Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shame I can't rate it 0. The item was never received or ever handled over to the courier, any messages just got ignored. Avoid big time as you'll never ge what you ordered.”

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Posted 5 years ago

“I have been trying to contact Wish about 4 items I have ordered and paid for in advance and cannot get any answers about when they will be delivered. John Stagg”

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Posted 5 years ago

“horrible people”

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Posted 5 years ago

“Cancel my order,I want a refund.”

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Posted 5 years ago

“Wish site falsely shows more items that you get. Prices change on purchasing or selecting items. Poor quality items and small sizing. Misleading wording. I have had refunds but it takes time to get your money back. I have now been refused a refund when the add showed about 15 lures and stated you were allowed 1. Not you got 1 lure that you did not get to choose!!! Totally a scam, switch and bait sight. STAY AWAY”

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Posted 5 years ago

“last year I used to order a lot clothes on the wish app for good prices in which they are the best for but the delivery and quality of most of their products has gotten worse and worse its too the point I deleted the app off my phone because they are trash asf now. This year I have been making the app give me all the refunds of products they never sent me to my house basically taking money from me. STAY AWAY FROM THE APP!!!!!”

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Posted 5 years ago

“This company floods social media with their adverts. First time I have ordered goods. Why does it take 2 - 3 months for goods to be delivered. Also it seems people have never received their goods. Payment is made upfront so this company should not advertise if they can't deliver.”

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Posted 5 years ago

“Poooooooooop”

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Posted 5 years ago

“I WISH I WISH THIS DAM COMPANY WOULD GO OUT OF BUSINESS. They are liars that take your money and never ever send your purchases. WORST COMPANY EVER!!!!!”

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Posted 5 years ago

“This company trying to do business in the way amazon do are just out and out yank scammers.its 18th March yet ordered January 26th. Excuses all the time of delivery dates.unable to track order, no place on page to message and a London number that is a complete fake.take your money and that’s yer lot,we keep building their coffers like idiots.we are English so let them get the full force of the uk law!!!”

Helpful Report

Posted 5 years ago

“They resolve issues on there own without input from the customer they dont even have people to talk to its all just computer prompts and limited option in a so called IM with support and then fraudulently make it look like you agreed to get a refund in wish cash to order another item that may never make it or at the very least take forever to get”

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Posted 5 years ago

“they sent me the wrong watch”

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Posted 5 years ago

“I ordered chip item but paid the shipping . Item never arrived and they say it's to late to apply for a refund. Pretty much stilling peoples money.”

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Posted 5 years ago

“There's no possible way to speak to a live person. They charge $5.00 per shirt you order even if you get two from the same store, it's $10.00 for shipping. DO NOT GET WISH CASH. They only give a partial refund. And they NEVER refund shipping. That's where they get you”

Helpful Report

Posted 5 years ago

“Wish quote extended delivery times but you place your order kNowing this but most times they fail to deliver on the promised date and regularly slip deliveries by weeks and sometimes months. When you try to complain and in some cases cancel the order because of failure to deliver on time your complaint is dismissed and refunds are refused. My recommendation is do not deal with this company even though the price is the lowest because you get what you pay for!”

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Posted 5 years ago

“Could not get intouch about my order”

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Posted 5 years ago

“This company is ridiculous. They take your money, don't actually send you a product, and when they mess up, they don't do anything about it. Delivery time is over 2 months for a hat. Estimated delivery date was pushed back by a month AFTER they took my money, and when I tried to explain that I needed to change the delivery address because of their issue/mistake, they wouldn't help me, instead blaming ME. Now, the hat will be delivered to an address with different people living at it and no way for me to get it. Customer service is a joke. No contact number and an automated chat bot which doesn't actually answer questions. This is ridiculous. It's all a scam. I'm demanding a refund. If you're even thinking about buying from them, think again. I hope they go out of business.”

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Posted 5 years ago

“i bought 19 dollars worth of stuff and then it sent me a text saying it was confirmed then 100s started to confirm that i didnt even do and it took about 1400 dollars and i will be taking this to law enforcement”

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Posted 5 years ago

“I ordered 2 items in Jan and one in feb I keep getting told my package will be delayed. It’s now mid March and still nothing. Will never buy from them again”

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Posted 5 years ago

“Ordered several items, on several occasions, they took money, only to be told WEEKS later item not available. Delivery costs are also quite high on some things. Contacting customer service is a waste of time, all automated replies. Sticking to AliExpress in future.”

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Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews