Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,095 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

Questions

Metrics

3.7

Based on 3,095 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 18th March 2025

155

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ryan was great! His followup was on point. My item was delivered a day sooner than expected! Thank you!”

Helpful Report

Posted 5 years ago

“Fiquei muito feliz com minha compra, espero ficar mais feliz ainda quando estiver usando meu relógio.”

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Posted 5 years ago

“I've ordered from them 3 times and returned once. Stellar customer service and fast shipping. The watches are brand new and authentic. I trust this seller and will buy from them again.”

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Posted 5 years ago

“I have not received my shipment , i am not sure what happened but i think investigation case is opened on your side”

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Posted 5 years ago

“Shipment in time. Watch looks great and as a gift was Appreciated. Wished you had price matched the same watch with Blue Dial one. Thanks for help. Mansukh Lakhani”

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Posted 5 years ago

“Always shipping fast ...delivery on time... very satisfied...excellent quality my favorite shop to buy a watch and cologne and sunglasses.”

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Posted 5 years ago

“Fast arrival, beautiful pieces and awesome price”

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Posted 5 years ago

“Quality watches that are authentic. Fast shipping and on time delivery. Best prices hands down!”

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Posted 5 years ago

“I’ve made two orders recently which came to be seven different items. I have received all but one. Still waiting and still in the dark as to when I might receive my last item. Especially since it appears to be “out of stock” now. Meanwhile, I’m pretty sure that wasn’t the case at the time I placed my order. Aside from that, the overall experience has left me extremely satisfied. I would definitely recommend!”

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Posted 5 years ago

“Good price and delivery.”

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Posted 5 years ago

“Fast delivery! Item as described.”

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Posted 5 years ago

“Fast delivery! Item as described.”

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Posted 5 years ago

“First time shopper, satisfied with purchase and delivery time. Would purchase from you again.”

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Posted 5 years ago

“Excellent all-around service and delivery. I waited for the right price and made my order.”

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Posted 5 years ago

“I ordered a J12 Chanel watch on Jan 2. Their website showed that it would be shipped in 1-3 business days. Waited for a week and the order status still showed “processing,” so I decided to contact them. The rep said it would be shipped in 3-5 business days. I waited again but the status still showed “processing.” I contacted them again and this time they told me some BS about PayPal extra layer of verification????? And then canceled my order!!! Do not waste your time buying from Jomashop. I went to buy the same watch from Watchmaxx and they shipped in 2 days without any problem. Avoid Jomashop at all cost!!!!”

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Posted 5 years ago

“Good price. Received on-time in beautiful packaging. Have been looking at this piece via various vendors for some time. Glad it was on sale. Everything about the process worked well.”

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Posted 5 years ago

“Fan of Invicta Watches. Great look, many compliments. Great price BUT delivery was sooo slow thus the 3 star rating.”

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Posted 5 years ago

“I have not receive my products as yet ,how do you send a review without receiving the watches ?”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“I purchased a watch that was "guaranteed" by a certain date. It ended up being very late and I returned it. Jomashop eventually refunded $200 of my $250 price. I understand the return policy does not cover shipping costs (not sure how regular shipping cost for a watch is $50) but what is the point of a guarantee if they won't stand behind it? I was also not able to get a breakdown of how they came up with the $50. I contacted them several times with no response. The lack of response is the most frustrating part.”

Helpful Report

Posted 5 years ago

Jomashop is rated 3.7 based on 3,095 reviews