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Wish Reviews

1.2 Rating 3,688 Reviews
5 %
of reviewers recommend Wish
1.2
Based on 3,688 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 28%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 28th February 2023
Anonymous
Wish 1 star review on 1st December 2022
Anonymous
Wish 1 star review on 26th October 2022
Matt
Wish 1 star review on 22nd October 2022
Cameron
6
Anonymous
Anonymous  // 01/01/2019
Over period 2 weeks ordered total 3 watches. Very good prices including just pay for postage for one. The 2 automatic watches only work for a couple of hours when shaken for several minutes before putting in wrist. Totally useless. The free watch, paying just for postage, arrived with smashed glass. 3 watches 3 USELESS items.
Helpful Report
Posted 6 years ago
I order a portable oxgen concentrator couldn't use it ,returned it same day, they lied over and over ,would refunded me ,all I het is lies,haven't received it yet all BS.,been since Nov.11th 2018.Their liters.
Helpful Report
Posted 6 years ago
ORDERED 2 items. Only got one after 2 months. Never received the 2nd order and they wont do a dam thing about it, except give you a runaround! DO NOT ORDER FROM THIS SITE!
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Posted 6 years ago
DO NOT ORDER FROM THIS SITE!!!! YOU WILL NOT GET WHAT YOU ORDERED IF YOU GET IT AT ALL! AND THEY HAVE ABSOLUTELY NO INTENTION OF HELPING YOU IF YOU DONT GET IT!!!!! COMPLETE WASTE OF TIME AND MONEY!!!
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Posted 6 years ago
0 stars! DO NOT ORDER FROM WISH!!! I have ordered and paid for several items. Most I have never received or they were very poorly made or defective. Some items took so long shipping that I had forgotten that I had ordered it. Save your time, sanity and your money!!!
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Posted 6 years ago
Dont be drawn in by the low prices. Often the S&H cost more than the actual item does. I ordered 16 items from Wish.com before Christmas. To date I gotten five. I went in last week to cancel the remaining orders (many of which were marked delivered) only to be told that I can only cancel ten and that I have been placed on a list as a bad customer. If I want to get back into "good standing" I have to purchase more stuff that I will never get. I am taking the loss of passing the word to as many people as possible to avoid this site and save your money and time.
Helpful Report
Posted 6 years ago
All of the items (~10) that I ordered were very poor quality of material and constructions. There is no way that they were originally $75 or more. That is false advertising! Return process is HORRIBLE. I buy clothing online frequently and this was the worst. They want you take a picture of each item and upload each photo to a separate message to an agent about why you don’t want it. Then an agent is supposed to reply in 2-3 business days. I have yet to get a message on any of them. There is also no way to track that I sent the message. Lastly, I’m guessing that by the time they respond (if they do) it will be past the 30 day window and they will refuse to issue a return. This company should be turned into a consumer protection bureau. That may be my next step.
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Posted 6 years ago
They're lucky I'm not fighting them over less than a Starbucks coffee worth of jewelry I never received that would've probably turned my skin green anyway. I'm just annoyed that they push you to use their automated "helper" and, when you click the option to escalate it to customer service, they tell you too bad and to "contact us if you have any more questions." Received other jewelry items in my order though, and no issues. But still. F them.
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Posted 6 years ago
They suck I have like 15 fairy lights I paid for that had battery packs that ya usb cord and I can’t get refunds 😑
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Posted 6 years ago
I cant believe how less of a product you really get. As in- I ordered am Argon oil for my hair which was actually shipped from China, took 6 weeks to get to me and when I opened it, it smelled like fermenting fruit/alcohol, I threw it right in the trash, deleted my wish account and I will NEVER come back. On top of everything else being so cheap, your shipping costs are ridiculously high!! Never will I reccomend this to anyone!
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Posted 6 years ago
Garbage material, way smaller than size ordered. Can't emphasize how POORLY constructed the clothes are. DON'T WASTE YOUR MONEY!!!!
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Posted 6 years ago
Wish ordered something on my account and "I must of ordered it my mistake." I assure Wish I did not ordered the item that was sent to me. I had to pay for the items and the shipping. Then I had to pay to ship them back. I dealt with Wish for a month with this issue. Finally I just had enough and told them to keep the refund and that they were s bunch of thieves.
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Posted 6 years ago
Do not use this company! They will rip you off!!! They stole 300 dollars from my mom who's dieing from cancer. They refuse to help me or return money!
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Posted 6 years ago
I have been using wish.com and the wish app for a couple years. I have bought eyebrow kits, makeup, crop tops, socks, frosting knives, garlic press, shirts for my kiddo, DBZ hoodie for my bf etc etc small things. Every order I have placed with them has ALWAYS been $15 and under. And every item I buy is never over $5. C'mon people, it's a site based in China, if you think spending $400 on a laptop is wise, ya need help. There was a time when I ordered a bathroom rug and it turned out to be the size of a placemat but I was not mad because I only spend $2 on it lmao it now serves as a little placemat for my floral arrangement on my coffee table haha. My advice to everyone having negative reviews....don't order from them for starters if you've had a bad experience, expect items to take 3 to 4 weeks to get to you. Make sure you read everything including all reviews for items you want to buy. And if an item doesn't have a review that's a red flag. Also be smart about what you buy, ex. if they have $75 wigs on wish and you really like it STOP and just go to a beauty supply store near you.
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Posted 6 years ago
Absolute trash
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Posted 6 years ago
WORST EXPERIENCE EVER, YOU DOUBLE CHARGED ME ON A ORDER AND NOBODY WILL HELP ME. I HAVE BEEN EMAILING BACK AND FORTH FOR ALMOST A MONTH NOW. WORST COMPANY TO DO BUSINESS WITH!!!!
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Posted 6 years ago
I would like to thank each and every one of my dear friends who put up their comments on this site. I was impressed by the cost of the items and was going to make a big purchase. Fortunately I went on to check out on the reviews and low and behold 80% negative. WoW!!! I stopped and decided not to buy anything I hope customers first check the reviews before buying. Thank you all for placing you comments for all to view.
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Posted 6 years ago
This has been THE WORST online purchase & customer service experience I've ever encountered, ordering online! I've become extremely frustrated as Wish and their app that stated the items I purchased, were delivered and nothing had been delivered at all, then I was unable to get thru to anyone at Wish: email, phone, nor chat. What type of company has absolutely no means of communication, but ways to take payment?? I felt so embarrassed that I had ordered from a company, with absolutely no way to get in touch with customer service 😡😱 to rectify any situations. I had no choice, after days of no communication, to contact my bank with all the information + I deactivated & removed the Wish app from my phone completely!! I WILL NEVER order from wish AGAIN!!!! This has truly been an exhausting + horrific experience, and I will not allow Wish to EVER do this to me again!!!! -The Person Who Will NEVER Order From Wish AGAIN
Helpful Report
Posted 6 years ago
This has been THE WORST online purchase & customer service experience I've ever encountered, ordering online! I've become extremely frustrated as Wish and their app that stated the items I purchased, were delivered and nothing had been delivered at all, then I was unable to get thru to anyone at Wish: email, phone, nor chat. What type of company has absolutely no means of communication, but ways to take payment?? I felt so embarrassed that I had ordered from a company, with absolutely no way to get in touch with customer service 😡😱 to rectify any situations. I had no choice, after days of no communication, to contact my bank with all the information + I deactivated & removed the Wish app from my phone completely!! I WILL NEVER order from wish AGAIN!!!! This has truly been an exhausting + horrific experience, and I will not allow Wish to EVER do this to me again!!!! -The Person Who Will NEVER Order From Wish AGAIN
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Posted 6 years ago
There should be negative stars. This site is a complete rip-off. Ordered several items and they are all JUNK. Learned my lesson.... should've done my research before ordering.
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Posted 6 years ago
Wish is rated 1.2 based on 3,688 reviews