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Wish Reviews

1.2 Rating 3,687 Reviews
5 %
of reviewers recommend Wish
1.2
Based on 3,687 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Over A Month
On-time Delivery
Greater than 28%
Accurate And Undamaged Orders
Greater than 73%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Over A Week
Customer Service
1.3 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better

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Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 23rd May 2024
Joseph Gracie
Wish 1 star review on 28th February 2023
Anonymous
Wish 1 star review on 1st December 2022
Anonymous
Wish 1 star review on 26th October 2022
Matt
Wish 1 star review on 22nd October 2022
Cameron
6
Anonymous
Anonymous  // 01/01/2019
After 3 years i haven't gotten my stuff on wish. THIS IS A SCAM. wasted $349 on and still haven't came. I'm staying with trusted sites now. NEVER BUYING HERE AGAIN
Helpful Report
Posted 6 years ago
I did not get the dress I ordered. They never sent the correct one or reimbursed my money. I will NEVER order from them again & strongly encourage you not to either. Also, they are in China so it takes forever to get your order.
Helpful Report
Posted 6 years ago
This company clearly makes money selling cheap fake items from China to people who don't realize the difference. And then, when someone complains, Wish "flags" their account and says they need to buy more cheap crappy items to get the flag removed. Do not buy from this company.
Helpful Report
Posted 6 years ago
First I received broken item. I ordered a TV stand, which arrived with 3 broken boards. I sent message to a Wish support, upload a pictures of broken boards and the response was in 48 hours we will contact you.... That was going on back and forth with Wish support for more than 2 weeks. I ask for refund, but in order to get a refund they told me to ship it back to the store on my own expenses. That means I bought an item for $170 and the shipping back cost $130. This is my worst experience with shopping on line. If you think should you order something from this app, do a research first. I WOULD NOT RECOMMEND THIS APP FOR SHOPPING.
Helpful Report
Posted 6 years ago
Ordered an IPAD from wish.com and they sent me an empty case with just a keyboard. Sent them several emails but their site does not let me enter the picture of the IPAD and without the picture it will not allow me to submit and Wish customer service does not entertain emails.
Helpful Report
Posted 6 years ago
I got charged $40 for a $4 item voice my opinion to wish about it been getting harassing calls all night long they have no intentions of refunding my money I guess it's my own fault for dealing with a communist country also I seen a live PD this weekend ready sold some poor sap counterfeit money on one of their stores sites finally I got so discouraged with trying to recover my $40 loss did I told him to put it where the sun don't shine please if you have any value for money folks go to a dollar store get better deal
Helpful Report
Posted 6 years ago
In the past i have ordered some shoes but could not get into them at all. sent a picture and soon after was issued a refund. But at the end of january ordered some gold pyjamas for my husbands birthday. Oh they came on time but guess what! They were females. They were no good to me as to small and no way a man could possibly wear them. I was asked to send a photo of them which i did since feb 10 a refund has been processing. Now they keep asking for tracking ref which is in the account anyway. I dont think they know what their doing. As one person said via an email thank you for uploading a photo of the item.Than within 1 sentence asked me to upload a photo. I am as of yet still awaiting a refund on them. They have said they need the tracking ref to investigate if they sent the wrong item. Well i ask you what is right about female pyjamas for a male set. i thought it should not too long to sort so ordered what was indicated on the web as mens pyjama set so thought they cannot get that wrong surely. They have arrived today but this time there is the top half no bottoms. I have now reported my complaint to the ombudsman as they just keep going around in circles. Once I get my refunds I will no longer have anything to do with them! As far as I'm concerned they are just sheer con merchants. But am not giving in until it is resolved. i have even told them that I have now taken a step further as fed up with their attitudes.
Helpful Report
Posted 6 years ago
It has turned from a two week shipping guarantee to now a 45 day predicted arrival date for my tactical military boots. I’m never shopping with this application EVER AGAIN.
Helpful Report
Posted 6 years ago
I ordered 2 dresses and was so excited to get them, until I tried them on and found out they were way too small, despite me ordering thema size larged than my regular size. When I contacted Wish, they just ignored my emails, twice. It's interesting when you have questions about buying things they respond to you, but when you have a complaint they disappear. I feel Wish owes me about $100 for the items that don't fit.
Helpful Report
Posted 6 years ago
They stole my money I paid 233$, 60$ for shipping and I didn’t get anything and no one call I send them 1000 times that I didn’t receive and I want my packages don’t want to refund and simply nothing happens have been waiting for 6 months to post this! I only receive automated responses.
Helpful Report
Posted 6 years ago
Ordered a hand held steam cleaner. The plastic bottle was badly dented. I have been dealing with customer service for six weeks, with no resolution in sight. Just getting the run around with emails. Not worth the frustration. I guess you get what you pay for and I won't be paying for Wish again!
Helpful Report
Posted 6 years ago
I ordered 5 things. A hat which I got, two free garden seeds which I paid shipping for and never got and a denim dress which I never got. I also order a suede bag which I got but it was the wrong bag-it wasnt grey or suede. So out of 5 things I ordered i paid about $35.00 in shipping and got one correct order. There are not any return instructions provided. So its a shipping fee scam and it takes FOREVER to get anything. I give this zero stars
Helpful Report
Posted 6 years ago
This website just sell junk products ! Avoid them ! Don’t waste time and money for garbage stuffs !
Helpful Report
Posted 6 years ago
I'm still having a bad experience. I have not received my order and efforts to contact customer service via their a website or phone is impossible. And worst, when I use their automated customer service chat, after querying me about my order, I get this ridiculous response " Your account has been flagged for excessive refunds. Shoppers who abuse our generous refund and return policy negatively impact the entire platform and all other shoppers. We routinely audit accounts to ensure the best shopping experience for everyone. Once your account is determined to be back in good standing, you will be able to contact customer support and / or request refunds again. In the meantime, you will still be allowed to make purchases and we look forward to continuing to serve your shopping needs." At this point, the option is to return to shopping or leave the site. Now, to get in "good standing", they want me to shop more. Are they serious? I've never been contacted or complained about until this ridiculous order. Now, no one is reachable to resolve my concern. They have some serious Customer Service issue both on the site, on Facebook, on phone, and apparently, also here based on the ratings.
Helpful Report
Posted 6 years ago
Over period 2 weeks ordered total 3 watches. Very good prices including just pay for postage for one. The 2 automatic watches only work for a couple of hours when shaken for several minutes before putting in wrist. Totally useless. The free watch, paying just for postage, arrived with smashed glass. 3 watches 3 USELESS items.
Helpful Report
Posted 6 years ago
I order a portable oxgen concentrator couldn't use it ,returned it same day, they lied over and over ,would refunded me ,all I het is lies,haven't received it yet all BS.,been since Nov.11th 2018.Their liters.
Helpful Report
Posted 6 years ago
ORDERED 2 items. Only got one after 2 months. Never received the 2nd order and they wont do a dam thing about it, except give you a runaround! DO NOT ORDER FROM THIS SITE!
Helpful Report
Posted 6 years ago
DO NOT ORDER FROM THIS SITE!!!! YOU WILL NOT GET WHAT YOU ORDERED IF YOU GET IT AT ALL! AND THEY HAVE ABSOLUTELY NO INTENTION OF HELPING YOU IF YOU DONT GET IT!!!!! COMPLETE WASTE OF TIME AND MONEY!!!
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Posted 6 years ago
0 stars! DO NOT ORDER FROM WISH!!! I have ordered and paid for several items. Most I have never received or they were very poorly made or defective. Some items took so long shipping that I had forgotten that I had ordered it. Save your time, sanity and your money!!!
Helpful Report
Posted 6 years ago
Dont be drawn in by the low prices. Often the S&H cost more than the actual item does. I ordered 16 items from Wish.com before Christmas. To date I gotten five. I went in last week to cancel the remaining orders (many of which were marked delivered) only to be told that I can only cancel ten and that I have been placed on a list as a bad customer. If I want to get back into "good standing" I have to purchase more stuff that I will never get. I am taking the loss of passing the word to as many people as possible to avoid this site and save your money and time.
Helpful Report
Posted 6 years ago
Wish is rated 1.2 based on 3,687 reviews