Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Wish made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You will lost all your money while u paid for order but wont get the order confirmation. Im emaling with them back and ford showing the proof money was cut and send to they account, but order was not saved and no order confirmation - they keep asking ok what is ur order number. 10 times i said problem is order was not saved but money cut, here is proove and they will answer you : ok we will help you plz give order number. So be careful if you pay and order not saved get ready to lost money and nothing you can do”

Helpful Report

Posted 5 years ago

“I have had two orders that are way over due they will never talk to you in person all contact is via web site I have two complaint numbers on file #22266308 and #22494828 they keep giving me new delivery dates to draw it out longer I asked for a refund the crooks reply is we need more time reach back out in another month and it was shipped we just don't know were it is sorry just keep waiting its should show up sometime and no refund”

Helpful Report

Posted 5 years ago

“After perhaps over 100 paid for and delivered orders .. the majority of which where ok... all of a sudden my account is frozen and I am getting demands for photos of my bank statements and driver's licence to be provided before my account would be reinstated....NO JUSTIFIABLE REASON FOR SUCH REQUESTS after so many successful transactions in which payment information was already on record and unchanged....I also had items delivered with the wrong AC plugs was not enough to be worth the hassle of returning..picked up some AC adaptors instead.... Also had occurences then prices in the checkout cart did not match the purchase price posted and had to delete the items before checking out”

Helpful Report

Posted 5 years ago

“I've ordered a few things, cheaply made and broke quickly or just wasnt what was advertised correctly. Then I look at certain things and they have the same product on amazon for 1/3rd the price (I am a funko pop collector) so the legit items are super expensive compared to other websites. Dont use wish if you are actually looking for a deal on something that actually works!”

Helpful Report

Posted 5 years ago

“DO NOT ORDER FROM THIS COMPANY. Fraud and low quality copycat products. a few months ago I ordered an item. They could not fill order but only refunded the product price and kept shipping. I thought this might just oversight but I ordered 2 other products last month. Was told one of products no longer available but they only refunded .71c of the $11 I paid for that one item. Then i look at the second item. They increased the price of it and tripled the shipping alloting the bulk of what I should have been refunded. Tried contacting support . Absolutely useless. No responsibility or responses. I see in there reviews this is a common problem. They are scamming thousands of people. Can you imagine how much mo eye people are being scammed?. I am deleting them from and never buying direct from china again. I will pay more for american made.”

Helpful Report

Posted 5 years ago

“Useless app!wouldnt give it even 1 star!Ordered items 2 months ago,now its 1 month past expected delivery date.No communication through app,cant track my items.Are you sure this isnt a scam?Wouldnt recommend it to a soul!”

Helpful Report

Posted 5 years ago

“Nunca recomendarei a wish pois fui enganado com uma encomenda que nunca cheguei a receber bem como não me devolveram o dinheiro .”

Helpful Report

Posted 5 years ago

“i believe this company is fraudulent. If you do order anything from them, use your AMEX card, so you can fight the order. The customer service is non-existent, and there is no way to track the shipments. If you do order anything...good luck.”

Helpful Report

Posted 5 years ago

“BAIT AND SWITCH AND CREDIT CARD THEFT I like to shop for cheap stuff and used to think Wish was fun. But the last two times I was going to order every item I selected went up in price and shipping when I added it to my cart. The main page would show $3.00 plus $3.00 shipping but when I add it to my cart the item was $7..00 and shipping was $10.00. These are just examples but not one item price or shipping price stayed the same after after I added to my cart. That is classic bait and switch and is illegal. About a week after my last I order I received notification that Wish had attempted to charge approximately $380 three times in a row on the same day. My order was about $20. I will not be tempted to give them my card info again.”

Helpful Report

Posted 5 years ago

“VERY LATE DELIVERIES. SOME OF MY ORDERS HASN'T TURNED UP AT ALL.”

Helpful Report

Posted 5 years ago

“Sent the wrong colour watch, and looks like they have no intention of solving the issue despite contacting them multiple times.”

Helpful Report

Posted 5 years ago

“Made the mistake of providing my credit card information. Result: four unauthorized transactions: DATE DESCRIPTION. DEBIT CREDIT Nov 17, 2019 Wish.com Amsterdam NLD 1140.00 BRL @ .317000000000 $361.42 Nov 17, 2019 Wish.com Amsterdam NLD 1176.56 BRL @ .317000000000 $373.02 Nov 17, 2019 Wish.com Amsterdam NLD 1176.56 BRL @ .324900000000 $382.34 Nov 17, 2019 Wish.com Amsterdam NLD 1140.00 BRL @ .324900000000 $370.45 Although there are (almost) compensating transactions, there is still an unauthorized net charge of $18.35. Add to that the inconvenience of having to cancel and replace my credit card.”

Helpful Report

Posted 5 years ago

“I made an order years ago and had to put in my debit card information. Two days later someone had spent over $200 + at a service station buying gas and other things. My bank investigating, tracked where it was used but couldn't give me any more details because of the investigation. Never ordered from them again. Never put your card number in unless you want someone to use your card information.”

Helpful Report

Posted 5 years ago

“Charged, for paid for 18 items, refunded for 10 only, confirmed 3 for shipping, however no order history of remaining 5 orders. Uninstalled app, lesson learnt the hard way 😏”

Helpful Report

Posted 5 years ago

“They charged more than 100 euros in my card despite I just bought 5 or 6 euros. I spent almost two months trying to get the respective refund but I didnt get even an answer. So, if you buy here is higly probably that you lose your money. This is a scam and they are thieves.”

Helpful Report

Posted 5 years ago

“less than 5 stars,,, crocked con artists, will fraudulently charge your card in small amounts, and then pretend they don't know what youre talking about when you email them, they have no number you can call them at, had to get the card company involved. and then they disable the customer service in the app, and the order history.”

Helpful Report

Posted 5 years ago

Helpful Report

Posted 5 years ago

“Their electronics are fake and knock offs. They fagged my account cause they didnt want to fix my problem and i wanted the gps and they told me they would send something for me to download canada and Usa maps on the gps i bought. Out of 5 electrinics i got 1 that was good and that was a tv box and only reason that worked cause i could erase and put a program on it. The battery pack they sent me would only do one charge and a light was stuck on. The first gps they sent was not what i ordered and the s10 plus does not work for canada towers and i took it to case depo moncton to find out. It was a knock off ot fake. So they refunded me but i ordered another gps cause i thought a mistake was made and i wanted the gps but they flagged me cause i wanted to get the downloads on the gps for canada and the usa. But every link they sent did not work and i sent them what error it said and that was copy and paste i had lots of garbage sent to me. And they are the worse ever. Im back at Amazon cause what ever i ordered was great and i thought i was getting a deal but the deal was sour. Be very careful of this site and they will be going out of business if people send their products back. Long mail waits for trash. Spent alot of money there. Wish is trash only keeping my account till i recieve the rest of what i ordered. Once they fagged you. You can not return or get refunded. Wish is nothing but a bunch of trssh”

Helpful Report

Posted 5 years ago

“I think they are scammers. They put these products on for $1 and charge the $1 for shipping. After 24 hours they tell you that you were not the first person! So they had my $2 plus maybe another $ million and they make interest each day they have your money. So I think that is how they make free money from us.”

Helpful Report

Posted 5 years ago

“do not enter your payment information on this app they do not do refunds if anything goes wrong do not order anything not recommended”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews