Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,095 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Awesome, accurate and fast service. Only thing that could be improved is the info on shipping.....I was wondering if I was going to get me product when it was sitting in a PO box for a couple days that I made little effort to check because I got no confirmation of shipping.”

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Posted 5 years ago

“Product not arrive”

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Posted 5 years ago

“I ordered the Hamilton automatic 38 mm. I received it in a timely manner. I am very satisfied with this watch. I would do business with Jomashop again.”

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Posted 5 years ago

“I bought a Gucci wildcat watch for my son (he goes to Davidson College and the wildcat is the team mascot). He loves it!”

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Posted 5 years ago

“It was a gift and he appreciated it. He's a collector of Invicta watches and Dallas is his favorite team. I'm a great mate(woman).”

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Posted 5 years ago

“right in time for Christmas”

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Posted 5 years ago

“They do not back up warranty service as promised on watches. There is a barely visible scratch that the warranty inspector claims is a deep dent that would have caused power reserve movement to be out of alignment. They merely do not want to take care of fixing a watch that they know needs to be repaired. The watch is in great condition and is a diving watch made to handle the pressures of 300 meters. There is no impact that could have caused the mechanism to fail. in addition, when i purchased the watch i called to tell them about the problem and they told me not to send it back until i had it checked by a watchmaker. I have suspicion that the watch was might have been a fake, now i think more than ever that it is either a fake or that they sell substandard quality watches. DO NOT MAKE THE SAME MISTAKE I DID”

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Posted 5 years ago

“I can't be more pleased with my purchase and experience with Jomashop. I ordered the black Orient Triton (Neptune) watch. Watch was shipped the same day I placed the order and arrived the next business day. Watch brand new with all tags and protective film attached. I will order from Jomashop in the future and recommend others do the same.”

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Posted 5 years ago

“So far so good. I ordered my 1st MK Jomashop for the 1st and I was pleased.love, love love, and perfect timing. The price, was great and got plenty of compliments. I recently ordered a second watch for my daughter for Christmas and she loves it. It was perfect. Definitely a satisfied customer. I will definitely refer you to my family and friends. Thank you!”

Helpful Report

Posted 5 years ago

“I had a good experience with Jomashop. I purchased a Victorinox Titanium INOX watch and it arrived in its original packaging in perfect condition. I am pleased with my experience and plan to purchase from Jomashop in the future.”

Helpful Report

Posted 5 years ago

“I ordered a Fendi bag strap and after a week the strap started to fray. I called customer service and they stated that they are not responsible for wear and tear in a very snotty manner. I told him I only wore it a few times and he said again they are not responsible for wear and tear. He also stated that i can return if it is in the original condition which makes no sense at all!!! VERY VERY unhappy with the customer service and am planning on reporting to better business bureau.”

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Posted 5 years ago

“Bought a Tissot watch and the digital screen began to fade weeks after wearing it. Reported this to Jomashop and they said it wasn’t covered. I will never purchase anything from this site again.”

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Posted 5 years ago

“I love this red Montblanc, gret writing rollerball MG”

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Posted 5 years ago

“Zero customer service response”

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Posted 5 years ago

“Great items at a great price!”

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Posted 5 years ago

“Great shopping and super fast delivery.”

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Posted 5 years ago

“Great shopping experience!”

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Posted 5 years ago

“JOMASHOP has the “Best” Customer Service,and Pricing! Wonderful assortment of watches to choose from! Fast shipping too! Job Well Done”

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Posted 5 years ago

“First time buying from Jomashop. I ordered a white Baby-G watch for my wife for Christmas. Transaction,Shipping and delivery went smooth and fast enough. Product arrived well packaged and in good condition. I am overall satisfied and will definitely consider giving Jomashop another opportunity to satisfy me by making other online purchases in the future.”

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Posted 5 years ago

“This purchase was an amazing experience. Prices are great and shipping was fast. I really love my watch, thank you. I will definitively be lording more in the upcoming future.”

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Posted 5 years ago

Jomashop is rated 3.7 based on 3,095 reviews