Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I will never order from wish again. There was something wrong with half the items I ordered and when I complained to them they did nothing”

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Posted 6 years ago

“Bombbarded with spam after usi g wish. Must be selling our information..Hope they dont sell our banking info. Will never deal with a company again that is so low handed.”

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Posted 6 years ago

“Absolute worst company to buy from, it takes over 30 days to get anything.. Half the time it's made of crappy material that falls apart or is made unwearable... Junk junk junk... Save your money”

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Posted 6 years ago

“As a new customer to the Wish.com website, I was experimenting with adding items to the cart and in error clicked buy. I immediately contacted wish asking them to cancel the order and to not charge my credit card. Three days later, wish has charged my credit card for items which i cannot use and do not want. I sent wish.com numerous emails and still no refund. Now i have go to the bank to dispute the charge they placed on my credit card. There is a contact number with a recording. The customer service is a sham, robots! The section where you send details to a robot agent constantly gives an ERROR 500 message. DO NOT SHOP AT WISH.COM”

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Posted 6 years ago

“Ordered and given one delivery date, tracking order now it's another 3-4 weeks after that date, question why and told if I don't get it in 3 months reach out for a refund?? terrible and I think this is a scam for the most part. You charge cheap prices, overcharge delivery and then don't deliver?? time to report for fraudulent trading I'd say.”

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Posted 6 years ago

“STOLED MY MONEY AND I AM GOING TO TELL EVERYONE I KNOW AND SOCIAL MEDIA THAT WISH.COM (http://wish.com/) STEALS CANADIANS' MONEY. You will not survive in the world market if you steal even small amounts of money because Canadians are very nervous about shopping on Chinese sites. I trusted them and took a chance and they ripped me off. I'll never order from wish again. Amazon is such a better online shopping site. If your stuff doesn't arrive you get the entire amount refunded.No problems very honest and trustworthy.On March 6 I ordered $28.71 worth of items from Wish.com. They were processed through my credit card immediately. I did not receive any of the 7 items or a full refund”

Helpful Report

Posted 6 years ago

“I ordered 35 different items from wish and only received 16 of them and Only the only way wish allows you to ask questions is through the wish app Windows .there is no way to contact anyone at wish .I would never order anything from wish again even if it's free. When I did use the Windows I did received refunds for 8 ? Of the 19 items I did not receive after that every time I tried to contact wish about the remaining items that I didn't receive they accused me of abusing their refund policy. You make me feel like I was some kind of a Thief or something. Talking about getting mad I was mad and then I couldn't contact anyone in person to talk about this after the accused me of that. This company was the thief. Beware of this company everybody.”

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Posted 6 years ago

“My boyfriend bought a welding helmet the first part of March.. It's now April 16th, still haven't received it and they won't do anything about it. It still says it's in "China". Customer service has no way to talk on the phone and won't resolve the issue. DO NOT USE THIS WEBSITE FOR ANYTHINNNGGGGGG!”

Helpful Report

Posted 6 years ago

“If I could leave 0 stars I would! I ordered a rose colored throw and I received a hot pink one. After fighting with customer service for almost a month via messenger (because you can't talk to a real person on the phone) they decided my case was resolved and I had received the correct item, even though I had uploaded pictures of the clearly wrong item. I will never order a thing from them again!”

Helpful Report

Posted 6 years ago

“my wife and i , found a great deal on wish , for seresto collars for dogs. we ordered right away, got confirmation and was thankful for the find. 6 days later, our order was cancelled. very disappointed in wish. first and last time we use this site. if it sounds to good to be true, it is.”

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Posted 6 years ago

“I order something on March 1st and still don’t have it. Terrible app do not order from this site.”

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Posted 6 years ago

“The stuff is junk. The watch I bought never worked, and the robot vacuum broke after 1 day. Good luck with customer service...”

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Posted 6 years ago

“after a couole of orders. none of my stuff ever came... no items no refunds.. scammers”

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Posted 6 years ago

“I’ve ordered a few times now.. items never come in on time.. and then I get refunded and it comes in almost 2 months later 🙄”

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Posted 6 years ago

“Add said buy 1800 silver US dollar. Received 1910 Mexican peso in lousy condition with fake aging gunk on it.”

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Posted 6 years ago

“1. The price changes when you add to your card. 2. Too much spam email from wish.”

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Posted 6 years ago

“if i get damadge goods or they are not shipped they time frame you say im calling better businss and reports you so i hope all goes welll”

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Posted 6 years ago

“Please let me know when I can expect my refund back amount back”

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Posted 6 years ago

“I ordered 1 duvet set @$35.00 they sent me the one, then two weeks later another one and I was billed $144.00 the phone number that's listed on the invoice is a full voicemail box and all attempts to get action online are stymied because they require a picture of the item but their website won't support it. My only recourse now is to dispute it with my credit card. This is by far the worst online shopping experience I've ever had”

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Posted 6 years ago

“Still waiting on about half of my order...the date kept getting pushed back, the last being March 23, 2019..and..nothing”

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Posted 6 years ago

Wish is rated 1.2 based on 3,687 reviews