Shein Reviews

Name: Shein
Rating: 1.90

1.9 Rating 1,640 Reviews

20 %

of reviewers recommend Shein

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Metrics

1.9

Based on 1,640 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	1.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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WHATSAPP NUMBER (+1 50 54 02 07 14) Help Me Recover My Lost Cryptocurrency From A Scam

250

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I got my stuff quick all except 1 shirt I liked I got one that was xlarge but looks more like a small”

Helpful Report

Posted 5 years ago

“I bought a product and needed to return it. It DID not come with a return label and will not order again. Product was too small. And, they do not provide a customer service number to contact. Also, I never received an email on the order status nor delievery.”

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Posted 5 years ago

“It’s FRAUD. I have never received anything from them and they charge me close to 200$. My purchase which I had never received was at least 50$ less than the charged amount.”

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Posted 5 years ago

“It's totally fraud company ..I'd ordered a salwar suit which looked very good In the picture but they sent me a cheep sari not even worth 100 rs ..now no contact is available for return or refund..never buy from this site”

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Posted 5 years ago

“I ordered from Shein in June 2019. One of the items that they already charged me for was then marked as out of stock. They said the refund would be back on my card within 30 days! When they tried to issue the refund my credit card was hacked. Do not use this site! It’s a scam, and the clothes are cheap. Don’t give them any of your credit card information, and definitely do not ever use a debit card”

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Posted 5 years ago

“I have raised a refund request 4 months ago. They took the product also but I have not received the refund till now. I have been trying to call the customer care many times it will never connect. HORRIBLE SERVICE.”

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Posted 5 years ago

“I ordered 3 items and I returned one.The fabric Is very bad and cheap quality.Not worth the price we pay. I still haven’t received my refund for the item I returned,No response from them either for the numerous messages I sent in fb messenger. Honestly Kmart have better stuff for cheaper prices.”

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Posted 5 years ago

“Please dont buy.worst material for high price and refund is so late.”

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Posted 5 years ago

“Their return policy is the absolute worst I’ve ever had to deal with!”

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Posted 5 years ago

“Good quality”

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Posted 5 years ago

“I ordered 4 items from Shein on one bill. I only received 3 of those items, but the shipping status said all 4 were delivered! I'm NOT happy!”

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Posted 5 years ago

“Such a worst experience I had with shein ,they still my money from the wallet , do not recommended..such a cheap and worst app i used..”

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Posted 5 years ago

“I had a good experience. I was skeptical at first, and thought that the coronavirus outbreak would be an issue. The order came, I was notified on Facebook, the shirts are the correct size. I recommend you wash before wearing. I'm please for the little bit of money I spent.”

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Posted 5 years ago

“I have not received my order and its been 2 weeks. They took my money immediately!!! UGH”

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Posted 5 years ago

“Love all the things I order, just make sure you order it 2 weeks before and you’ll be fine. Loved it !”

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Posted 5 years ago

“I am still waiting for my order, it's been almost a month now and I don't get any response when I enquire. I regret ordering...”

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Posted 5 years ago

“Size is not accurate at all. I ordered an XS that is more like a Medium/Large. Material feels VERY cheap.”

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Posted 5 years ago

“DO NOT BUY TERRIBLE COMPANY WRONG SIZES U WON'T GET REFUNFABRIC RUBBISH BE AWARE.”

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Posted 5 years ago

“I honestly love all the stuff I get from there and it has been good quality as far as sweaters, shirts and earrings. I only ran into late shipping once, but other than that I've had really good experiences and have ordered from them countless times!”

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Posted 5 years ago

“I ordered two items. I have been tracking it for the longest and it is still in the same spot. ALSO, I went to check on it again today and it said my order was cancelled because it was out of stock. THIS IS THE worst website to order from. DO NOT RECOMMEND!!”

Helpful Report

Posted 5 years ago

Shein is rated 1.9 based on 1,640 reviews