I would order them again.”

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Posted 10 months ago

“Love the convenience of these, but recently have received unusable ones. About one in every 7 can’t activate.”

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Posted 10 months ago

“Is there anyway to setup delivery for Saturday or Sunday ONLY nobody home to sign for on Monday-Friday”

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Posted 10 months ago

“Delivery is a challange.”

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Posted 10 months ago

“Dependable prompt delivery”

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Posted 10 months ago

“Excellent deal. Excellent company.”

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Posted 10 months ago

Electric Tobacconist USA is rated 4.8 based on 35,669 reviews