Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,688 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“More than 11 items not delivered, thats almost $80 with shipping. Will not reccomend this app.”

Helpful Report

Posted 5 years ago

“Wish has some good deals but be careful of promotions some are in place only to benefit wish such as there first buyer 1dollar promo this is a scam I have friends and family who have put through orders for this promo and have never been the first buyer including myself we have put in well over 1000 orders and have never been the first buyer so do yourself a favour and don't waste Ur time wish is good for savings but can also be quite sneaky although it don't do any harm financially to u it does still cost u time and frustrations”

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Posted 5 years ago

“This company has no customer service. There is no one to talk to, and their form letters do not answer your questions or resolve any problems. I often receive the wrong item, if I receive it at all, and it often takes over a month to arrive. Poor packaging as well. My last 6 orders were declined with no explanation. My bank says my account is fine, I used another card, and they declined the order again with no explanation, other the form letters that make no sense.”

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Posted 5 years ago

“If I could give zero stars I would - email me with a price for an item - follow links and it's twice the price - even worse than that, once you complain, you get bulk standard non personal emails back saying they appreciate your understanding - no offer of selling the item at the advertised price. Then when still complaining just start to ignore you! Worst customer service ever”

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Posted 5 years ago

“Garbage! This website and its app are total and complete garbage and frauds. DO NOT purchase anything from this app or site. They need to be investigated, if they can even be found. This is run by criminals”

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Posted 5 years ago

“Password reset came back in Russian. I called Wish and also sent an email. The call does not give you an option to talk to anyone, and the email said "We look forward to reviewing your case in the next 2-3 days. If it looks to good to be true, it probably is. NO THANKS.”

Helpful Report

Posted 5 years ago

“After ordering an item and the money was taken ,I was then told it’s out of stock,so I went back onto wish and ordered the item again but didn’t pay ,so if it’s out of stock why are you still letting people order it ???? I don’t think the item was ever for sale in the first place the picture of the item was taken from another website, so wish I hadn’t got involved with wish, also within a couple of hours of ordering from wish through my PayPal, my PayPal account was hacked my password was changed my email was changed And my security prompts were changed ????how the hell can that be🤷‍♀️ I’ve spoken to my bank and also reported the problem to PayPal, I’m going to see if I can get a tv station involved, )#RIPOFFBRITIAN and I’m told it’s 14 days to get my money refunded,,if I don’t get it ,watch out for a Facebook Campaign I’m not given up and I’m not going away I’m going to cause some shit”

Helpful Report

Posted 5 years ago

“I ordered several items on the same day. All items so far keep getting pushed further back for delivery day. One item said it was delivered and it wasn’t so I asked for a refund but says it takes up to 14 days so we I’ll see if I actually recieve this refund. I than noticed that my address keeps mysteriously getting changed to a name I don’t know to a country I don’t live in. I ordered something paid and than noticed the wrong address so I cancelled right away and was than flagged on their site. I can no longer request a refund. There’s no real person to speak to and I still have several items I’m waiting for that I can no longer ask for a refund on if I don’t recieve them . Total scam do not use this company it’s awful”

Helpful Report

Posted 5 years ago

“I ordered $30 worth of stupid socks . I was told my order was on the way 3 weeks ago it was taken off of my credit card I have the proof and now they're telling me it was never sent out because my credit card was declined which is total b******* because it was sent out and taken off of my credit card I will never order from wish again be very careful ordering from this online . I will never Wonder from this place again please be careful who you order from wish is definitely not someone I will ever order from again considering it's from another country.ever since I ordered from wish my credit card has been stolen online thank God that he couldn't figure out my CV w be very careful”

Helpful Report

Posted 5 years ago

“I ordered many products that I never received. The last time I ordered a bracelet, I did not receive it. I contacted customer service, they were supposed to refund me but never receive the refund. Do not buy from them”

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Posted 5 years ago

“WISH IS COMPLETE RUBBISH... they send mostly rubbish and their complete incompetents when it comes to customer service... I have written of 50 times telling them I cannot access my account, they respond by telling me they've replied in the app... this was after they told me I'd sent them a different email to use... not me!!”

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Posted 5 years ago

“do not order anything do not enter payment information not recommended”

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Posted 5 years ago

“Made 4 small orders, wish took my money and 24 hours later told me I wasn't the first buyer and my money would be refunded. Been 2 weeks and still don't have my money back! Do not use this service, complete scam! there is no possible way it should ever take longer then a day to put money back on a credit card!”

Helpful Report

Posted 5 years ago

“Several orders have been delayed and never received! Wish Support was uncooperative, and have cost me over a hundred dollars once or twice. Do not recommend their service to anyone anymore. Their service is deplorable! Undependable! Irrefutable! And most Unreliable!”

Helpful Report

Posted 5 years ago

“My order has been delayed and it’s already been a month and I still haven’t received it so I am NEVER ORDERING FROM WISH AGAIN!!!! And I advise you to never order from this thing again because it made me so mad because of how long it’s taking and wish, YOU LOST A CUSTOMER 😡”

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Posted 5 years ago

“So my brother order a ps4 from wish . I wish he order from some where else. But cause it was cheap. Then the delivery man sent it to another address we couldn’t figure out why . Because wish took it upon there selfs to correct our address with someone eles address worse ever I hate wish”

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Posted 5 years ago

“I ordered 3 items in August 2019. It is now November and I have only received 1 item. Constant contact just receives an automatic reply saying the goods have been delivered. They have not! I should have listened to the advice 'Do not touch Wish'.”

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Posted 5 years ago

“My wife bought something a year ago. Bad quality. Yesterday a charge of over $1000 was charged to my credit card. Luckily flagged by amex. Beware!”

Helpful Report

Posted 5 years ago

“Attention all: When you purchase from Wish just be aware everything is fake. I bought a watch it works for a couple of hours and it stops. I would have been nice if they had a customer's support team where you could complain about a product. I guess China does not know about that kind of principle.”

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Posted 5 years ago

“Paid for express delivery and was not here on the date I was to get it. Now they are telling me 8 more days.”

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Posted 5 years ago

Wish is rated 1.2 based on 3,688 reviews