Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,688 Reviews

5 %

of reviewers recommend Wish

Company Reviews

Questions

Metrics

1.2

Based on 3,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Shipping is ridiculous!!!”

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Posted 5 years ago

“Wish took my money And didn't receive my 7 items that I payed for??????? I fined customer service ,they never answer ??? Useless online customer service I believe the owner of wish is big criminal thief And should be broaght to justice Where's my moneyyyyyyy?????????”

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Posted 5 years ago

“I received the wrong size item but they sorted out the problem very quick customer service very good and received a refund with no problem Derek L”

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Posted 5 years ago

“Stay away, a $3000 charge was added to my credit card from these thieves.”

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Posted 5 years ago

“Just a JOKE I was charged for items which were not available. The 2 10 mil. bottles of essential oils cost totaled $6.00 and the shipping cost was $9.00 and the delivery date is in 5 weeks. I'm back with a fair and honest company AMAZON”

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Posted 5 years ago

“Ordered a lake float for over$60 and got a pillowcase and apology instead. Never refunded my money and no one at customer service ever did anything. Then it was over 90 days so I'm outta luck and my money.”

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Posted 5 years ago

“Extremely bad and unprofessional consumer service Product, a Citizen women's watch $60 not working scrap, I can not repair under warranty because it is not original. An incomprehensible, complicated process absolutely excludes return. I lost $60. This is my warning to all who want to buy from this place.”

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Posted 5 years ago

“SD CARD SLOT DID NOT ACCEPT SD CARD. ZERO CUSTOMER SERVICE!! JUNK SLL THE WAY AROUND!! BEWARE!!”

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Posted 5 years ago

“I order micro sd card but haven't recieved it. I think this is fake company to trap people.”

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Posted 5 years ago

“I'm giving one star because I can't give less. They advertise 1 dollar then charge 60. The products are cheap dollar store quality junk.. buyer beware we got screwed and so will you”

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Posted 5 years ago

“Abolute farce. Items not arriving, automated responses no refunds. Hopefully will shut down soon. I wish I had read reviews first AVOID AT ALL COSTS”

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Posted 5 years ago

“The worst Customer Service I have EVER experienced. I viewed a pair of Sandals on 2 occasions over a 2 month period, but DID NOT add to cart. I did order a pair of Sneakers, & provided credit Card details. When they processed this order they included not 1 but 2 pairs of the identical sandals that I had only viewed, & charged my credit card for The 3 items. Numerous emails about my complaint have been ignored apart from the automatically generated emails generally written in French. My advice is NEVER DO BUSINESS WITH THIS COMPANY”

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Posted 5 years ago

“My son ordered an item which he wasn't supposed to and i cancelled it within 20 minutes of the order being placed and requested a refund. 3 weeks later and i still have not received the money AND i cannot contact anyone about it. Also delivery takes forever and occasionally never arrives- again, you cannot directly contact someone about it and will wait forever to get you money back.”

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Posted 5 years ago

“do not enter your payment information on the app not safe to do so not secure at all”

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Posted 5 years ago

“disgusting customer service!!!! My account had been hacked and I did not recieve a response from WISH for 1 WEEK!! terrible.”

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Posted 5 years ago

“they didn't bring my pitbull I ordered for 50 pence”

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Posted 5 years ago

“Horrible customer service, charges me twice and then asked for a copy of my ID and bank statement to provide refund. Don’t shop here regardless of the price.”

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Posted 5 years ago

“this is a fraudulent app do not install,do not input your payment information,do not order anything,keep away from it at all costs”

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Posted 5 years ago

“Do not fall for these 50 Cent item scams on Wish. I purchased around 100 items & Received notifications on every single one of them that they were no longer available for that price after I had already purchased them so I had to go through all 100 items to inform them as to how I wanted to be reimbursed. I’m sure the whole purpose is so that you are fooled into just excepting “Wish”cash so that you buy things at regular price when everyone knows that the Quality of their items are horrendous. I normally wouldn’t have bought anything from there but at $.50 I guess you can’t go too wrong. But then again I was fooled. By the way you also don’t get back your reward points that you have earned from previous purchases.”

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Posted 5 years ago

“Ordered a metal hash rosin press and after using it a few times the inside started scraping, making tiny metal shards. DO NOT BUY.”

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Posted 5 years ago

Wish is rated 1.2 based on 3,688 reviews