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Wish Reviews

1.2 Rating 3,671 Reviews

5 %

of reviewers recommend Wish

Company Reviews

1.2

Based on 3,671 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Wish 1 star review on 28th February 2023

Wish 1 star review on 1st December 2022

Wish 1 star review on 26th October 2022

Wish 1 star review on 22nd October 2022

Wish 5 star review on 21st July 2022

Wish 1 star review on 13th April 2022

Wish 1 star review on 13th July 2020

3

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The items that I actually arrived arrived late. I was not allowed to pick them up. I was given a partial refund. Including so-called re-stocking fees. According to the store I try to pick them up from, nothing is ever restocked. It is just thrown on the floor in bags. I was never able to pick up my burgeon days. Customer service is the worst ever. Such poor communication skills. No one cares. The worst site ever! Stay far away!”

Posted 2 years ago

“Falsely advertised interactive bear. Does not work very badly made not fit to give to a child BEWARE OF THIS STORE”

Posted 2 years ago

“Returned an Andriod tv box 28th July 2021 tracked & Signed for haven't received the Refund going on for 4 months the contact support outfit keep sending different automated replies none of which replies to my refund the company are fraudsters they have my money & the returned item not a bad Scam only way of getting in touch is through there unless contact support messaging no telephone”

Posted 2 years ago

“Best quality and cheap prices compared to amazon”

Posted 2 years ago

“Paid 100$ for smartphone from WISH - camera doesnot work, NO 5G, cheap body plastic&screen... returned back, NOT WORTH AT ALL ... cool pictures on WISH site, but in real life - chep sh**t!!!!”

Posted 2 years ago

“Miss number one freight company”

Posted 2 years ago

“I have orderd 6 items in the last Yr 4 did not turn up .But I was given ans instant refund .”

Posted 2 years ago

“Wish is a big scam! Everything is fake there, the pictures, the goods, the support. Dont buy anything or never make a account there.”

Posted 2 years ago

“They mail me a piece of junk that I didn’t order and refused to refund me my money Wish is a rip-off company Do not BUY FROM WISH”

Posted 2 years ago

“On October 6th i placed an order from Wish.com for multiple items totaling $114.46. One of the items a "Portable 1080P HD Mini Projector" was suppose to be shipping from China. On the 14th they magically sent me a fedex tracking number for a FedEx Priority Overnight envelope and have it showing delivered in my city on the 15th. This item was never delivered to my address. In fact i have FedEx lnSite setup and this item was never sent to my address as it would show in my fed ex account. If you look at the detail of the fedex shipment 284914101649 it's a fedex envelope weighting only 8 ounces and it came from Fatco Skin Care https://www.fatco.com not Wish. A project would not fit in an envelope, nor would it weight only 8 ounces. Wish.com is just a scam, they steal tracking numbers for packages going to your city. I have reach out to Wish.com multiple times and they refuse to refund me.”

Posted 2 years ago

“Garbage company based in China with office of call in San Francisco. Over the last year the customer service has deteriorated to the level of infants that simply cannot understand that the items sent are defective. Labels are incorrect as I bought a 2xl men's pants and the waist wasn't even a 30. No exchange no refund unless I send it back to China? That's the same as if I just kept the item. Use credit cards cause you'll be disputing charges until they are banned off your account. Good news is. Banks and cc companies side with their customers. Reverse these charges up.”

Posted 2 years ago

“Good less prices”

Posted 2 years ago

“Dont be fooled by the pictures you will be sent faulty good you will be given excuse after excuse no refund will be sent you have been warned. If I could give no stars I would.”

Posted 2 years ago

“Wish is a scam ,they allow fake sellers to sell fake stuff, i order a laptop , they send me a memory card instead. 👎👎👎👎 The wish support told me that the seller did the right order ? What ? Paid £100 for a memory card ? Disgusting !!! Be careful people they are ripping off your money”

Posted 2 years ago

“Absolute shonky company. 95% of order was nothing like advertised. AVOID”

Posted 2 years ago

“After reading these reviews I’m not the only one Got sent different product to what was pictured and what was portrayed They say I got what I ordered so feel ripped off by wish would not recommend using them”

Posted 2 years ago

“Wish is a scam, bogus, and definitely a fraud…i ordered few items last july with expected delivery on aug 29… unfortunately the items were not delivered. Im expecting a refund this october and nothing is coming on my account for refund processing…their order tracking is fake..everything about this wish is not true”

Posted 2 years ago

“Absolutely terrible. Goods not as described. Size labelled on goods not actual size. No refund or exchange honoured. Don't buy here. Auto broken English responses from customerservice.”

Posted 2 years ago

“I bought a union watch the add showed it to be a very nice automatic watch , lol not even close what I was sent was a very very cheap counterfeit that was all scratch up the glass was chip and it was not a automatic it was a quartz , the watch did not even work at all I mean really bad counterfeit and I paid extra for the so called luxury version of the watch. Total scam”

Posted 2 years ago

“I would give zero if possible-what a scam! I bought a dress for £30 and when it arrived the dress inside was a completely different style to what I ordered. I contacted customer service immediately. They said to send a picture of the packaging label which I did-but then they said I have the wrong label? That’s what is on the packaging so I’ve contacted them saying this and they declined my refund because it’s the wrong packaging for this item. I’m furious because if it’s the wrong dress that was sent, how do they expect to get the right label…but somehow it’s my fault and I’ve lost £30”

Posted 2 years ago

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Wish is rated 1.2 based on 3,671 reviews