Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,687 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,687 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Write Your review

Tell us how Wish made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Join the messenger group if you want your money back: Join my group on Messenger by visiting: https://m.me/join/AbZ-eelVSiCI3NS_ Class action is the way https://topclassactions.com/lawsuit-settlements/consumer-products/mobile-apps/917684-wish-com-class-action-says-website-sells-counterfeit-products/”

Helpful Report

Posted 5 years ago

“Wouldnt even give this wanker site a star. DONT EVER BUY FROM THEM”

Helpful Report

Posted 5 years ago

“I am still waiting on a package from Wish. It has been two days short of a month. I have read these reviews and am now afraid of my account getting hacked but, I am not sure what to do as I am still waiting on the package. As soon as I can I will be removing my account and I will never, ever order from Wish again.”

Helpful Report

Posted 5 years ago

“I ordered an item and 3 and a half weeks later it still hasn't arrived. They give you tracking which stops dead once the item reaches the US. Customer support is useless - thy use automated 'chatline' and standard responses. I'll be happy to pay a little more and get a decent service elsewhere.”

Helpful Report

Posted 5 years ago

“Not honest at all.. everything is just scam”

Helpful Report

Posted 5 years ago

“My account got hacked twice, they changed the password (din't even recieved an email) and when I got in, the name and country was different. And I also got all my wishlist deleted, my account was totally different. WISH only respond that they din't notice anything wrong WTF. They have a serious security problem right now.”

Helpful Report

Posted 5 years ago

“can not get refund on my order.will not buy from this company again”

Helpful Report

Posted 5 years ago

“My Wish account was hacked yesterday. I noticed something to the value of $219 had been taken from my bank account and charged to Wish. I cancelled the order before it had gone through and it bounced back, I didn’t notice that another order was made almost immediately to the value of $212. This morning while I was checking if the original $219 had come back I saw that the charge of $212 from Wish had successfully gone through. I went straight back on my Wish account to discover a different item was being sent. I reported it straight away, I reported this order twice throughout the day. I have received NOTHING from Wish, not even a message about this issue merely a copy of my complaint via email. I am appalled. I had to close my bank account because of this untrustworthy site!! DO NOT USE WISH WITH YOUR BANK CARD!!!!!!!! I assume Paypal is safer but if it’s linked to your bank card who knows. I WILL BE TAKING THIS FURTHER AND I WILL BE HOLDING WISH RESPONSIBLE!”

Helpful Report

Posted 5 years ago

“Absolute joke. Prices advertised vary according to size and then postage is added on each item if they come from different sellers. Cheap quality and sizes are rubbish. I chose to pay on receipt of items. When I tried to ask how to return items, I could not get any sense from robots. They tell me my account has been credited but I have paid nothing. Am tearing my hair out trying to make them understand I need to return them. I have now decided to put them away until they contact me.”

Helpful Report

Posted 5 years ago

“1.Prices of the same item if you look at next day are changed. 2. Main price in list showing cheaper but you look deeply its higher. I think wish is loosing trust about prices and quality so fast. No more wish from me. Its not fair and reliable.”

Helpful Report

Posted 5 years ago

“I didn’t receive three of my items but when I asked for refund I was accused of abusing the wish generosity . why? Because I had refunded by wish for two pairs shoes which were small when I asked to return them not to get refund and keep them ( they are useless to me anyway) and now I was end up with two useless pairs of shoes and three items which I have paid and not received. The Worst customer service ever.”

Helpful Report

Posted 5 years ago

“Probably the most fraudulent e-commerce company you'll ever find on the internet. The price difference in the cart vs the checkout is ridiculous. The items are deceiving; it was nothing like the images given. When we raised our opinion that the product received looked very cheap, our account was automatically deleted without any prior information. We found out that the items of similar cheap quality were available in the local dollar shops. Not worth the risk. Do not fall for misleading ads.”

Helpful Report

Posted 5 years ago

“Based on the reviews here it sounds like I got lucky. From the moment I set up my account, I haven't been able to make an order. The first order I tried to make from wish gave me an error screen saying that my account needed some extra info before it would be unlocked, and that I should email customer service. Their customer service is impossibly bad. Their first response acts like my account is phony, and so they restrict it even _more_. The following 5 responses all fail to understand my problem and are basically form-letter responses to vaguely related problems. Then they ask me to scan in my photo ID and send it to them! I've given up on this company, and based on how poorly reviewed they are for people who actually successfully made orders, it sounds like I got lucky that I didn't get that far.”

Helpful Report

Posted 5 years ago

“If you order from this company, make sure that you check the cancellation policy, it's restricted to 8 hours, which is ridiculous. If you try to cancel after the 8 hours, they tell you that the order has been confirmed by the seller and there is no way to stop it now, the only option they give you is to wait for delivery and then return the item. But you have to pay for postage to return anything. Also, if you use the App on your phone, be very careful, they've added a swipe to purchase which instantly purchases anything in your basket, we ended up with over 40 items being purchased by mistake, Customer Service recognised that it appeared to be mistake but would not help resolve the issue”

Helpful Report

Posted 5 years ago

“Do yourself a favor. Check the BBB BEFORE doing any business with this company. They are currently rated an F. Which is the worst. And there are plenty of reasons for this.”

Helpful Report

Posted 5 years ago

“it is all a fake”

Helpful Report

Posted 5 years ago

“I have ordered different products 3 months back no response no delivery. It is just a fake website that collects money.”

Helpful Report

Posted 5 years ago

“It has been 2 month and again they changed the date i can get the same thing here for the same price made a mistake never again”

Helpful Report

Posted 5 years ago

“beware!you will not receive what has been ordered or advertised”

Helpful Report

Posted 5 years ago

“totally different than photos fabric is almost transparent and very bad quality , order will not deliver all together, plus they asked me to pay additional shipping fees upon receiving although i paid already 20 $ when i ordered , so by contacting the customer service they said that i will not receive all items together and i have to pay different shipping fees every time i receive one of the order items !!”

Helpful Report

Posted 5 years ago

Wish is rated 1.2 based on 3,687 reviews