Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,688 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This app is horrible, the items take forever to get delivered. They tell you a certain date and then they tell you a different date about the items being delivered. I’ve purchased 2x and the first time I purchased from this app tried to screw me over, it had told me that my item was delivered but it never got delivered. Luckily, I got my money back. I thought I was being impatient but no 👎🏼 The second time was the same delivery issue. DO NOT TRUST THIS APP, ITS SCANDALOUS AND A WASTE OF TIME!!!!”

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Posted 6 years ago

“I have about 10 shirts I ordered in a box to drop off goodwill. The material was CHEAP ! Could of gotten better shirt off k-mart clearance rack. To try and return is to much hassle. If the return label has foreign writing on it.... it’s over wasted money”

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Posted 6 years ago

“Finally got my refunds owing pnw way back in october the other two very quick. Thankyou very much ........”

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Posted 6 years ago

“Never received my item which was Christmas present which I ordered over 6 weeks ago. Terrible customer service. No response whatsoever. Had a refund but that really isn’t the point 😡😡😡😡😡😡😡”

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Posted 6 years ago

“It is soooooooo amazing”

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Posted 6 years ago

“I made an order 6 weeks before my party and the delivery date assured me I would have it on time. It showed up 2 weeks late. They promptly refunded me in Wish cash when I complained, which I appreciated very much. When I used the credit to make another order, they sent the wrong item. I tried to contact customer service again and I got an automated message saying that I'm not allowed to contact a support agent because my account has received "excessive refunds". How is 1 refund considered excessive? I'm highly unimpressed with pretty much everything about this website.”

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Posted 6 years ago

“Poor quality made items which you can tell from the workmanship. Gaudy and tacky. Only someone without any taste would be fooled into purchasing anything from this app!”

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Posted 6 years ago

“You took my money and I never received any of my items. I have tried for months to reach someone and you have NO CUSTOMER SERVICE!!! I am now in the process of filing my complaint with the BBB. Anyone wishing to order from these people, my sound advice is DO NOT DO IT! I placed my order in June of 2019 and I have not received anything. If you have experienced this with this company, contact the BETTER BUSINESS BUREAU and they will instruct you on filing a complaint.”

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Posted 6 years ago

“STILL WAITING FOR 3 REFUNDS FOR PRODUCTS THAT NEVER CAME AS EARLY AS OCT 10 2018. STILL NOTHING FROM THESE SCAM ARTISTS. NEVER AGAIN WILL I ORDER FROM WISH. STAY AWAY FROM WISH PLEASE I GUESS I AM OUT OF MY MONEY. LESSON LEARNED....”

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Posted 6 years ago

“They lied and.said.theyd work with me on ring sizing but then emailed me back and said that they were.shipping everything the way I had ordered it and that I couldn't cancel my order. What a bunch.of.lying scammers. Like.really. Don't believe these people”

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Posted 6 years ago

“Basura Todo AQUI.... TRASH DON'T BUY ANYTHING PLEASE I this place!!!!!!”

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Posted 6 years ago

“The order went through without being able to review total charge in cart. Have no idea how much each item I was charged for on the shipping. It came to a lot more $ than I thought. I canceled immediately but they put it through PayPal anyway. PayPal would not cancel. It should be illegal to put it through like that. Don't order from this company”

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Posted 6 years ago

“I was considering ordering something from this site, but after reading the reviews there's no way in hell I would. There is no reason for a company to ever ask anybody for bank statements as I see many people have written in the comments. And it seems as if this site is a complete scam it should be reported to PayPal so they do not continue to do business with them. I have ordered from other sites for things that were supposed to come from China which never arrived, which said they were delivered all the same sort of excuse is as I see in the comments here.”

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Posted 6 years ago

“Great prices. I have had no problems in obtaining refunds for defective products.”

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Posted 6 years ago

“I've got to say compared to Joom which only gets a one-star I wish I could give it zero Stars... Wish at least stands behind their products. I did have some not arrived and as long as you do contact them within the certain time frame they can work with you. Some products have been great some products not so great but for the cost and at least the customer service how they step in and step up to the plate I do appreciate Wish thus so far.”

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Posted 6 years ago

“Well by the time my order gets to my location and after a 7 day extension to delivery date it will be a month. What I ordered is no big deal and it's just for a joke but a month to get here is a little excessive. I guess there really is such a thing as a slow boat from China.. May be last time..”

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Posted 6 years ago

“Been shopping several months, I’ve noticed the prices they say are worth high prices at times and sold very cheap. But retail is no where near what they say the product is.. they use pictures of merchandise that isn’t what you get. All mt stumped sterling silver rings have turned to copper in a few weeks time. The gems they claim you are getting you are not. You get excited thinking you’re getting a Hugh deal, but your not if you’re not getting what they say you are. I rather the truth be told as I buy the cheap jewelry so I don’t expect it to be different. Now that I bought many rings, I’m sad that I did being silver isn’t pure silver. And when they state solid gold and it’s not is crazy. I would have not bought 95% of what I did if I knew I was being scammed. Then I buy my grandson a Spider-Man outfit. It wasn’t even the one I ordered. Crazy, if you don’t get what you assume you are.”

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Posted 6 years ago

“I will never ever shop at Wish.com and it's not because of the thousands and thousands of bad reviews. It's because I'm not cheap. The complainers are morons. You all need to stop complaining! You're the ones who wanted a "bargain" but the saying is true: You get what you PAY for! Look at their prices. This stuff is cheap Chinese trash. You all deserve what you get for even thinking of shopping with this trash company.”

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Posted 6 years ago

“I have paid for several Purchases which I did not receive!!!! Each Time I would look at the Shipping Information, it would show the Packages were enroute. I was totally unaware a Refund could be requested. By then, the Refund Request Dates had expired; so I am out of hard-earned Money. Is the Site a Scam?”

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Posted 6 years ago

“I had been shopping here for years. They have very rude customer service. I will no longer shop here after my latest experience with ‘customer service’ What happened was I placed an order, then within five minutes it had been refunded. I did not request a refund. I wrote in to ask what was going on. I was told they were trying to ‘protect’ my account, and they would need photographic evidence that my debit card is in fact my debit card. Was told they would need a screenshot of my bank statement showing my latest wish purchase. Sounds weird. But I went ahead and sent them a screenshot with everything covered except what they requested. They then told me they would need a better screenshot of my bank statement. I’m wondering if there was really any security concern at all. I don’t know why there would be, and they provided no explanation whatsoever. The conclusion I’ve come to is that the people at wish are the untrustworthy ones. They do not need my personal bank account information unless for malicious purposes. I Don’t recommend this company one bit. Besides that the items they sell can be found at better prices at amazon or almost any other online retailer, the quality on most items is bad to say the least. So, if you want to throw your money away and wait on an order for well over one month, if you receive it at all, then this is the place for you. Save yourself the time and money and shop elsewhere”

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Posted 6 years ago

Wish is rated 1.2 based on 3,688 reviews