Jomashop Reviews

Name: Jomashop
Rating: 3.67

3.7 Rating 3,078 Reviews

66 %

of reviewers recommend Jomashop

Company Reviews

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Metrics

3.7

Based on 3,078 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.7 out of 5
Returns & Refunds
Returns Process	Could Be Better

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877-834-1434

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Jomashop 5 star review on 30th July 2025

156

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Nice watch it has the look and the feel.”

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Posted 3 years ago

“I’m glad I found this site. It’s always fast shipping and great products.”

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Posted 3 years ago

“Lots of choices of merchandise at seriously discounted prices with mostly free delivery. Returns and refunds are seamless, too. Been a regular jomashop customer for several years now and I have nothing to complain about. Great experience for me so far!”

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Posted 3 years ago

“Item as listed and delivered on time. Excellent!!!!”

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Posted 3 years ago

“Bought an item came with a crease returned it and bought similar item for over $200 and they had the nerve to charge me 13+ dollars to return the first item see pictures you could not give this as a gift it looks totally defective”

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Posted 3 years ago

“Great service and fast shipping!”

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Posted 3 years ago

“DHL never deliver the item. No help from JOMASHOP or DHL.”

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Posted 3 years ago

“All went like clockwork. I'm very pleased with the service, speed and communication. A+”

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Posted 3 years ago

“Часы гражданин, купил со скидкой. Быстрая доставка! Отличные часы, очень рад!”

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Posted 3 years ago

“The watch was described very clearly in every way possible. The price was awesome. The delivery was very fast. This is a legit seller you can depend upon for quality products and service.”

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Posted 3 years ago

“I've shopped at Jomashop for years now. Always authentic merchandise at a good price, fast shipping and accurate descriptions. I LOVE my last 2 timepieces I've added to the collection and save money in the process too! Will definitely be back to purchase my next item!”

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Posted 3 years ago

“Price was reasonable during sale and delivery was extremely fast.”

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Posted 3 years ago

“First class customer service highly recommended!”

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Posted 3 years ago

“One of the best online stores I've ever shopped at. Great customer service and I would totally recommend it to my friends!”

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Posted 3 years ago

“I have still not recieved my purchase Even though i paíd for fast DHL service and was told it would arrive in 10 days.We are now 18 days on and got no news.I have spoken by phone to an operator of Joma Shop and have been told that they will call me to Leto me know about my purchase but never do so.I am dissointed as it was a present for the 10th of december.”

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Posted 3 years ago

“I ordered two Gucci belts and handbag. The quality was sub-standard. The belts had indents and purple ink on one and dropped stitching on another. The bag looked like it had a glued bottom with white gaps on a black bag. Stay away from this company!!!! They say free shipping, but when you get your merchandise and return it, they charge you for their shipping costs for plus you pay for return shipping and are at a loss. I sent pics to customer service to Illustrate the defects which they ignored. This occurred December 2021 and I am an experienced Gucci buyer who quickly noticed these defects, but trusted the site due to reviews.”

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Posted 3 years ago

“Great store”

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Posted 3 years ago

“The watch I ordered ticks too quickly, therefore it does not tell accurate time ever. The motion must be broken - the second hand counts 60 seconds every time an actual 45 seconds goes by. This is a horrible product. I’ve only owned my Mathey Tissot for a week.”

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Posted 3 years ago

“Beautiful watches, great prices. Speedy shipping.”

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Posted 3 years ago

“You got very nice stuff and keep good prices..I like that..be good.”

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Posted 3 years ago

Jomashop is rated 3.7 based on 3,078 reviews