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Cettire Reviews

1.5 Rating 1,409 Reviews
12 %
of reviewers recommend Cettire

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Cettire 1 star review on 14th March 2025
Anonymous
Cettire 1 star review on 14th March 2025
Anonymous
Cettire 1 star review on 14th March 2025
Anonymous
Cettire 1 star review on 5th March 2025
Elina
Cettire 1 star review on 5th March 2025
Elina
Cettire 1 star review on 27th February 2025
JP
Cettire 1 star review on 16th February 2025
Anonymous
163
Anonymous
Anonymous  // 01/01/2019
Are you a victim of an online investment or has been scammed?Kindly narrate how your Money or Btc was Stole. I guarantee you hundred percent your bitcoin/money can be recovered in total reach out to Email:b__r__u__c__e__n__o__r__a__2__5__4__(A__T)__g__m__a__i__l__.__c__o__m Call them on Whatsapp: +1 ( 3 1 8 ) 3 1 9 4 6 2 0.
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Posted 6 months ago
After ordering a Burberry wallet from Cettire they never sent me the shipping information or tracking. After weeks of emails finally someone responded. Ericka a customer service agent said they were out of stock and would send me a digital gift card good for up to a year. The gift card was invalid and I’ve never been able to access anyone else ever again. What a scam. All of us wronged, duped, and scammed by the international fraud ring should come together with an international lawyer to form a class action lawsuit. They need to be shut down. I no longer purchase anything online.
Cettire 1 star review on 31st October 2024
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Posted 6 months ago
Absolutely rubbish site the customer service is awful I purchased a Jacquemus gold bag for a wedding I received the totally different bag it’s cream coloured they refused to send out the right item they asked to send it back . They received the return on 16-10-2024 it says up to 7 business days today is 31-10-2024 they still haven’t given my refund . Waisted my £548 please don’t waste your money on this site
Cettire 1 star review on 30th October 2024
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Posted 6 months ago
I ordered a versace sweatshirt from them that was 414 euro,they canceled my order after pay the money,and after they canceles they increased price to 559 euros . Garbage site, the orders arrive within a month and it is very difficult to return the money . Dont buy from this site PLEASE ITS A GARBAGE .
Cettire 1 star review on 29th October 2024 Cettire 1 star review on 29th October 2024
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Posted 6 months ago
Rated 1 out of 5 stars 5 days ago Verified FELL IN LOVE WITH THIS BAG Unfortunately I cannot leave a glowing review for Cettire and the reason is I feel duped, conned and now finally ripped off. Their site indicated they had only two of the Max Mara Marine Bag left in size small. I purchased one and within a day later they had the remaining bag listed for approximately $140. less than I paid. I contacted them and requested my card be adjusted to the price shown for the last bag as these two bags were the last of the 2024 season. They refused. Not only was I tremendously disappointed in their business practices but the experience has left a really bad impression. I can't recommend to anyone that they do business with Cettire without full knowledge that they could easily pull the same on you. They apparently are NOT interested in future business from former customers. Date of experience: 15 October 2024
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Posted 6 months ago
Beware to all customers for returns. I wish to give a zero star. Cettire did not accept their return as promised. I rushed to return an expensive pair of boots because they were too small, within the 14 days allowed; however, Cettire didn't accept the return; Cettire's reason was I did not include a disposable bag that came with the boots👢.
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Posted 6 months ago
What a weird company?? No customer service at all. Not easy to contact. No phone number to contact. Very slow response. Be careful to order.
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Posted 6 months ago
I ordered from app in past with no problem but recently I ordered burgundy self portrait bag on Thursday 10/17th , I have been charged on my Apple Pay but I’ve never received any confirmation $366.44. If you don’t have order number , you can’t even issue a report online regarding and there is no phone number to contact the customer service either.
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Posted 6 months ago
I cannot get a return label to send my order back. Horrible dodgy responses from Cettire. It is a scam. I have been trying every day for 14 days, and get nothing but elusive responses. There is no physical address or phone number for them. Do NOT use them.
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Posted 6 months ago
They’re a complete scam $30 return fee per item, don’t refund taxes and they never actually give your money back I returned an item in August - it’s now October and not a dime back DO NOT BUY
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Posted 6 months ago
Do not buy from CETTIRE. THE BAIT AND SWITCH. They shipped me an item that was much cheaper than the one I ordered. They refused to admit or rectify their mistake, and further told me that returning the wrong item they sent would not reimburse me the shipping and duties and taxes I paid. AVOID THESE SCAMMERS. I wish I read the negative reviews before ordering. Never again.
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Posted 6 months ago
Very bad platform. I have returned my shoes, they kept it for 10 days and did not refund my money
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Posted 6 months ago
I ordered a luxury handbag that was never shipped. I contacted Cettire and requested a full refund since the bag was not shipped within the expected shipping window (per Cettire, 3-7 business days). Cettire responded and said I would have to pay a cancellation fee if I cancel the order. So you fail to hold your end of the bargain by not shipping the item and I owe you a cancellation fee!?!?!? This is insane! Needless to say, I'm having to dispute the transaction with my bank because Cettire will not process my full refund. Sigh.... Save yourself the headache. Please shop elsewhere.
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Posted 6 months ago
Ordered a purse and received a completely different purse. The logo on the purse looked old. (Not polished) i would not recommend anyone purchasing from this site. There is a valid reason there are so many bad reviews!!!
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Posted 6 months ago
Only because I can’t rate zero. Horrible experience. Got a belt too small and immediately returned it following 100% return policy only to hear that “it was ruined” which is preposterous and completely wrong. Do not trust this site. Pay more attention to negative reviews so you don’t have to suffer and be mistreated the way I am now.
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Posted 6 months ago
Placed an order on 6th October. Express shipping. As of 20th October, there have been no updates on the shipping date nor have I received my order. Sent 4 emails to customer support. No one has responded! The worst. Never ever order from Cettire unless you want to be the victim of fraud!!
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Posted 6 months ago
My return was received 3 weeks an ago and have not received a refund beware!!! They don’t give your money back and keep the item you return
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Posted 6 months ago
Bought a pair of jeans from them, and the zipper broke after the first time i worn them. I contacted them and the solution that they offered is that i could ask at a local repair shop if i can have them repaired.
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Posted 6 months ago
Complete scam! I paid for delivery, but the product never arrived. Instead, they expected me to pick it up at a location in another state! When I refused, they had the audacity to charge me a return fee. This company is completely unethical, and I will be filing an official complaint with consumer protection.
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Posted 6 months ago
I bought sneakers from Cettire. They sent the shoes with some black shading on the bottom. I thought the shoes were just distressed. I sent the shoes back the next day and they sent them back to me and said I wore the shoes. I emailed them and let them know that the shoes came that way and I sent pictures of the soles, inside and shoelaces, which were all perfect. They said the shoes would never be sent out that way with their quality check. So basically said I was lying. Horrible experience.\
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Posted 6 months ago
Cettire is rated 1.5 based on 1,409 reviews