Electric Tobacconist USA Reviews

Name: Electric Tobacconist USA
Address: 2555 55th street, Suite 100, Suite 100, 2555 55th street, Suite 100, Suite 100, Boulder
Rating: 4.83

4.8 Rating 35,738 Reviews

96 %

of reviewers recommend Electric Tobacconist USA

4.8

Based on 35,738 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over 7 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

About Electric Tobacconist USA:

Online vape store. Please visit www.electrictobacconist.support to lodge a support ticket if you need assistance (eg with a delayed order)

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Email:

www.electrictobacconist.support

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Electric Tobacconist USA 5 star review on 2nd July 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love that my brand of vapor ( Vuse Vibe ) is available ? But I wish they would offer discounts Coupons for the vuse vibe once in awhile”

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Posted 11 months ago

“very good service!!! and they carry the only vape juice I like BOULDER!!!”

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Posted 11 months ago

“Reliable, easy, and cost-effective - great website/product!”

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Posted 11 months ago

“EXCELLENT PRODUCT AND SERVICES. FAST DELIVERY I LOVE IT.”

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Posted 11 months ago

“I appreciate electro tobacconist.they ship my products quickly.”

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Posted 11 months ago

“I enjoy the fact that I recieve my product with-in 7 days.”

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Posted 11 months ago

“Easy ordering great product”

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Posted 11 months ago

“Never received the order and never received my refund.”

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Posted 11 months ago

Hi Robert, thanks for leaving us a review. We sincerely apologize that you didn't receive your order. Upon checking your correspondence with our team, we can confirm that your refund was processed on Thursday, April 3rd. As mentioned, it usually takes 3-5 business days to appear in your account. Since it’s only been two business days, we appreciate your patience and assure you it will be with you very soon. Best Regards - ET Team

Posted 11 months ago

“you are a great co. that always has my back”

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Posted 11 months ago

“Hi Tia Did a excellent job on canceling my order so I could make a new ticket out!! Very quickly done! Thanks again Tia. Lori.”

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Posted 11 months ago

“I love blue. I think it’s smooth. It’s easy and it helped me quit smoking two packs a day that caused my COPD thank you and right now I’m waiting for my order that I ordered on March 1 so hopefully that gets here soon so I don’t have to worry about it because no one seems to sell it in stores anymore And I live in Mesa Arizona and kind of lost so I have to order online. Thank you.”

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Posted 1 year ago

“Your pricing is very competive so I have dropped my other on-line suppliers. I have purchased from Electric 5 times. my only concern has been transit time on delivery, not pridictable, at times over 3 weeks.”

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Posted 1 year ago

“very convenient”

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Posted 1 year ago

“Very happy with product and delivery. About ready to place another order. Thanks !”

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Posted 1 year ago

“I have always had great success ordering here and I am very happy with the product and the service. Delivery is reliable and timely, usually about a week. The products are legitimate. I would absolutely recommend this site for your nicotine ordering needs.”

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Posted 1 year ago

“Simple ordering process. Timely tracking progress notification.”

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Posted 1 year ago

“Great product and very fast delivery.”

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Posted 1 year ago

“I am impressed with the service and the product. I recently went online to get all my Vuse Alto products, and although shipping can take a long time, it’s not the fault of this company. Each of the first two times I sent an email about my order being stuck in transit, and each time I did that I had my order delivered. This last time I actually just ordered what I wanted giving S&H a three week time frame and I did get what I ordered in time. This past year it has been hard to get out of the house to buy my pods, so online shopping has been a necessity. And I thank ET for their speedy intervention when it was needed. I must add that thus far I have received zero duds, which is a huge difference from buying them locally.”

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Posted 1 year ago

“Very easy to shop & the website is intuitive & functional. It would be nice if the free shipping break point were a bit lower, but, otherwise, ET is a great site to shop at, & the customer service is always friendly.”

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Posted 1 year ago

“I was so angry. I ordered these refills for my blue ecig and the guy knocked on my door, but never gave me time to get there. I do have disabilites an d it takes me a little more time to answer the door. Every time I would go to the door when he would come. I would see him driving away.Now I have no code to re-order And I don’t know what to do. I have money at the electric tobacconistbut I don’t know how to do it and all you have is a stupid online email. No phone number how annoying.”

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Posted 1 year ago

Hi Linda, thank you for taking the time to share your review. We're very sorry to hear you encountered this issue with the delivery. We can confirm that your order was returned to us, and a full credit was applied to your account. No code is required to re-order—you can simply use the credit attached to your account at checkout. We see that you have already been in touch with our team, and instructions on how to use your credit have been provided. If you need any further assistance, please reach out via our Help Desk. Best Regards - ET Team

Posted 1 year ago

Electric Tobacconist USA is rated 4.8 based on 35,738 reviews