Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Wish made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“They are really to thief. Decrease from my amount imidiately but suddenly change price and no order proceed. When I asked for refound they said me MAYBE in next 3 WEEKS. I think that they never will refound my money back and only wanted to make empty my account imidiately.”

Helpful Report

Posted 5 years ago

“I never received items that i ordered 3 months ago. they gave me a fake tracking number and went as far as changing the arrival time to an additional 30 days wait. Never refunded my money. Beware not worth taking the risk.”

Helpful Report

Posted 5 years ago

“I made two orders one from another app and one from wish the other order was delivered long time in the provided date and for wish hmmmm it's a long story,I was meant to get my order yesterday but didn't get any signs to that I will receive my order. And to my surprise today morning they pushed it for one week and a half delivery on 26 what is the essence of informing the customer you can't deliver, I will never buy from wish ever again am now waiting for the date extended and as soon as I get the order will uninstall the app.”

Helpful Report

Posted 5 years ago

“They're doing it to me too.... All my Wish order 'shipping by' due dates keep getting pushed back Every single week.... It's been Months! Never shopping Wish again!!!!! Not worth the buck saved if you Never get your stuff or even returned money for NO goods received! Scamming thieving bas... 😠 You get the point.”

Helpful Report

Posted 5 years ago

“Total scam and thieves. Took my money never got my order and every time I request a refund they tell me to that my order is still coming just running late. They have delayed shipping 4 times it’s been months and no refund. Do not order from them”

Helpful Report

Posted 5 years ago

“Ordered items paid for, but never received. Delivery dates kept on changing online. Refund not received. Worst online business I've ever encountered. Don't order from Wish!”

Helpful Report

Posted 5 years ago

“I ordered on April 24 (a few small bottles of hand sanitizers at a steep price). They claimed the shipping date was April 26 and delivery would be on May 14. The date kept being pushed back, and as of today the item seems to still be in China. I asked for a refund and was told it is not possible (back in May). Now the message says "delivery is delayed". Complained via Paypal and received no answer from the merchant. Decided to escalate via Paypal and ask for a refund. I believe these people are charging money and NOT shipping. Please do not order from this company just to save a few bucks.”

Helpful Report

Posted 5 years ago

“Buyer beware :-( Ordered one item 4/17/2020 and it has yet to be received! Every time I inquire about its status, they add 30 days. Ridiculous and I canceled order since there are so many poor reviews. I found exact same item on Amazon for less cost. 2-3 day shipping.”

Helpful Report

Posted 5 years ago

“I have ordered several times from Wish. Received in a good time. Good items. This year I haven't received items ordered a month 1 or 2 ago. They are here in the USA, they came from China 2 Weeks after order. Wondering why and who's holding it. I have always received refunds and discount.”

Helpful Report

Posted 5 years ago

“My seven items have been in China since May 21, 2020. I will file a BBB complaint if I either do not receive my merchandise, or a complete refund, by June 30, 2020.”

Helpful Report

Posted 5 years ago

“Terrible service, difficult contact, I still haven't received my shoes, you sent me a message that I will receive them by May 30, I want to get my money back this scam.Do not buy, I have neither shoes nor money and I do not know how to recover them, because there is still no way to contact them, their support is not effective, not responding, the worst online shopping, just a scam”

Helpful Report

Posted 5 years ago

“I'm only giving one star because I have to, in order to write a review. I placed several orders totaling around $50.00 over two months ago. I ordered dog clothing and still have not received it. The date keeps changing and the package is still in China. I have sent 4 emails through customer support and have never gotten a return response. They claim they will contact you within three days LIARS!!! cannot get a phone number for them either. They do this in order to avoid giving refunds. Horrible customer service experience I have ever had. I will absolutely NEVER order from them again. Two week delivery hmmm not on mine. If you need anything for a special occasion do not order through wish!”

Helpful Report

Posted 5 years ago

“I ordered a phone case cost £7.40 on the 30th April it’s now June the 12th. Every time I go onto track my item it comes up with a different date every time when it is supposed to arrive. I would advise anyone thinking of buying from them not too. Scam company rubbish it’s all automated so you never get to speak with anyone. The company should be taken down.”

Helpful Report

Posted 5 years ago

“Horrible shopping experience!! Dont ever trust the reviews on Wish website or App, full of lies!! I know the stuff are cheap but they are cheap made, no quality at all! Very slow delivery made you wait 3 months for your single package. Their customer service believe 3 months is about the right time (WTF?) and you cannot cancel the order once you place it.”

Helpful Report

Posted 5 years ago

“I WISH I had read the reviews. I am having the same experience as most. This company is a SCAM and a FRAUD! They need to be exposed and shut down. I intend to escalate this to higher authorities. At this point it’s not about the money anymore. It’s the principle...liars and cheats!!!”

Helpful Report

Posted 5 years ago

“Wish is a FRAUD!!! The estimated delivery dates are just a wild guess. After waiting 2 months for my items, I ordered the same items from Amazon and had them in a week. I asked for a refund and was told they could not issue because I was “still in the window of estimated delivery”. However, they extended the delivery date multiple times (see a scam here?). Finally they put the money (only for delivery) onto my wish account. When I asked for the money to be placed onto my credit card instead, I was told this cannot be done. (In an attempt to get you to purchase more from them) At that point, it was not about the money but the principle. I am STILL fighting to get my money back!!! DO NOT order anything from Wish! There customer support is beyond sub par and their agents only respond with scripted messages. Why are they even there? They are useless. This company needs to be exposed and shut down.”

Helpful Report

Posted 5 years ago

“I ordered a lot of stuff may 19 it's now june 11 and I've received only 1 mask which doesn't have filter like it said. Dont order from this site they charge your credit card though that day, then change delivery dates at this point I believe I'm out of the money I paid. I probably wont see these items everytime I think my stuff be delivered next morning the dates of estimated delivery is now July 1st. Trust me dont ever order from this site, bunch of no good SOBs I am really upset I would never had ordered, I should have read reviews I'm mad at myself but I just wanted to pass this on for future shoppers, shop elsewhere”

Helpful Report

Posted 5 years ago

“Products come from all over the world but mainly China. Delivery went from 10 days to 6 weeks. Promised promotion was cancelled after I paid. Nothing but a scam. DO NOT BUY THROUGH WISH.”

Helpful Report

Posted 5 years ago

“When I ordered, the timeline on receipt of the product was 10 business days or so. Turns out the product is shipping from China, and deadline is now July 26 [I placed order on June 7)?! If i had had a clue, would NOT have ordered from them. And of course now I can't cancel the order since it is already in transit. People, do better research than I did before buying.”

Helpful Report

Posted 5 years ago

“Please avoid WISH at all cost. My experienced with WISH is really terrible. I came across the website when l searched for products. Then l made 14 order sometime in March because the products are much cheaper compare to other sites. Up to date l haven't received a single item from Wish. Further hurting me, in May WISH informed me that a few products are no longer available and refunded my money. Unfortunately until today l haven't receive my refund when l check my bank account. To me, WISH IS A SCAM website.”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews