Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Wish made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“delivery dates are not even close”

Helpful Report

Posted 5 years ago

“I am waiting for my order more then 3 week no answer I think is fake site”

Helpful Report

Posted 5 years ago

“Que puedo hacer que cada vez que voy a historial de pedidos o servicio al cliente,a los comentarios me sale en blanco.me llegan mensajes que vaya a rembolsar de unos cosas que pedí y no me fue procesado y no me abre sale todo en blanco”

Helpful Report

Posted 5 years ago

“I had noticed a charge come out of my bank account for a large sum of money. I realised it was from wish. I contacted wish immediately as I did not place this order. They were extremely unhelpful during this process. I felt as though they were making it out to be my fault when I hadn’t even been on the wish app in months. They were telling me that it might be too late to cancel order etc. This went on for a few days via email. During this I had phoned my bank and gotten their advice on what to do. Throughout this wish was not being helpful, I finally had to say to them that I would be going through my banks dispute team if this wasn’t resolved immediately. Surprise surprise they were able to cancel this order and refund my money. Will not be using this app again.”

Helpful Report

Posted 5 years ago

“Ordered gloves a month ago and paid . They say they can’t ship and have a alternative shopper but still no update yet they are still advertising they have them and will ship LIE”

Helpful Report

Posted 5 years ago

“Here's the thing....if you are tempted to order something.... don't use your credit card or debit card..... get a gift card.... with just over the amount you will be spending..... don't give out your every day cards information.....”

Helpful Report

Posted 5 years ago

“I got a camera it was 1 of those cheap specials where u have so long you can only get it at a special needlees to say they b.s me and refunded me without notifications and its rediculous to expect that they would do the right thing and sell u what they offered u as a 1x special why bother if they wont sell it to u anyway”

Helpful Report

Posted 5 years ago

“Haven't received my items yet and, therefore can not comment on the delivery nor the quality, but what really annoyed me, that they sell a lot of good stuff for £1(+£1) and then cancel all of the orders. I bought about 6-7 of those items, naively expecting them to arrive at some point. But few days later all of them were cancelled. I am sure it is done for marketing/ advertisement purposes (I suppose, it is probably as with Amazon, the more stuff they sell, the quicker they appear on the top of all the items. But, this is fraud and waste of my time, therefore won't be buying from Wish again.”

Helpful Report

Posted 5 years ago

“Very bad experience I ordered two items with different time and both arrived broken. I don't recommend it”

Helpful Report

Posted 5 years ago

“de careful if you buy from wish I bought from them thought I would get it in a few days as it said would ship tomorrow only to find out it coming from China and I will get it the end of May or first week in June I tried to cancel and got this responce Thank you for reaching out. I understand you want to cancel this order. Based on the order details, the store already shipped the item and we're no longer able to make changes. May I humbly ask to please wait for the item first. This is because changes or cancellations aren't available while your package is in transit. Currently, the refund process is unavailable and we're unable to process your request right away as much as we want to, and I hope you understand. Wish provides a 𝟑𝟎-𝐝𝐚𝐲 𝐩𝐨𝐥𝐢𝐜𝐲 on all orders. For future purchases, you may cancel an item within 𝟖 𝐡𝐨𝐮𝐫𝐬 after checking out, you can cancel your order by tapping 'Cancel Order' under the item from within the Wish app or at www.wish.com/transaction We appreciate your patience and understanding on this matter. Romeo Ernesto Wish Customer Support”

Helpful Report

Posted 5 years ago

“Not trusted!!!”

Helpful Report

Posted 5 years ago

“Pretty rubbish site,bought a phone holder and was never delivered, enquired but never got help”

Helpful Report

Posted 5 years ago

“Efetuei um compra é não veio até hoje seu bando de ladrões filho da puta devolver o meu dinheiro seu corno sua mulher deve estar dando para outro.”

Helpful Report

Posted 5 years ago

“I could not cancel my order”

Helpful Report

Posted 5 years ago

“Bought a set of resistance bands for home use whilst in lock down. Obviously expected some delay in delivery - however have given me a date of mid May for delivery. This was not made clear when ordering. I tried to cancel. The app said that because my package was close to shipping they could not do this. I Tried to contact customer services. This gave me several options for contacting them. I asked for a phone call and the response I got was that they are only taking queries by app. I tried to talk to them via the app and it didn't work. Seemd to me they are using the current situation to profiteer and give no options for refunds, which is fairly disgusting.”

Helpful Report

Posted 5 years ago

“Says it's in California. Everything ships from CHINA and takes months. Plus we're in the height of the coronavirus and there's no one to talk to about a refund!”

Helpful Report

Posted 5 years ago

“I ordered 10 Pollution Mask Military Grade Anti Air Dust and Smoke Pollution from "Wish" on March 3rd and received an email from "Wish" on March 12th stating - WE GOT YOUR ORDER! Thanks for shopping with us! The store is preparing your item for shipment. Your item is expected to ship within the next 3 days. Instead of receiving my order on March 25th I received another email from "Wish"stating - Thank you for shopping with us. Per your request, we have refunded an item from your order. It will take a few days for your refund to be reflected in your account. Thank you for shopping with us & check back to find other items that may better suit your taste. I did not cancel my request "Wish" did so they could sell them to someone else for a higher price. It's called profiteering.”

Helpful Report

Posted 5 years ago

“I think this website is one of the worst out there. First of all, when you try and call them for a refund, they say they don't even accept phone calls! Second, the days for the package arrival keeps changing! This stuff is mostly from China, they're already trying to destroy other countries and now they can't even get product orders right! The website prices keep changing and I don't even thing I'm going to get my packages at this point. The stuff is cheap so expect cheap quality just use Amazon. Amazon is way more reliable and has faster shipping! I will NEVER EVER use wish again.”

Helpful Report

Posted 5 years ago

“SCAAAMMMM!If I could take a star, I would. They charged my credit card for the purchase I did not make. They do not have any phone number or actual customer service agent to assist you. The only way to contact them is to send an email and then they do not reply to any email.The stole my money and do not give a refund.”

Helpful Report

Posted 5 years ago

“i ordered two jumpers on 8th Feb and they arrived 25th March. I understand that the delay was probably due to the corona virus in China and I accept that. What Im not happy about is having to pay over £13 in customs fees just to get the items delivered. As the jumpers were a present and arrived too late I would normally return them, however I will have to pay the postage to return back to China so its cheaper to keep them. None of this was mentioned when i ordered the goods. Will never buy from this web site again”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews