Wish Reviews

Name: Wish
Rating: 1.24

1.2 Rating 3,688 Reviews

5 %

of reviewers recommend Wish

Company Reviews

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Metrics

1.2

Based on 3,688 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over A Month
On-time Delivery	Greater than 28%
Accurate And Undamaged Orders	Greater than 73%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Joseph Gracie

Wish 1 star review on 28th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a leather bag from Wish.com. They said it had been delivered on 26 October 2019....to someone in the US. I live in the UAE - WTF???? I have messaged them countless times for an answer on this issue, with absolutely no reply. DO NOT BUY from them as they are scammers.”

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Posted 5 years ago

“Price changed 3 times during transaction a huge ripoff”

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Posted 5 years ago

“Wish has been an nightmare. Do not!! I mean do not take a change. I ordered in July and still haven't received my orders. They call themselves giving me a refund of $2.00 twice, bu3 the order was $69.00 A total rip off and you can't speak with anyone!! WOW IS ALL I CAN SAY!!!!! PROCEED WITH CAUTION!!!”

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Posted 5 years ago

“I was going to use your service for Christmas shopping but your delivery is way to slow. No thanks.”

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Posted 5 years ago

“Poor shipping. Hats arrive damaged. Overpriced shipping charges are snuck into final price”

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Posted 5 years ago

“It was my first time using the app but I ended up disappointed. I will never make purchase on wish again. I order for items worth $139 and checked out with PayPal only to get multiple debits of additional $128. I immediately emaild them to tell them to refund my money immediately else I take up the matter legally and let the world know that they re dubious. This happened just yesterday. I hope I get my refunds and my items in good time”

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Posted 5 years ago

“I ordered a pair of nike shox. I waited over a month. Checked my mailbox on oct 31st and there was a package. When i opened it it i discovered that there was 1 kids shoe. I immediately contacted customer support, and i was told my account had now been flagged for abuse of the return policy. I have spent thousands of dollars on items from wish. And i have had plenty of good experiences with wish. But unfortunately they do not police there platform properly and in the end you will get scammed by there platform. DO NOT BUY ITEMS THRU WISH. And i used to love wish! I enjoyed ordering things for my family and myself. I am now waiting 5 to 7 days just to hear back for my appeal. They still haven't contacted me about this kids shoe i got scammed with. If i bought a pair of shoes from my local shoe store, i would be able to return them without any issues. I GUESS WISH THINKS THEYRE ABOVE THE LAW? Universal Karma is a real thing... ENJOY”

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Posted 5 years ago

“This is the worst company ever for refunds, returns and customer service. I ordered an item that was misrepresented on the website. I have tried numerous times to contact customer service to get a refund. There is no phone number. I was told via the website that they are working on my return. It has been over a month now. I am stuck with something I can’t use. This is the worst company ever. I tell everyone I meet to not buy from them. Horrible experience and expensive lesson learned. Never again.”

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Posted 5 years ago

“Over a month didn't get my refund”

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Posted 5 years ago

“I wish I read this reviews out of 20 items that I order not one item was processed in time they say and now they holding my money for two weeks befor They can refund me stay away from this website save yourself the headache and don’t throw your money.”

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Posted 5 years ago

“I didn't go through with the transaction because the price to be charged was greater than the advertised price. That's misleading and possibly illegal. The item I was going to buy was a purse.”

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Posted 5 years ago

“I have ordered quite a number of items on Wish. It took some time to get them and I always did until the last time I ordered and I did not get one of the items I purchased. When I contacted them online chat they said they would get back with me about my complaint. They never did! On the item (my orders page )it said that too much time had passed to get a reimbursement. How was I supposed to know that? So I got no chat with an agent, no item ordered and no reimbursement! I will never order another thing from them. Wish sucks!!!! I would not even give them 1 star if there was a zero there for rating!”

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Posted 5 years ago

“WISH should stop selling for bull$#!t companies! WISH is just as guilty, when you NEVER receive a product that you've paid for. WISH should take SOME responsibility!”

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Posted 5 years ago

“We order something from wish for over one month but still not get the item and hard to get refund. NOT RECOMMENDED TO ALL. WON'T TO BUY FROM WISH ANYMORE”

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Posted 5 years ago

“Scam Scam alert from China”

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Posted 5 years ago

“Very nice site, I didn't know whether to trust so I decided to take advantage of a promotion in which I can give a code that reaches 50% discount on the total cart, in exchange wish will send me further discounts on some products that interest me. (DISCOUNT CODE) : yltwdyp I recommend always using new accounts to get free shipping, and maybe using this code you will be able to get products at prices tending to cents found on the street! Good luck!”

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Posted 5 years ago

“Just ordered over 20 items and now they talking about they have to refund my money I hope they do I’ve been ordered from there before but lately it’s been a problem receiving my orders so hope I get my refund and my stuff been waiting on for a month now”

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Posted 5 years ago

“Ordered items September 9th. Today is October 30th and items have not arrived. Never again.”

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Posted 5 years ago

“I returned two items, one was cheap and the other was fairly high. I received the refund for the cheap one which was about four bucks. I have yet received a refund for the more expensive item.”

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Posted 5 years ago

“I paid 62.00 dollars for a carpet that is good for garbage comes from China almost a month to get it in a plastic bag 5 inches by 5 inches. I don't even know how to call what you send me. Never again and I will spread the scams of WISH.”

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Posted 5 years ago

Wish is rated 1.2 based on 3,688 reviews